Hennessy Buick GMC

exellent service From the test drive,all the way to the purchase of my GMC Terrain, mr Geraci was outstanding. His professional and courteious manner is the best I e From the test drive,all the way to the purchase of my GMC Terrain, mr Geraci was outstanding. His professional and courteious manner is the best I experience at any dealership. I am totally satisfied and would recommend him, as well as Hennessy of Southlake to anyone. I would also like to commend Mr. Paul Favorite for his unselfish and dealership professionalism. Freddie H. Loadholt More

My experience I visited Hennessy today for the purchase of a Yukon xl after realizing on last Saturday I needed the XL version. My experience was longer than expect I visited Hennessy today for the purchase of a Yukon xl after realizing on last Saturday I needed the XL version. My experience was longer than expected due to the fact I wasn't decided if I wanted the new or used 2014. I must say I have the upmost respect for the patient that was displayed during my decision making. I was ready to finalize the deal on the used 2014 when I changed my mind yet again. But these salesman (Ron Geraci and Jim Hitchock) and finance (Rene Scott) department (including Mr. Horne the business manager) displayed professionalism, patient like I have never experience before; this was also my second purchase in 6 months. My last experience was just as pleasant with Jim Hitchock and Daniel LaFavor which was the reason we choose to purchase our next car at Hennessy. We live 2 hours away but kindness, professionalism and good customer service made the drive worth it especially with me having 12 year of customer service experience. Ron was so calm throughout the entire process multi tasking as needed to make sure we were completely satisfied. More

Excellent experience Ron was excellent to work with and very friendly. If I ever purchase a vehicle from this dealership again, I will work with no other. Ron was excellent to work with and very friendly. If I ever purchase a vehicle from this dealership again, I will work with no other. More

Making up the difference from a bad experience elsewhere! I have been shopping for Fiat 500 vehicles for a few weeks now. I thought I had found my dream car, but something just wasn't right about the deal. I have been shopping for Fiat 500 vehicles for a few weeks now. I thought I had found my dream car, but something just wasn't right about the deal. The OTHER dealership had me secure my paperwork in advance before they even inspected or considered my trade. During the finance appointment at the OTHER dealership, there were some sneaky tactics used that I did not recognize until after I went home. I will not name any names or get into details. My gut was telling me to run. Once I verified I was not bound to my mistake, I started searching for other options. I was directed by a google search to Hennessy of Southlake in Morrow, GA. It was easy to work through their website and the even had a free carfax button. To my surprise, they actually had my "dream car" in the used side of the dealership! I immediately called and they had me come in. When I arrived they had the car parked out front and that made me get excited! I was assigned to "Lamont" and "Roy". They worked very hard to crunch numbers for my deal and my trade in. Although they would might have made more money on making a deal with my trade in, the sales finance team guided me into the direction of my initial goal. They did what was best for ME. When it was time to do finance, the specialist, "Henry", went over EVERY option, without pressure. He listened to me verbalize my experience at the OTHER dealership and took extra time to make sure I was comfortable. He did not make me feel like a 'failure' in finance, as the other finance department did. I am a registered nurse, not an accountant :) He explained every number, every option for an extended warranty, and anything that I could benefit from before closing my deal. He asked if I understood each page as we worked through the paperwork. When I left with my used car, I knew I had been treated not only fair, but excellent. No sick feeling in the gut and no regrets! Regardless of where you live, it is worth the drive to Hennessy of Southlake! I came from Athens....twice. That little bit of gas and time is a fraction of what I saved on my deal. They had a HUGE selection of quality used cars and you can check out what you're interested in (carfax) before heading that way. More

Job well done! I want to thank Mark Cooper and Marcus Bryant for a splendid job in working together to get me into my new 2014 GMC Yukon. Through some small challeng I want to thank Mark Cooper and Marcus Bryant for a splendid job in working together to get me into my new 2014 GMC Yukon. Through some small challenges, Mark and Markus helped find the best deal possible. Thanks again for a job well done! More

Great experience The internet price was great and Ron Geraci had everything ready to go when we arrived. The finance dude was great and we where on the road after onl The internet price was great and Ron Geraci had everything ready to go when we arrived. The finance dude was great and we where on the road after only an hour. More

Great Customer Service Mr. Terrell was great with my family and me. He showed great patients even with my kids. He took the time to show us every car possible. We went there Mr. Terrell was great with my family and me. He showed great patients even with my kids. He took the time to show us every car possible. We went there determined to get an 8 passenger black on black yukon. When we found out that your dealership didn't have what we wanted, we were disappointed and was ready to leave. Mr. Terrell was not going to let us leave until we looked at every yukon there. As it turns out, Mr. Terrell knew what we wanted before we did. My wife much prefers the yukon Mr. Terrell sold us. It's a better fit for her and I've never seen her so happy. Your dealership has a customer for life. Thanks More

Great experience! Purchasing a used vehicle at Hennessy of Southlake was a great experience! Mike Reyes was our sales rep and he is wonderful to work with. I would p Purchasing a used vehicle at Hennessy of Southlake was a great experience! Mike Reyes was our sales rep and he is wonderful to work with. I would purchase another vehicle from Hennessy and Mike. More

Good Buying Experience Ron Geraci was very proactive during the whole sales process. He responded promptly to my internet search enqueries and was very informative during t Ron Geraci was very proactive during the whole sales process. He responded promptly to my internet search enqueries and was very informative during the actual purchase process. Altogether we were very pleased with our new car purchase. More

Superior sales team This was the second time I used Ron G. as my sales person. He really cares, is very through, and did his best to get me the best deal on the price an This was the second time I used Ron G. as my sales person. He really cares, is very through, and did his best to get me the best deal on the price and loan. On the day before I was to sign the deal he called to make sure I had all required paperwork (this was an internet initiated deal), thus saving time and trouble. Will always go to Ron or Marcus for an easy experience. Thanks guys. More