
Hennessy Buick GMC
Morrow, GA

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Stress Free Purchasing Experience I hate buying cars. Hate it. I often feel as if I am being conned, and I never feel as if I am getting a good deal. Before buying a car this time, I d I hate buying cars. Hate it. I often feel as if I am being conned, and I never feel as if I am getting a good deal. Before buying a car this time, I did a lot of research on price and quality. Thus, when I went in to buy my CRV, I felt good about the price. I was still worried about dealing with a salesman, though. In the past, I felt bullied and rushed by car salesmen. For the first time ever, I can say I had an excellent experience with a car salesman and a dealership. Tony Brooks was helpful and friendly. When I arrived, he had the cars that I was interested in ready for me to drive. He in no way pressured me. I cannot say enough nice things about Tony and the other people I worked with at Hennessy. I would highly recommend this dealership to anyone looking for a used car. More
Best Experience,very thouthful employee Upon existing my car, I received a very warm welcome from your employee, GERREN TERRELL. Then he gave me a royal tour of the GMC TERRAINS. He was ve Upon existing my car, I received a very warm welcome from your employee, GERREN TERRELL. Then he gave me a royal tour of the GMC TERRAINS. He was very patient and did not mind explaining things over again to make sure that I understood. I would definitely recommend this dealership to all my friends and family. I would most definitely recommend GERREN TERRELL as their personal sales person, and insist that they wait specifically for him because of how much at ease he made me feel during this time when trying to make sure a large decision. More
My Experience My experience at Hennessy dealership was wonderful. I explained what I was looking for, and the price range. Lamont did not try to pressure me into b My experience at Hennessy dealership was wonderful. I explained what I was looking for, and the price range. Lamont did not try to pressure me into buying anything outside of what I was looking for, he listened and made this process as smooth and quick as possible. I had a small mishap with the vehicle and the gentlemen addressed it quickly. The customer service was great, I will recommend this location to anyone. More
Best car buying experience ever!!!!!!!! Great place to shop. Kid friendly with playground and video game area while handling paperwork. Had salesman Lamont Snead. Awesome friendly service. Q Great place to shop. Kid friendly with playground and video game area while handling paperwork. Had salesman Lamont Snead. Awesome friendly service. Quickest car buying experience ever. No pressure and the team listens to your wants and needs and meets them. At no time do they ever pressure you. They let you make your decisions and work with you. I will DEFINITELY recommend and come again!!!!!! More
Thoughtful people I experienced a very satisfactory car purchase at Hennessy of Southlake. Bernard Hill, the salesperson I worked with, was very attentive to my quest I experienced a very satisfactory car purchase at Hennessy of Southlake. Bernard Hill, the salesperson I worked with, was very attentive to my questions and concerns. Not only did he manage to get me a fair deal, but also during the whole process, he was so friendly and so caring that I thought that we knew each other before. Also, I appreciated the opportunity he gave me to contact him anytime for any further question or need. I wish I knew the place before. . More
great experience best experience with a dealership ever. Working with me and getting me out in great timing. If your interested in car, like a Buick, GMC, or Mazda, th best experience with a dealership ever. Working with me and getting me out in great timing. If your interested in car, like a Buick, GMC, or Mazda, this is the best place to go hands down. More
Bying a Mazda6 over the phone!! I will say buying my new car over the phone and internet was easy, Price was awesome and the Mark rocked. There is just one little thing that should b I will say buying my new car over the phone and internet was easy, Price was awesome and the Mark rocked. There is just one little thing that should be corrected.... The people who details the cars before going to the new owner needs to a much better job. This is not the worst that could happen since it is a quick fix. More
Very professional Flavio Cepeda was extremely patient and very understanding of my needs. Excellent salesperson and very knowledgeable. It was a pleasure to have worked Flavio Cepeda was extremely patient and very understanding of my needs. Excellent salesperson and very knowledgeable. It was a pleasure to have worked with a person that did not pressure me. More
Don't Buy From Hennessy of South Lake Morrow GA! One of the only dealers in GA that advertises Wholesale prices on website to lure you in and then sells to their customers at Retail prices with a dis One of the only dealers in GA that advertises Wholesale prices on website to lure you in and then sells to their customers at Retail prices with a disclaimer that you need to read fine print on ads. Typical bait and switch tactics. This dealership also claims that they do not negotiate because they are trying to be like Carmax. Seriously? Then why don't we all just go to Carmax? They took a down payment on credit card and said that when we came back they would provide us with option of applying it to cost of vehicle or credit back the card. Well finance guy conveiniently forgot to remind us of this and when we called back said that the only way to get credit is to drive back 45 minutes to dealership and have card swiped. Would not pay for gas or apologize for the inconvenience. Told sales guy at 12:00 to have car ready for pick up by 4:00 PM. Needless to say car was not ready. Stickers not removed from car, had to do myself, no gas in the tank! Mats not installed. Shabby car wash. Dealer claims that because they are a discount dealer, they cannot do a thorough detail of car prior to delivery. Also said that we wouldn't want them to detail because they only have High School kids working there. This is a classic example of someone trying to be big like a Carmax but delivering very small. Very disappointed with this dealership. If you choose to buy a car there, make sure you go over and receive everything that is promised to you before you sign papers!! Equipment, manuals, spare tire, gas, cleanliness, matts, etc. Once the papers are signed, its a problem for you not them. Horrible disingenuous people. Every negative stereotype you can think of when it comes to buying a car at a typical car dealer is realized here. Look up bad car dealers in dictionary and the picture and definition will be of Hennessy South Lake Morrow, GA. More
Awesome People We choose Hennessy of Southlake because for the same cars we found there we would have paid three to four thousand dollars more on the north side of A We choose Hennessy of Southlake because for the same cars we found there we would have paid three to four thousand dollars more on the north side of Atlanta. It might have been a long drive with having to deal with traffic, but it was worth it for the savings. The entire staff was extremely friendly and helpful. We bought used 2012 Ford Fusion with out any warranty and we had a problem with the car on our way home, however we found it was a recall issue. We called our sales guy(Mike Reyes) that same evening and he had me sit tight while he made arrangements to make things right. They sent a truck to pick up the car the next morning to take it back to the dealership to fix the problem. They also sent a driver to pick me up so we could have a loner vehicle over the weekend, which was a brand new truck not some junky loner that other dealerships would stick you in. They had the recall taken care of out of their pocket and everything was made right. For a dealership and salesman to take care of their customers that way on a used vehicle without a warranty was amazing. The people at Hennessy of Southlake are awesome and I will recommend them to anyone who is in the market for a new or used car. The first two name they will hear from me will be Hennessy of Southlake and ask for Mike Reyes. More