Hennessy Buick GMC

Good experience Hennessy of Southlake is setting the standard for the future of used car sales. They have a wide selection of late model vehicles in very good condit Hennessy of Southlake is setting the standard for the future of used car sales. They have a wide selection of late model vehicles in very good condition. They set a non-negotiable price that is very close to what I'd expect to pay from a private individual. They even provided me with the Carfax. All I had to do was decide which vehicle was best for me. When finalizing the transaction, I was offered options for financing and extended warranties. There were no previously undisclosed fees - I bought the vehicle at the advertised price plus state tax and title fees. Omar Cash was professional, friendly, thorough, and made my purchase a pleasant experience. I plan to refer friends and relatives to them. More

Exceptional My family & I have been customers for seveal years. We are always treated like family. We are always pleased with the cars. My mother flew down to pur My family & I have been customers for seveal years. We are always treated like family. We are always pleased with the cars. My mother flew down to purchase her car from Philadelphia. My oldest daughter bought her car here as well as my other daughter. I tell everybody that Hennesey has a car for anybody no matter what your budget is. Omar Cash is my sales man and he is absolutely the definition of customer service. More

ABSOLUTELY PHENOMENAL!!!!!!! My salesman, Mark Cooper was very personable. I came in with my certificate from TrueCar.com and he was very attentive and knowlegeable. He had a ve My salesman, Mark Cooper was very personable. I came in with my certificate from TrueCar.com and he was very attentive and knowlegeable. He had a very difficult customer ahead of me which made my wait time very long, but when he did finally get to me his attitude was exemplary when it could have been horrible from dealing with such a difficult customer. Mark isn't your typical car salesman, e.g., pushy, overbearing, etc. that I've encountered in the past at other dealerships. He IS PHENOMENAL!! More

Customer service Great customer service. Everybody we came in contact with was friendly and hospitable especially our salesman. I would highly recommend this dealershi Great customer service. Everybody we came in contact with was friendly and hospitable especially our salesman. I would highly recommend this dealership one of the best experience for a used vehicle. More

Awesome Car Buying Experience!!!!!!! Our salesman was Kevin Rainey. He was professional, knowledgeable, and very patient. He is the person you want to work with if you are in the market t Our salesman was Kevin Rainey. He was professional, knowledgeable, and very patient. He is the person you want to work with if you are in the market to buy your next car. Thanks for the wonderful car buying experience! More

Customer for life I am speechless when it comes to describing the incredible service I received from the team at Hennessy of Southlake's Used Car Department. From the I am speechless when it comes to describing the incredible service I received from the team at Hennessy of Southlake's Used Car Department. From the moment I walked in, I felt at home. Shopping for a new car can be an extremely intimidating experience; the team here though proved me wrong as they made me feel like the only customer in the room (even nought they were slammed). Managers Mike and John worked again and again to get my final quote down as low as possible and found me the best deal. My sales associate Hung guided me through the whole process, ensuring me that I wouldn't leave unhappy. Having worked for years for a company that prided itself on good customer service, I am confident in saying that this was the best customer service I have ever experienced. Thank you Hung, John, Mike, and team- you have a customer, spokeswoman, and fan for life! More

Good. Fast, quick and easy process. The salesman were friendly and got me taken care of quickly. I was there for only two hours to complete the entire process of buying my truck. The salesman were friendly and got me taken care of quickly. I was there for only two hours to complete the entire process of buying my truck. More

The Omar Advantage From original point of contact until the final sale, we have had an excellent experience with Omar Cash and his associates at Hennessy! It took only o From original point of contact until the final sale, we have had an excellent experience with Omar Cash and his associates at Hennessy! It took only one week to locate what we wanted on their website (complete with video of the vehicle), only a few short hours to receive a callback from the dealership, and only an hour from arrival to purchase! Wow, the best experience. It was definitely work the drive (from south Alabama). THANK YOU! More

prompt, polite,and excellent customer service I felt everyone that we spoke with was honest with all the details of the vehicle. All of our questions were answered and I didnt feel pressured into I felt everyone that we spoke with was honest with all the details of the vehicle. All of our questions were answered and I didnt feel pressured into buying a vehicle. Mr. Billy Simmons was an excellent salesman. I saw my vehicle online, called and spoke with him. He wasn't slack at all, he was on the job. Rene, the finance person was very patient and gave my husband and I time to talk alone prior to making a decision. I highly recommend this dealership to anyone More

Excellent experience great customer service Mike Reyes is a very great great salesman and he is very kind and very good customer service and i would recommend some ppl to him any day.. Mike Reyes is a very great great salesman and he is very kind and very good customer service and i would recommend some ppl to him any day.. More