Henna Chevrolet

Henna Chevrolet Customer service is excellent. Awesome and helpful. They're willing to work with you finding what you want and what fits your price range. Overall aw Customer service is excellent. Awesome and helpful. They're willing to work with you finding what you want and what fits your price range. Overall awesome. Thank you Mr. Tony Elfrez. More

Horrible service and work Took my 2019 Silverado custom Trailboss in for work and got it back with tons of overspray a dented door a door that’s not even to the best possible w Took my 2019 Silverado custom Trailboss in for work and got it back with tons of overspray a dented door a door that’s not even to the best possible work and an advisor where I was the one calling asking for updates and not told ASAP about the damage done to my vehicle More

Car title The mileage was slightly higher than advertised and it is taking a little while for them to process payment for my newly used car but everything else The mileage was slightly higher than advertised and it is taking a little while for them to process payment for my newly used car but everything else was good More

Customer satisfaction! I would give my experience dealing with Henna Chevrolet a A+! I went there just to look at purchasing a newer vehicle and the staff showed me the Truc I would give my experience dealing with Henna Chevrolet a A+! I went there just to look at purchasing a newer vehicle and the staff showed me the Truck I was looking for and, went out of their way to make it easy and pleasurable dealing with them. I traded my older Truck in and drove out in a nicer, newer Truck that, I think I will enjoy driving for years to come. I would highly recommend Henna Chevrolet for all your vehicle needs. More

service after the sale Everyone was so helpful when the purchase was being done even if I did have to wait 30 minutes for the manager to get to me. I got very little assista Everyone was so helpful when the purchase was being done even if I did have to wait 30 minutes for the manager to get to me. I got very little assistance when time came to drive away. No instructions on how things work or where they were located or even how to find the answers to my questions. Am I supposed to call you every time a question arises? The only thing my salesperson did was "pair" my phone to the truck. Great, but how did he do that? Explanation of controls would be one thing. Another is the service department. I called to make an appointment but couldn't be scheduled for several days. I came in without an appointment. When I got there the parking lot was being resurfaced. Great. How do I get to the service department? The lot was so congested you couldn't find your way around to get out. After backing up and moving so others could leave, I left and found the Used Car department. They told me I had to go out to the service road, go down to the traffic signal and turn right, go to the next traffic signal and turn right, go to the stop sign and turn right and the service department will be on my right. Clear as mud unless you consider the traffic congestion at the time. So NO. I'm not a happy camper. I will not be using your service department for anything. Not only that, When I read all the reports and comments, all I see are positive comments. Wonder why that is? Oh, also, my seat was moved backward and wedged a chainsaw between the back of my seat and the bottom of the rear seat. If it had damaged either one, you would have a truck to replace! More

A few little small issues came up since purchasing my vehicle from Henna several months ago. I had been too busy to take it in. I spoke with Randall and he gave me an approximate timel since purchasing my vehicle from Henna several months ago. I had been too busy to take it in. I spoke with Randall and he gave me an approximate timeline. His approximation was correct. I got my vehicle back and ready to go. Every dealer in Austin and surrounding areas is busy but dealing with Randall and Henna i didn't get the "just another vehicle" feeling. Good Customer Service goes a long way. More

Great Service They always do a great job with helping you get the vehicle you are looking for. The staff is always helpful and the prices are decent. They always do a great job with helping you get the vehicle you are looking for. The staff is always helpful and the prices are decent. More

Mark Wilson's Excellence in the Service Department I just want to brag on Mark Wilson in your service department. He is extremely knowledgeable about vehicles and knows how to treat people. His calm de I just want to brag on Mark Wilson in your service department. He is extremely knowledgeable about vehicles and knows how to treat people. His calm demeanor and clear explanations left me feeling both well taken care of and with a better understanding of how my vehicle works. I just thought the salesman over-hype the service to sell more cars, WRONG. Mark Wilson proved me wrong and embodies the Henna Chevrolet motto. I won't hesitate to buy all my future vehicles from this location, with the peace of mind that their service center is second to no one. If I could give more than 5 stars to this place I would. Thanks again Mark for the peace of mind. More

Great, friendly staff I purchased a car from Tony. Tony was very helpful by letting me know what I qualify for but at the same time was not pushy at all. Everyone there was I purchased a car from Tony. Tony was very helpful by letting me know what I qualify for but at the same time was not pushy at all. Everyone there was friendly and answered any questions I had. I enjoyed my shopping experience at Henna Chevrolet. More

Karl Kradjel and Buddy Brown were great to work with. The transaction was effortless and smooth for me. Much appreciated! And I LOVE my new Premier Tahoe. transaction was effortless and smooth for me. Much appreciated! And I LOVE my new Premier Tahoe. More