
Hennessy Buick GMC
Morrow, GA

Filter Reviews by Keyword
By Type
Showing 2,789 reviews
Very Pleased! I am very pleased with the process of purchasing a car from Cecil (CJ) Jones of Hennessy. He made the purchase very easy, and he worked endlessly to I am very pleased with the process of purchasing a car from Cecil (CJ) Jones of Hennessy. He made the purchase very easy, and he worked endlessly to make sure I got what I wanted. I am the worst car buyer in the world, I don't trust car salesmen, but Mr. Jones proved that I was wrong. He is a very honorable man within his profession. The next day he emailed me to check on the purchase and I responded to him that I had a problem, He called me and within the hour he had arranged for the problem to be fixed. The next vehicle purchase will be from Hennessy and Mr. Jones. I will be referring everyone that I know who is looking for a vehicle to Cecil Jones and Hennessy. More
Awesome Mr. Freightman was outstanding. He provided excellent customer service, professionalism, knowledge of his profession, and a positive attitude. I calle Mr. Freightman was outstanding. He provided excellent customer service, professionalism, knowledge of his profession, and a positive attitude. I called him after the sale with questions about the warranty and where to take the car. Mr. Freightman provided the information and told me to let him know how things went. He gave me a feeling of being able to call on him in the future even though he had made the sale. Thank you Mr. Freightman for being there for me through what could have been a scary and uneasy major purchase. QuoVadis Rashad More
Amazing! Marcus Bryant was awesome, he was patient with me in my car buying experience. I have never bought a car before so he walked me through the process. W Marcus Bryant was awesome, he was patient with me in my car buying experience. I have never bought a car before so he walked me through the process. When I first started looking I wasn't ready to buy because I was going to get married. I told Marcus this and he continued to send e the specials like I asked but did not pressure me. When I was ready he found the car I wanted and got it the quickly! I was so excited this is the best experience I could have asked for. Would recommend him and the dealership to any new car buyers! More
Another great visit! My overall experience was a great one. Our Sales Rep. (Roy Fuller), was busy on that day but even though he still made us feel like valuable customers My overall experience was a great one. Our Sales Rep. (Roy Fuller), was busy on that day but even though he still made us feel like valuable customers. He worked with several customers that day but not once did we feel neglected and that's not an easy task. His knowledge of the vehicle and any questions we may have had were answered. This was my 2nd visit to Hennessy. Two years ago I purchased my 2012 Acadia from you on the New car side and my husband and I referred my mother-in-law to you and she bought a used vehicle. we will continue to shop with Hennessy and to refer our friends and family. Thank you Hennessy for making our buying experience a good one. Gail and Michael Perry More
Mark Cooper Overall great experience. Mark Cooper deserves a pat on the back for a job well done. I can tell you I do not like buying cars and especially dealing Overall great experience. Mark Cooper deserves a pat on the back for a job well done. I can tell you I do not like buying cars and especially dealing with car sales people. Nothing against the industry just don't like the pressure they sometimes put on you. Well, from the time I pulled in to your lot and was approached by Mark it was not the typical dreaded experience. His warm smile and great personality made me and my wife feel very comfortable. He is a natural sales person. He was there to help with any questions and went over the top to find what I was looking for all without pushing for the sale or making me feel rushed or pressured. I hope you guys take good care of him because someone will see his talent and swipe him up as he would succeed in any sales position. Just so you know I usually never give feedback or complete surveys buy felt obligated to this time. Thanks and I will recommend your dealership to friends. Lane Pate More
Perfect Purchase From the first conversation, to the last handshake, my purchase experience was perfect. There was nothing that could be added or done differently. R From the first conversation, to the last handshake, my purchase experience was perfect. There was nothing that could be added or done differently. Ron Geraci was professional, courteous and knowledgeable. He listened to what I needed for my family and what my budget allowed and in my opinion made the perfect match. R. B. (finance) was extremely courteous and helpful. As a single grandmother raising three small children, my experience with dealerships, sales individuals and finance people in the past has not been positive. However, I will recommend Hennessy Southlake to every person and business I know and they can count me as an ongoing customer. Thank you and God bless! More
Got the Lamont special! We came to Hennessy to replace daughter's car that had been totaled in an accident. Lamont was fantastic! This is our 5th purchase here. We came to Hennessy to replace daughter's car that had been totaled in an accident. Lamont was fantastic! This is our 5th purchase here. More
very satisfied customer Marvin Freightman and Hector Forkel were both excellent employees. They were very professional and friendly. They helped us and were very intuitive ab Marvin Freightman and Hector Forkel were both excellent employees. They were very professional and friendly. They helped us and were very intuitive about the cars we saw. Both of them were very friendly and responsive to any questions we had for the cars that we had looked at...... More
Greater than Awesome! I had been searching the entire Atlanta area for a vehicle which spanned N,S,E and W to include Dekalb, Gwinnette, Duluth, Cobb, Henry, Morrow, Union I had been searching the entire Atlanta area for a vehicle which spanned N,S,E and W to include Dekalb, Gwinnette, Duluth, Cobb, Henry, Morrow, Union City. I was constantly encountering sales pitches, approval gibberish, numerous hard hits to credit to no avail of purchase. My preferred vehicle were a suv by Lexus , BWW or Toyota. After becoming hopeless and sick of running about, as I were traveling down Jonesboro Rd to the Mall, I ask my husband to pull into Hennessey, it cant hurt I've been everywhere else. Immediately I noted 1st Class service from the greeting, through the business discussions and final steps for finance and purchase. Danny and Marvin were immaculate and outstanding. They were very honest, extremely professional, and extended common courtesy to make us comfortable and feel secure, even in strain of obtaining finance approval which agreed with credit and income. The management team, Hector and John Lewis are super. The entire team are my X-men for they have encouraged me and given me back the feel that there are still real people in the world whom understand hardships and the grace of 2nd chances. I will promote Hennessy to all friends and family, and definitely will return to them for my daughters vehicle purchase. The entire process what I experience at the prior dealerships which I considered a nightmare from sales persons to follow up, was put behind me and I now was experiencing true customer service and what a car buying experience should be. Without stress, pleasing and fulfilling to the end process of a new car. I are extremely grateful and thankful to you all. Thank you to my X-men Team Danny, Marvin, Hector and John Lewis. I More
Excellent Service Mr Terrell was very courteous, knowledgeable, and helpful in finding the right vehicle for my family. Because of his positive interaction with custome Mr Terrell was very courteous, knowledgeable, and helpful in finding the right vehicle for my family. Because of his positive interaction with customers and his professionalism towards his job we were very pleased with his overall service. We recommend him anytime to our friends , family an co-workers. More