Henna Chevrolet

The staff was friendly enough but the service was deplorable. Even with a scheduled appointmet and arriving early I wound up waiting for almost 3.5 hours for an oil change. A hundred dollar oil cha deplorable. Even with a scheduled appointmet and arriving early I wound up waiting for almost 3.5 hours for an oil change. A hundred dollar oil change is painful enough but when you throw in how much I make per hour and the lost time during the middle of the day, it becomes a very expesnvie oil change. Every person at the service desk was pretty much indifferent to the situation and had zero sense of urgency. I will not return to Henna. More

The staff was friendly and professional. I liked that a complimentary Uber was offered. Very convenient. complimentary Uber was offered. Very convenient. More

Henna has constantly let me down, I have had three Corvettes over the years and Henna has been a major disappointment. Had to file a complaint with corporate to get them to do warranty repair. If you Corvettes over the years and Henna has been a major disappointment. Had to file a complaint with corporate to get them to do warranty repair. If you have an appointment for service your car will sit at the dealership on average of 4-6 days before they even touch it. They dont complete the repairs that you request they do. You get your car back dirtier than when you drop it off. Another time they changed all the settings for my radio stations, suspension, and headlights. After a wheel replacement for the second cracked rim the lube they used sprayed all over the side of the car. Had them look at tire losing air and they said it was great, cheap repair shop instantly noticed another cracked rim. They scratched my Grand Sport during an oil change and during the paint repair they got overspray on the car for yet another repair. They need to do better, no more excuses. I feel the dealership doesn’t respect my time, car, or money. Complaints to the dealer and to the general manager go unanswered. They do not stand by you. More

First class operation. If we are buying a new one or just having our vehicle serviced, everyone is just spectacular! Great staff! having our vehicle serviced, everyone is just spectacular! Great staff! More

Family owned, and taken care of with true care this is a outstanding dealership no xxxxxx business of charging over msrp!! Very knowledgeable staff outstanding dealership no xxxxxx business of charging over msrp!! Very knowledgeable staff More

I have purchased my last few vehicles from Henna. They always meet my expectations That's why I always return to this dealer. always meet my expectations That's why I always return to this dealer. More

I worked with Service Advisor - Randall Holder on a suspected A/C issue I was having with my Silverado. Randall got the vehicle to a technician who evaluated the vehicle and was unable to identify any suspected A/C issue I was having with my Silverado. Randall got the vehicle to a technician who evaluated the vehicle and was unable to identify any issues with the A/C system. Mr. Holder called me to inform me of the findings and to let me know I could pick up my vehicle. When I went to pick up the truck, imagine my surprise to discover there were no charges for the service. I really appreciate the honesty of the technician and Mr. Holder and will certainly return for my service needs!. More

it was a great i had the best salesman i have ever had it was a great i had the best salesman i have ever had no game playing i was in and out in less than one hour it was a great i had the best salesman i have ever had no game playing i was in and out in less than one hour More

Every since I purchased my 2019 Malibu I have been going to the dealership for all of my maintenance issues. I just love my service there. Thanks to the dealership for all of my maintenance issues. I just love my service there. Thanks More

Service man was very knowledgeable and courteous ! Never a problem going to Henna Chevrolet Austin Texas ! a problem going to Henna Chevrolet Austin Texas ! More