
Hennessy Buick GMC
Morrow, GA

Filter Reviews by Keyword
By Type
Showing 2,789 reviews
Pressure free process. By far the best car buying experience I've ever had. Ron was patient, answered all my questions both before and after our purchase. He never pressur By far the best car buying experience I've ever had. Ron was patient, answered all my questions both before and after our purchase. He never pressured us to buy now in order to receive a deal. I highly recommend this dealership and probably purchase future vehicles from here. More
Professional and Respectful Sales Mark Cooper made our buying experience delightful as well as professional. He took the time to understand our wants and desires in a new vehicle and w Mark Cooper made our buying experience delightful as well as professional. He took the time to understand our wants and desires in a new vehicle and work diligently to meet our goals. If you expect and appreciate being treated respectful, Mark Cooper at Hennessy Mazda Buick GMC should definitely be given the opportunity to earn your business. Hennessey was not the nearest location to my home, but I am grateful, I didn't allow the lack of professionalism at other closer dealers to compromise my standards in purchasing the best vehicle for my family. Sincerely, US Army Colonel (Retired) More
Experience at the Used Car Lot Roy Fuller did a great job, in helping us get what we needed to get paid off on out van and we were able to to purchase our Journey. We were very plea Roy Fuller did a great job, in helping us get what we needed to get paid off on out van and we were able to to purchase our Journey. We were very please with service we got from Roy Fuller! Would recommend The Dealership and especially Roy Fuller! Thank You for all your help!!! Thomas & Vicky Long More
great I have only bought cars from Hennessey and I am loyal Especially when the quality and customer service is great,and quality and price of cars are A1 I have only bought cars from Hennessey and I am loyal Especially when the quality and customer service is great,and quality and price of cars are A1 More
Overall good experience Car buying is very stressful to me. But in the end,I did get the EXACT car I wanted and at the lowest price I could find. And Marques was a lot if f Car buying is very stressful to me. But in the end,I did get the EXACT car I wanted and at the lowest price I could find. And Marques was a lot if fun and enjoyable to work with. More
Brought a Mazda5 Buying a car is always a stressful and tiring venture for me. I am very distrustful and tense with dealing with car salesmen and not the easiest perso Buying a car is always a stressful and tiring venture for me. I am very distrustful and tense with dealing with car salesmen and not the easiest person to work with. Omar and Jim were able to make me feel relaxed. I got excellent customer service from both and didn't feel like I was being taken for. The went over the car with me so I was familiar with it. Omar Especially was fun and easy to work with despite me keeping him there until closing and asking tons of questions. More
Smooth and easy process Mark Cooper was a true professional throughout the sales process. He obtained the exact model, trim and color car I wanted, offered a very competitiv Mark Cooper was a true professional throughout the sales process. He obtained the exact model, trim and color car I wanted, offered a very competitive price with attractive financing and delivered on all the terms exactly as promised. All negotiations were over the phone or email. I showed up at the appointed time to sign papers and accept delivery of the car. The entire process did not take a minute longer than necessary. I would recommend Mark highly. More
Great service! I had a great experience at Hennessy Mazda! My family and I were treated great and had a lot of help during the process! I highly recommend Hennessy!! I had a great experience at Hennessy Mazda! My family and I were treated great and had a lot of help during the process! I highly recommend Hennessy!!! More
Ron Geraci - Great Service at Hennessy of Southlake We were served very well by Ron Geraci. He is very customer focused and does the small things well as the major things. Dealers I visited prior to Hen We were served very well by Ron Geraci. He is very customer focused and does the small things well as the major things. Dealers I visited prior to Hennessy were impersonal and sterile. But Ron was warm and friendly (although some of the other staff seemed aloof and preoccupied). I strongly recommend Ron Geraci and Hennessy of Southlake. More
Great experience from start to finish My family has been in and around the car business since the early 30's,So we know all about the entire experience and how it goes. Upon looking for a My family has been in and around the car business since the early 30's,So we know all about the entire experience and how it goes. Upon looking for a new vehicle I started looking at somewhat local Mazda dealers lots.They were very nice folks I have to say and wonderful vehicles.What I noticed though was the lack of willingness to work on the numbers which I guess is due to the demand for Mazda's.So I reached out to True Car website that I had messed with a few years back.The closest and best deals were at Hennessy just below Atlanta.Well that is over 1 1/2 hours away but what I was finding was that I could go with the Mazda 6 potentially instead of the 3 we had been really gearing up for.Upon arriving Mark came right up to us very pleasant and got us underway.He was flawless with his listening to what we wanted and not pressuring us at all.He pulled anything we wanted to drive out for us and was just informing us of little tads of info about each vehicle as we drove them.We had not planned on buying that day since we had plans later in afternoon but we fell in love with this one particular car(it wasn't included in initial True Car quotes).So Mark said let me go run it thru and see what it comes out with and He did and it fell to almost exact price we were expecting for the 3 model we were hoping to get.So bang we decided to go ahead and the last meeting is where most folks get upset,the Financing people.So He went in talked to the person and came back and said we were up next,I thought here we go lol.So the financing person came out and introduced himself and sat us down.He of course asked a few questions etc.. then pleasantly showed us the finance options including all the potential add ons,This is where folks tend to get upset with the whole deal.Just so you know a lot of dealers make most of the money at this time with pressuring for the top tier set ups,Not Hennessy they showed the 4 different ways to go and said you guys pick.Great great way to handle customers so we decided on the 1 plan that fit us best went ahead and bought the vehicle.while waiting for the car to be prepped all of a sudden i decided I wanted to add 1 option to plan,No Problem was the answer.Bang He redid the whole sale had my wife come back to sign again and boom we were done.We are so happy with them I have decided I will likely travel that far for our regular maintenance.This is the way a dealership should work,Volume over high pricing.Trust me when I say that the maintenance dept is where dealers really make the money,So the sales can have some movement for the customer.Great Great experience and Staff at Hennessy ! pls give them a try More