Henna Chevrolet

Very Professional, extreme customer care oriented, & honest First we met Craig who really started our process out smoothly. He constantly facilitated our needs to others within the organization who would assis First we met Craig who really started our process out smoothly. He constantly facilitated our needs to others within the organization who would assist us promptly and very thoroughly. Craig was an incredibly up front personality with a unmatched care for people. He helped us out from everything from the test drive and letting us borrow his car seat for our toddler, to answering phone calls about questions we had and then promptly following up with an answer. Later we met Karl, who listened to what our needs really were. He then repeated it to make sure he understood everything, and then he truly cared about us and our family with our situation. He didn't give up and say, well ok thanks for stopping in, instead it was "ok where did we mess up and how can we fix it?". There was never a doubt that Henna couldn't meet our needs. He clearly listened and then he followed up. He was very persistant with making sure we were happy. It was very refreshing how simple the whole process was with him and the staff at Henna. As a result we returned right away to get some additions put onto our vehicle. Lastly we met Fernando which was our financial guide and manager. He was spot on with his greeting and meeting us, he really made us feel comfortable and was very considerate of our needs and wishes. He was patient with us and our questions. He really took the time to ensure our process was as smooth and relaxed as possible. What a superb staff! Our two year old was greeted, fed, given free rein of the remote control, given money, and spoiled to death with candy whenever we arrive there and anytime we stop in. We really enjoyed our visit and will definitely recommend your dealership absolutely with pride. Thank you for caring for our family! We appreciate it. More

Great customer satisfaction We were not happy with the performance of our new 2015 Tahoe. With the help of the entire staff (sales/management/repair dept.) we have been placed in We were not happy with the performance of our new 2015 Tahoe. With the help of the entire staff (sales/management/repair dept.) we have been placed into another new 2025 Tahoe and we are extremely pleased. Kudos to Henna for turning a not so happy customer into a very satisfied customer. More

Very Happy Went in Wednesday to find out the status of my car and realize it was time to let that car go and get a new one. That same day John Smith helped me ge Went in Wednesday to find out the status of my car and realize it was time to let that car go and get a new one. That same day John Smith helped me get into a new one and I drove it home that night. I am so happy with that purchase and the quality of service I would recommend anyone searching for a new car to stop here first. More

Good long distence experience I live on the central coast of California. Henna had a Chevy SS I was interested in. Craig was very helpful in sending photos, answering questions, I live on the central coast of California. Henna had a Chevy SS I was interested in. Craig was very helpful in sending photos, answering questions, and explaining the process of buying a car long distance. We were able to agree on all details and closed the deal over a couple of days via phone and internet. More

Amazing experience Richard Helpard was our sales person I honestly felt he truly cared and was very helpful. He answered all our questions & made buying a car an amazin Richard Helpard was our sales person I honestly felt he truly cared and was very helpful. He answered all our questions & made buying a car an amazing experience. I loved that he wasn't a pushy sales person which made the experience enjoyable I would recommend him to everyone I know ! More

2015 Tahoe LTZ John Smith was our great and friendly salesperson. My wife and I, shopped around and found that Henna Chevrolet had (and still has) the best prices. I John Smith was our great and friendly salesperson. My wife and I, shopped around and found that Henna Chevrolet had (and still has) the best prices. I would recommend this place to anyone who doesn't want to shop around and will trust that they are getting the best deal. They have a large selection of vehicles so it doesn't feel like you're settling for the only one available, like some of the other dealerships we visited. If you really want a great person to help you get what you want call or go there and ask for John Smith. More

Surpassed expectations. I went on line looking for a new truck. I spoke to John Smith. We met and discussed ordering one. He delivered what he promised. I went on line looking for a new truck. I spoke to John Smith. We met and discussed ordering one. He delivered what he promised. More

perfect!! The team at Henna Chevrolet was perfect from the first phone call. We traveled a couple of hours and absolutely everything was ready to go when we wal The team at Henna Chevrolet was perfect from the first phone call. We traveled a couple of hours and absolutely everything was ready to go when we walked in the door! Craig Martinez was over the top taking care of everything we needed as well as the financing department. We were in and out in about 30 minutes beats sitting all day at a car lot any day! We will never shop anywhere else!! More

Professional and Knowledgeable. John was a pleasure to work with. He knew all the ins and outs of the dually trucks and didn't hesitate to show me all the bells and whistles. John e John was a pleasure to work with. He knew all the ins and outs of the dually trucks and didn't hesitate to show me all the bells and whistles. John even brought the truck back to the dealer for the hitch and liner install. Thanks, John! More

Henna made the process of buy a new vehicle as easy Craig was great to work with. He wasn't too pushy, he provided requested information quickly, was friendly, and easy to work with. In addition, ever Craig was great to work with. He wasn't too pushy, he provided requested information quickly, was friendly, and easy to work with. In addition, everyone I worked with at Henna was friendly and helpful. More