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Hennessy Buick GMC
Morrow, GA
2,789 Reviews
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September 19, 2016
Awesome Buying Experience We had a great experience at Hennessy of Southlake. Jim and Omar were helpful, friendly, and patient. When I need to buy another vehicle, I hope they We had a great experience at Hennessy of Southlake. Jim and Omar were helpful, friendly, and patient. When I need to buy another vehicle, I hope they have what I'm looking for because I would absolutely buy from them again. More
by Scott Singleton
Employees Worked With
Omar Cash, Jim Hitchcock, Mike Johnson
September 18, 2016
Enjoyable and professional experience I recently purchased a new vehicle from this dealership and completely enjoyed the experience. I had many questions in a number of emails and they wer I recently purchased a new vehicle from this dealership and completely enjoyed the experience. I had many questions in a number of emails and they were all answered promptly and patiently by Markus Bryant with no pressure tactics. I got the model I wanted for a fair price with no hassle. More
by Zoom zoom
Employees Worked With
Markus Bryant
September 18, 2016
Smooth and easiest deal I've ever done. Very good experience from the dealership. They did the deal delivered the car and took care of my daughter wife and me the whole time. Very good exp Very good experience from the dealership. They did the deal delivered the car and took care of my daughter wife and me the whole time. Very good experience. More
by Tomsregal
Employees Worked With
Christopher Brown
September 18, 2016
Wonderful Car Buying Experience This is our 2nd vehicl from Hennessy in Morrow and we will continue to buy with them. Great team, great experience! Thank you! A special thank you to This is our 2nd vehicl from Hennessy in Morrow and we will continue to buy with them. Great team, great experience! Thank you! A special thank you to Dayo and Hector, they're the best! More
by ZMarie
Employees Worked With
Hector Forkel, Dayo Bello
September 17, 2016
Fast, friendly, hassle-free service We walked in with that uneasy feeling in the pit of our stomachs that usually come with dealing with car dealerships but we drove out 1 hour later wit We walked in with that uneasy feeling in the pit of our stomachs that usually come with dealing with car dealerships but we drove out 1 hour later with our new car and a smile on our faces. Absolutely the best experience we have ever had!!! More
by theskis
Employees Worked With
J.B. (don't know the last name), Markus Bryant
September 17, 2016
Great service!!! Very friendly environment! Very pleased with service. Great attention and customer service. I recommend it to anyone buying a used car. The price was below market price and we Very pleased with service. Great attention and customer service. I recommend it to anyone buying a used car. The price was below market price and we got a great deal on a Kia Soul. If I need another car I will come to this dealership. More
by Damaries
Employees Worked With
Anthony Brooks, Billy Simmons
September 16, 2016
loved working w my salesman, Bernard Hill. Bernard was very helpful no pressure, polite, and very solicitous w regard to our health issues ....did everything to make it easy on us. But nev Bernard was very helpful no pressure, polite, and very solicitous w regard to our health issues ....did everything to make it easy on us. But never got a status call from service w regard to our other car in for service. I guess they were very busy. More
by Verano
Employees Worked With
Bernard Hill, Bob Allen, Anthony Brooks
September 16, 2016
Great! Great purchase experience. Staff was friendly. No one was too pushy. Salesman was awesome...ask for Jim Hitchcock, he is a great guy, helpful, know Great purchase experience. Staff was friendly. No one was too pushy. Salesman was awesome...ask for Jim Hitchcock, he is a great guy, helpful, knowledgeable and handled every questions and issue we had quickly. More
by JoAnn, PA, Monticello
Employees Worked With
Jim Hitchcock, Mike Johnson
September 15, 2016
Worst customer I've ever experienced! I would never recommend this dealership to anyone. I visited this dealership to purchase to 2015 chevy tahoe w/ a trade in. I was told the value of th I would never recommend this dealership to anyone. I visited this dealership to purchase to 2015 chevy tahoe w/ a trade in. I was told the value of the trade in came in low because of a sensor light. I was told to get my car serviced, which will add $1200 to $2000 on the trade, then return. I returned only to receive $500! I was told a different mechanic who appraised it initially was off. BAD BUSINESS!! Also, the sales rep mentioned that the light and manufacture defective seat would be repaired prior to leaving. That didn't happen. Only the light was repaired. I completely forgot about the seat due to the back and forth about the trade in. However, Mr Simmons sat in the back seat during the test drive. I guess he didn't see it, although it was the 1st thing he mentioned when showing the vehicle. "Buy as is" right????? I didn't even bother to call back. I felt like a number not a client. Im in the a sales position as well and would never let a client leave feeling as such. Your word is your bond. Hennessy didn't make their word "good". I felt I wasn't serviced with respect for the fact that the vehicle was going to sale regardless. Yes the price was great, however the trade in value explanation was absurd. After taking the tahoe to a local dealer, the quoted me $300 to repair the seat. AGAIN BAD BUSINESS! I would hope that Hennessey will make this right, not with a generated email saying thank you for your business. More
by Just a number
Employees Worked With
Russ Allen, Billy Simmons
September 15, 2016
markus bryant--mazda 3 purchase Mr. Bryant was very helpful and respectful. But I had a TrueCar quote. Mr. Bryant said he'd honor over e-mail beforehand. But when I decided on 0% Mr. Bryant was very helpful and respectful. But I had a TrueCar quote. Mr. Bryant said he'd honor over e-mail beforehand. But when I decided on 0% finance at the time of sale, he turned around and added 1000 to the price and gave a very weird explanation for it. didn't want to argue at that point, but not exactly the "guarantee" that I was promised. if you advertise 0% finance, you can't then add more money onto the TrueCar quote. I would probably not recommend Hennessey b/c I am not sure I trust what they say. More
by jdillon
Employees Worked With
Markus Bryant
