Henna Chevrolet

I was having intermittent electrical issues with my car as in all electrical components going dead causing car to come to complete stop while driving. These intermittent episodes would happen on Mondays, as in all electrical components going dead causing car to come to complete stop while driving. These intermittent episodes would happen on Mondays, Weds, and Fridays and the rest of the week car ran just fine, no electrical outages at all. I took my car to Lamb, Pep Boys, Firestone and all said they would need car at least four days to just determine what was going on with my car plus another day or two to repair. I passed on them because I COULD NOT be without my car that long. I thought I'd try one more place before administering my own crude form of electric shock therapy to my car in final, desperate attempt to reverse/eliminate intermittent electrical outage symptoms I took my car to Henna Chevrolet where I was assisted by a young, courteous, gentlemanly, service advisor named Randall who actually listened to what was ailing my car and, after turning over car and keys to Randall, got home that day courtesy of Henna via LYFT. Henna's shuttle driver was unexpectedly delayed and a lady supervisor (sorry, I don't remember her name but works in cashier dept) was exceptionally nice and apologetic about delayed ride home that day. The next day I spoke to Randall who said Henna's mechanics had determined what was ailing my car and by end of same business day had my car fixed and ready to go. Car has been running great ever since, no more electrical outages, no more dark thunderbolt-shooting clouds following my car around Austin anymore. Thank you, Randall, for making speedy repairs turnaround happen! When I'm ready to get a new car, will definitely be from Henna Chevrolet. More

Phil is the best parts man for General Motors parts in the country & Miki is the best parts department manager. In Austin Texas, hands down. the country & Miki is the best parts department manager. In Austin Texas, hands down. More

Mr. Wayne Andrews and Mr. Jorge Guzman went above and beyond by staying late to assist me. Very professional and respectful men. Thank you for your service! beyond by staying late to assist me. Very professional and respectful men. Thank you for your service! More

Really quick transaction. Got a great price on my trade in.. Friendly staff. Great overall experience. in.. Friendly staff. Great overall experience. More

Delivery experience was great. Their team spent a lot of time with me and answered all my questions about the car's electronic capabilities, and finance and warranty options. Pricing was lower than other d time with me and answered all my questions about the car's electronic capabilities, and finance and warranty options. Pricing was lower than other dealers. They could have provided a little more communication during the waiting period for the car to be built. More

Everything they said on the phone to get me to the door came true they did well beyond the call of duty.I will be back to buy another car soon enough for my daughter..I was truly impressed by the inventor came true they did well beyond the call of duty.I will be back to buy another car soon enough for my daughter..I was truly impressed by the inventory and the sales team plus management works with me More

Nothing special about buying experience. You will pay sticker. More than two months out and no plates or registration. Temp plates long since expired. Custom plates have been at tax office for a month. H sticker. More than two months out and no plates or registration. Temp plates long since expired. Custom plates have been at tax office for a month. Henna has been no help. More

The service manager and department as a whole is absolutely phenomenal!! They have treated me so well I’ll never go to another dealer ever!! absolutely phenomenal!! They have treated me so well I’ll never go to another dealer ever!! More

No complaints. Henna sales and service departments have been easy to work with and fair. I feel confident that I will purchase my next vehicle from Henna. been easy to work with and fair. I feel confident that I will purchase my next vehicle from Henna. More

Henna Chevy goes above and beyond to provide wonderful customer service. Randall is very responsive and answered all my questions. I recommend Henna for all your car repairs and purchasing! customer service. Randall is very responsive and answered all my questions. I recommend Henna for all your car repairs and purchasing! More