
Henna Chevrolet
Austin, TX
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Best experience ever Best help and service I have in my life tony is one of the best in there thanks to him even though I tough it was impossible he make it happen thank y Best help and service I have in my life tony is one of the best in there thanks to him even though I tough it was impossible he make it happen thank you tony More
My first visit to the Henna Service Department Overall, I am happy with the Service department at Henna. I pre-scheduled my visit and it was the first one for me since I purchased my Truck there l Overall, I am happy with the Service department at Henna. I pre-scheduled my visit and it was the first one for me since I purchased my Truck there last November. Even though it was late in the day, I was in and out in no time. The lounge was nice. Thanks. It is greatly appreciated. The technician who did the work on my vehicle was great and personally talked with me about what was done. The person who checked me in, however, was very slow to come up to me. I had to wave at the service department to get someone to come out there even though I already had an appointment, Overall it was still a good experience. More
Lost A/C in 100+ deg Texas heat. So after sudden loss of A/C I called to get an appointment to see what the problem was. After initial contact I was told that I could bring it in abou So after sudden loss of A/C I called to get an appointment to see what the problem was. After initial contact I was told that I could bring it in about 2 weeks away but they would check and get back with me. I called back later and the scheduler offered me an appointment the next week with a loaner. After talking she checked with the service advisor and gave me an option of getting it diagnosed the next day w/o a loaner. I got there earlier than the tech and they had a loaner car available. I chose to get the diagnoses first. The tech arrived early and the repairs would take about 4 hrs. In less than 4 hrs I got the repair, recall repair and 2 recommended services completed. More
engine xx light code p12a6 and screen changing on its on had appt on 8-27-19 for engine xx light and code p12a6 and screen changing on its own. Finally got 2016 sierra back on 9-10-19. Engine xx light corr had appt on 8-27-19 for engine xx light and code p12a6 and screen changing on its own. Finally got 2016 sierra back on 9-10-19. Engine xx light corrected but were unable to get screen to fail. When I got sierra back odometer showed had been driven 172 miles. Also now the cruise control does not work. Will take back on Monday 9-16-19. More
Service Repairs on my 2018 Chevrolet Truck I was having issued with driver front seat belt and also got a message from the truck sensor about issued with the ABS brake system on my 2018 Crew c I was having issued with driver front seat belt and also got a message from the truck sensor about issued with the ABS brake system on my 2018 Crew cab Chevrolet truck. I arrived early on a Monday for the service work & discussed the issues with the Advisor Randall Holder, after that he set me up with a loaner truck to use while my truck got the repairs done. I got a call on Wednesday that my truck was repaired & ready to returned back to me. I picked up me truck on Thursday & everything was done. I am happy with the repairs. More
Excellent Service My 1st time to deal with Henna. Diana the sales girl gave us excellent service, and we purchased a new truck and it happened to have an issue, so we w My 1st time to deal with Henna. Diana the sales girl gave us excellent service, and we purchased a new truck and it happened to have an issue, so we went back and spoke to Diana, so she takes it to her boss, and he told her he wanted us to be happy with the purchase. Henna went beyond the extra mile to make us happy and their concen was for us to be a satisfied customer. I definitely reccomend Henna in Austin Tx. We will continue to go from Dallas to Henna in Austin for our vehicle shopping. More
Always happy to help Henna helped us with a loaner car while our water pump was replaced. Even moved my son’s car seat for me! We always trust Henna with our cars - we hav Henna helped us with a loaner car while our water pump was replaced. Even moved my son’s car seat for me! We always trust Henna with our cars - we have bought 4 from them! More
Service call on my truck Took my truck in for a knocking I’m my rear end. Was called the next day what they had found wrong with it, I was 700 miles passed my warranty but the Took my truck in for a knocking I’m my rear end. Was called the next day what they had found wrong with it, I was 700 miles passed my warranty but they talked to warranty department and got the work approved. So I’m very happy Randall Holder went above and beyond to help me out. I’ve always shopped with Hanna and will always continue. My experience was awesome!! More
sales and finance are amazing Sales Manager and Sales Team always makes me feel at home. Finance team does wonders. Service dept could use a little help in Customer Service Sales Manager and Sales Team always makes me feel at home. Finance team does wonders. Service dept could use a little help in Customer Service More
New to me truck. I bought a used 2013 GMC from Henna Chevrolet. We texted about our interest in this vehicle. We showed up about 1.5 hours later and it was ready for a I bought a used 2013 GMC from Henna Chevrolet. We texted about our interest in this vehicle. We showed up about 1.5 hours later and it was ready for a test drive. My wife and I liked the truck. Our salesman negotiated a deal and I drove it home that night. It runs great and no problems so far. Our salesman was pleasant and knowledgeable of the truck and the buying process. The paperwork was quick and easy. Thanks Henna! More