
Hennessy Buick GMC
Morrow, GA

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After becoming frustrated with local dealerships inability to be straight up with vehicle pricing, APR and other fees, Tabitha was a breath of fresh air. Unlike other dealerships who would only wa inability to be straight up with vehicle pricing, APR and other fees, Tabitha was a breath of fresh air. Unlike other dealerships who would only want to talk if you came into the dealership, she was more than willing to communicate via email. She was straightforward and once we agreed upon a vehicle, we made the drive down from Atlanta to meet her where all of our expectations were met and no sneakiness at the end once they got us to the dealership. While i understand dealerships attitude about wanting customers to come into the dealership and prefer not to put their numbers out there just so you can take that price and then be beat by the other dealership by $100, in this day and age, there has to be some give and take. With people researching these vehicles online and so many options all over the place, communicating via email is the simplest and most time efficient way to get these deals done. I had searched for weeks with other dealerships and I had this done with Tabitha within two days with no hassles. Thank you Tabitha for all your help and you made this an enjoyable experience for me. More
I had a pleasant experience when I came in on 11/23/13 to purchase a new vehilce. (Mazda 6 Touring) I like working with Mark Cooper, he has a great personality and would refer him as a salesman to someo purchase a new vehilce. (Mazda 6 Touring) I like working with Mark Cooper, he has a great personality and would refer him as a salesman to someone else that is looking to purchase a Mazda/Buick/GMC. Only thing you could do better offer a customer at least (6 months to 1 year) free oli changes after purchasing a new car. I just hope that when I do come in to ger my oil change that the dealer will remember the 2 free that I am suppose to receive. Carolyn Marable-Belton - 770-616-9696 More
I essentially bought this vehicle over the internet and dealt exclusively with Tabitha Harvey. Not your usual haggling car buying experience!! Absolutely no pressure during negotiations, and once I made dealt exclusively with Tabitha Harvey. Not your usual haggling car buying experience!! Absolutely no pressure during negotiations, and once I made the decision to purchase the vehicle Tabitha made everything so easy. My husband and I were a little nervous....the price of the vehicle seemed too good to be true...we were certain that once we went to pick up the vehicle that SOMETHING would go wrong. But, it didn't! I flew from Virginia to Georgia, Tabitha picked me up at the airport, the car was ready and the deal closed within an hour and I was on the road back home. I was completely satisfied with every aspect of this experience and would absolutely recommend Hennessy and Tabitha Harvey. More
I found the car I was looking for on Autotrader. When I emailed to inquire about the vehicle, Jim was very helpful with answering my questions and helping to make sure the car fit the specifications I was emailed to inquire about the vehicle, Jim was very helpful with answering my questions and helping to make sure the car fit the specifications I was looking for. When I came in to test drive the car, he had it ready for me to go and didn't waste my time. He was very quick about getting the issues I pointed out resolved. When I came back to purchase the car, it was again waiting for me and all the paperwork was ready to go. I was in and out in less than an hour. Jim was very knowledgeable, friendly, and professional. I couldn't ask for more! More
I recently purchased a Cadillac ATS from this dealer and the whole experience was first class from the time I arrived. Omar is easy to deal with and is very knowledgeable about cars I would highly recommend the whole experience was first class from the time I arrived. Omar is easy to deal with and is very knowledgeable about cars I would highly recommend this dealership to all of my friends. More
Tabitha is a very personable and outgoing individual. She was very patient with us and asked us about our preferences in a vehicle. Then after looking at many vehicles on the lot, we test drove two vehicles was very patient with us and asked us about our preferences in a vehicle. Then after looking at many vehicles on the lot, we test drove two vehicles and purchased the second one. Tabitha did not pressure us in any way to purchase a vehicle that day. More
I drove 1200 miles specifically to purchase a 2011 Hyundai that they had for sale, and no one else did. I was a little skeptical of traveling so far but these guys were great to work with. Not only di Hyundai that they had for sale, and no one else did. I was a little skeptical of traveling so far but these guys were great to work with. Not only did I get a good trade value for the vehicle I was replacing, but they made sure everything was ready to go upon our arrival. There were a few speed bumps with the title company and getting my vehicle registered but that was to be expected with out of state business. More
Tabitha walked me through getting my dream car with humor, experience, confidence and knowledge during each step of the process. You should clone her over and over. humor, experience, confidence and knowledge during each step of the process. You should clone her over and over. More
Autotrader Internet Price For this Hennessey Vehicle Was 15,490. The dealership special internet price on their website was for 17,999. I called and spoke with Jim Hitchcock who said they would honor that a 15,490. The dealership special internet price on their website was for 17,999. I called and spoke with Jim Hitchcock who said they would honor that autotrader price . When we drove two hours to see the vehicle the Dealership Said That the autotrader add Was A Mistake and they couldnt give it to me for that price. I told them what Jim Hitchcock said and asked to see him..all of a sudden Mr Hitchcock becomes unavailable...although he had been walking around all afternoon.I ended up having to pay 1000.00 more for the vehicle than I was told. Once a price was agreed on we had to sit two and a half hours to see a finance guy to see if he could get payments I could afford..Overall impression was dishonesty on the part of Jim Hitchcock and poor customer service with wait time.After all that the Jeep I bought had to be towed by Hennessey back to Atlanta 3 days later because the four wheel drive got stuck and messed up the brakes. Jeep was towed yesterday so now I am without a vehicle until they fix it. They never offered me a replacement vehicle to drive while they have my Jeep so I am not so inconvienced. Overall impression of dealership is poor...I wouldnot recomend this dealership. More
This was our second Mazda we have purchased from Hennessy of Southlake. Tabitha Harvey went above and beyond to assist us in our search for and purchase of a new Mazda 3. The entire buying experience was awe of Southlake. Tabitha Harvey went above and beyond to assist us in our search for and purchase of a new Mazda 3. The entire buying experience was awesome. We would purchase another Mazda from them in a heartbeat. If you're looking for a great Mazda dealer in the Atlanta area, you found it! More