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Hennessy Buick GMC
Morrow, GA
2,789 Reviews
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August 31, 2016
My First New Car I gave this dealership a 5/5. I had an excellent experience with not only the young woman who sold me my car, but the finance manager who helped me. I gave this dealership a 5/5. I had an excellent experience with not only the young woman who sold me my car, but the finance manager who helped me. The salesperson, Carle, was incredibly helpful, answered every single question I had (there were a lot), and seemed incredibly knowledgeable about the car. She seemed genuinely interested in helping me find the car that was perfect for me and she definitely succeeded. She was prompt, extremely friendly and polite, and an all around great salesperson. The finance manager, JB, was also incredibly helpful and very personable. I would DEFINITELY recommend buying a car from Hennessy! More
by rswitzer87
Employees Worked With
Carle Ely
August 28, 2016
Made car buying experience easy Great dealership. They had the vehicle I was looking for at a great price and with all the options I wanted. The whole experience was handled very q Great dealership. They had the vehicle I was looking for at a great price and with all the options I wanted. The whole experience was handled very quickly and professionally. More
by derf1278
Employees Worked With
Lamont Snead, Anthony Brooks
August 28, 2016
Quick easy and honest Everything was easy. I trusted my sales person and the entire process was not stressful. Omar made sure the car was delivered in time for my daughter' Everything was easy. I trusted my sales person and the entire process was not stressful. Omar made sure the car was delivered in time for my daughter's birthday. More
by Tommy
Employees Worked With
Omar Cash, Hector Forkel
August 28, 2016
Great experience We felt like the prices at Hennessey Mazda were truly the best in the area within about a 300 mile radius. The costumer service was great and the faci We felt like the prices at Hennessey Mazda were truly the best in the area within about a 300 mile radius. The costumer service was great and the facility was nice and accommodating as well. We bought from Richard and would again. More
by MazdaCX9
Employees Worked With
Richard
August 27, 2016
Surprisingly bad customer service. After I purchased a car from Hennessy years ago, I talked my mom and two close friends into purchasing their vehicles from the same dealer. At the tim After I purchased a car from Hennessy years ago, I talked my mom and two close friends into purchasing their vehicles from the same dealer. At the time, they gave great customer service. After a distracted driver recently totaled my car, I find myself in the market for a gently used vehicle. I looked online, saw a car I wanted to test at the dealership, and was excited about potentially purchasing a car from there again. When I walked in yesterday, I was greeted by Billy Simmons. After I let him know the car I wanted to test drive, he went off for 20 minutes without explanation. As I was making my way back to my car to pull off, he pulls up in the car I inquired about. We go for a test drive and the car was ok, but I had a few other cars I wanted to test drive at other dealerships and wanted to wait a few days before I made the deal. When I asked him for his card and told him I'd be back in a few days he informed me that I was wasting his time. I left but decided to go back to the dealership to let his manager know how insulted I felt as a customer. As I enter the dealership, I happen to walk up behind him as he is loudly complaining about me to his coworkers about how I wasted his time. When I told him I was insulted he basically said it didn't matter and that we could agree to disagree about how his time was wasted. Car buying is a hard enough process without having to deal with car salesmen with poor customer service skills. My mom is also in the market for a used vehicle and after I told her about this incident, she couldn't believe it and decided she will no longer purchase from Hennessy. I used to recommend Hennessy of Southlake all the time, but I will tell my friends to steer clear of this dealership from now on. More
by atlantacarshopper
Employees Worked With
Billy Simmons
August 27, 2016
Five star service Omar Cash our salesman worked hard to get us what we wanted! He and Otto were professional and my daughter and I are glad we came to Hennessy. I wi Omar Cash our salesman worked hard to get us what we wanted! He and Otto were professional and my daughter and I are glad we came to Hennessy. I will recommend Hennessy and Mr. CASH to anyone I learn is looking for a used vehicle. More
by Trish
Employees Worked With
Otto Gordillo finance mgr was very helpful, Omar Cash
August 27, 2016
A++ Car-buying experience! I just purchased a Mazda CX-9 from Hennessy today. The car-buying experience with them was phenomenal and Gerren Terrell was extremely helpful through I just purchased a Mazda CX-9 from Hennessy today. The car-buying experience with them was phenomenal and Gerren Terrell was extremely helpful throughout this. This was an out-of-state purchase so I first got in touch with Gerren over the phone. He provided me with the most competitive price across multiple dealers. Though I didn't negotiate with Gerren (his price was so competitive), he was able to find me a lower price from what he had originally quoted. On the day of the pickup, Gerren was at the dealership to welcome me and was able to process all of the paperwork extremely efficiently - I was driving my car out of the dealership within 90 minutes of getting there! I couldn't ask for more. DJ was also very helpful when we discussed the financing and processed the paperwork very quickly. Overall, I would highly recommend Hennessy and Gerren Terrell if you are considering buying a car. He truly keeps the customer in mind. More
by Zac
Employees Worked With
DJ, Gerren Terrell
August 27, 2016
PERFECT! I made friends with Alon Bazini, who is great an kind to me, He gave me a lot of help and was so patient. When I met with him and told him about my r I made friends with Alon Bazini, who is great an kind to me, He gave me a lot of help and was so patient. When I met with him and told him about my request, he always gave me the answer I was looking for, sometimes I felt he was better than my supervisor and I felt so comfortable all the time. In conclusion, the company is great,and their manages are great too. In addition, MR Bazini is the man who you can trust, thanks to him sooooooo much!!! More
by Kevin
Employees Worked With
Alon Bazini
August 26, 2016
My New Car This was my first experience buying a car in Georgia. CJ made this the most wonderful buying experience l have ever had; from start to finish it was This was my first experience buying a car in Georgia. CJ made this the most wonderful buying experience l have ever had; from start to finish it was seamless. There was never a push of overbearing to buy the car he just simply stated the facts of the car and let me fall in love with the car on my own. Otto from finance was so understanding and explained every detail of my purchase until l was satisfied. I will recommend Hennessy to anyone that ask about my purchase and hand them CJ's card. Thanks again. More
by Darlene D.
Employees Worked With
Otto, Cecil (CJ) Jones
August 26, 2016
Disappointed with purchase! Had an okay experience during the sales process. Had what we believe was just a high pressure sales tactic of "someone else is looking to purchase th Had an okay experience during the sales process. Had what we believe was just a high pressure sales tactic of "someone else is looking to purchase this truck today" in order to push us into making the deal. Salesman very professional otherwise, respectful & courteous. But biggest disappointment was less than 2 weeks after the purchase of a 1 year old very expensive truck, it is in the shop. We are currently 2 tows later and 3 consecutive days of the truck being in the shop with the manufacturer & we don't even have the permanent tag on it. Not what you expect after you buy a 1 year old vehicle from a dealership. Manufacturer tells us the truck has been buried in the mud and it appears that several of these problems are as a result; a condition we are doubtful was not known about. More
by jroye
Employees Worked With
Lamont Rhodes
