
Henna Chevrolet
Austin, TX
Filter Reviews by Keyword
By Type
Showing 632 reviews
Quality Service The service team is very helpful. They take the time to listen to my problems and they contact me to let me know how my vehicle is doing. Great qual The service team is very helpful. They take the time to listen to my problems and they contact me to let me know how my vehicle is doing. Great quality service. More
Best deal in town Henna had the best deal in town on the car I wanted to buy. Salesman was helpful and patient. I love my new car! Good as it gets. Henna had the best deal in town on the car I wanted to buy. Salesman was helpful and patient. I love my new car! Good as it gets. More
My 1st time buying a NEW vehicle and Guys at Henna did everything possible to make sure I got the best deal possible and went above and beyond. Will definitely buy from them again. everything possible to make sure I got the best deal possible and went above and beyond. Will definitely buy from them again. More
REPAIRS I WAS VERY SATIFIED IN THE SERVICE I RECEIVED FROM EVERYONE INVOLVED ,THE PROCESS WAS FAST AND EASY AND THE OVERALL REPAIRS WERE DONE IN A TIMELY MANN I WAS VERY SATIFIED IN THE SERVICE I RECEIVED FROM EVERYONE INVOLVED ,THE PROCESS WAS FAST AND EASY AND THE OVERALL REPAIRS WERE DONE IN A TIMELY MANNER NOT TO SAY WAYNE YOUR GREAT AND TO GIVE A SPECIAL THANK YOU TO ONE GUY IN SERVICE WHO SOLVED MY ISSUE DURING CHECK OUT,THANKS AND SORRY I CAN'T REMEMBER YOUR NAME. WAYNE PLEASE GIVE HIM A THANKS .AND WAYNE THANKS FOR SAVING US MONEY. THE DRIVER IS VERY PLEASED AS WELL FOR YOUR WORK YOU PROVIDED TO THE VEHICLE. More
I would never recommend this place to anyone, at least not to work with Carter. I’ve went to him twice and both times he was incredibly unhelpful. The first time he blatantly asked me “as a woman” what ca not to work with Carter. I’ve went to him twice and both times he was incredibly unhelpful. The first time he blatantly asked me “as a woman” what can he do to get people to respond to his emails, and the second time told me I was just stuck in my current car and there was nothing I could do to trade it in. Didn’t bother to work anything at all and in the middle of me being there blew me off for another customer. My situation is already difficult as it is without being treated so poorly, and ended up taking my business to another Chevy dealership who was able to help me immensely. I’ve never had a worse experience before visiting Henna, and I’ll definitely never come back. More
Randall, Felix and Mark Rowe have taken good care of my wife's Sonic LT. Very honest service in honoring warranty before expiration on major repairs. Loaner car adds to the great service experience. Thanks wife's Sonic LT. Very honest service in honoring warranty before expiration on major repairs. Loaner car adds to the great service experience. Thanks! More
They were awesome Everyone at the dealership was very helpful and got my repair done in a timely manner. I actually forgot to leave my keys and they called and said no Everyone at the dealership was very helpful and got my repair done in a timely manner. I actually forgot to leave my keys and they called and said no big deal to just bring them back when i could. More
Shady business practice . Quoted me over $ 600 to replace an evaporative purge valve that only took me less than three minutes to install . Beware of their service quotes . an evaporative purge valve that only took me less than three minutes to install . Beware of their service quotes . More
Randall Rocks - Good Service for Volt, Thanks for Loaner Service at Henna has always been good to great. Having bought my Volt from them, I really appreciate getting a loaner whenever I need one. I truly enj Service at Henna has always been good to great. Having bought my Volt from them, I really appreciate getting a loaner whenever I need one. I truly enjoy driving my Volt but have had frequent challenges with it over the past three years (it's a 2017). I think this time, my troubles are resolved! It seems that Henna has made improvements in how they service Volts (or possibly all electric cars). This November, unlike last, my car was looked at the same day and they didn't keep the car for 2 - 4+ weeks. This was a major source of frustration for me in the past. This time, the car was fixed in a day or two. They addressed a known issue of dead cells. What's more, I was informed that my new service manager Randall now handled all Volts. I am not sure what's happened, but Henna likely has either more experience and/or resources in addressing challenges with the Volt. I now have faith in them and the car. THANK YOU! Specifically in regards to service manager, Randall, I appreciate his professionalism and his updates on the status of my repair. Excellent customer service. More
Fantastic! Randall and the team at Henna we’re super in customer service and commitment to quality. They overcame adversity in the wake of the GM strike and foun Randall and the team at Henna we’re super in customer service and commitment to quality. They overcame adversity in the wake of the GM strike and found ways to complete repairs to my vehicle. Thanks again, Joe &Marina. P.S. Hope y’all liked the Jambalaya. More