
Hennessy Cadillac
Duluth, GA
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Dino Hill is a best in class salesman and worth visiting. Helped me get my lyriq. Master class in professionalism and kindness. Would recommend him for anyone in the market. Helped me get my lyriq. Master class in professionalism and kindness. Would recommend him for anyone in the market. More
I purchased a used 2023 CT5 V Series in December with 11000 miles on it. From the time I purchased and before I mentioned low pressure in one of the tires and just kept getting the Oh its ok, they fluct 11000 miles on it. From the time I purchased and before I mentioned low pressure in one of the tires and just kept getting the Oh its ok, they fluctuate like that. Long story short, I don’t believe it was certified as they said, tire blew out on I 75 on a trip out of state, only drove it to and from work up to this point, towed to a Cadillac dealership and replaced the blown tire and also the passenger rear tire as just from that trip it was completely bald all around the middle of the tire. So had the car for 3 months at this point $1200 spent on tires, balance and alignment that lit up mostly all read before they realigned it. Now this could have happened just driving back and forth to work every day, at least that is my opinion….3 weeks later, front passenger tire keeps going low, so took it yesterday to get checked and oil changed, along with normal service. 18500 miles at this point, asked the to just put 2 new tires on the front and make sure everything is good, that way I now have 4 new tires and shouldn’t have to worry. They did all the service and said everything was good. I asked for a before and after print out of the alignment so I could see it was good and that it was in fact completed and they forgot the printer was broken ( apparently that’s the only printer they have), said they would email it and never received it. Woke up the morning and left for the day and my tire pressure in that front tire was down to 31, hit in it after work, down to 25 pressure. Left and put air in it, called Hennessy Duluth and let them know what happened and they said we can fit you in Saturday…..like xxx??? I just spent almost $1000 there yesterday and told everything was good, so I stopped at a family owned tire store I have dealt with for years and asked if they could quickly check it for me and to my surprise my wheel is cracked and would have been clearly visible to whoever put the new tires on as the black was chipped off and was white. I am almost certain and this is my opinion that this was like this from the time of purchase in Mid-December and I was never told. I should not have had to spend $2300 on a car I owned for 4 months that was supposedly certified and everything was good at service yesterday. Shame on you Hennessy for taking advantage of someone who said repeatedly they needed to make sure they had a reliable car with no worries and that this would be a great car for me. More
I purchased a 2017 XT5 from Hennessey Cadillac. From the choice to the purchase was a pleasant experience. I personally think I got the best deal of the century after exploring other options. The From the choice to the purchase was a pleasant experience. I personally think I got the best deal of the century after exploring other options. Their service department is excellent. Go check them out in Duluth, GA. More
I had a great experience with a dealership I found online. I reached out through their inquiry page, and Dino, one of their representatives, quickly responded with a friendly email. I shared my questi online. I reached out through their inquiry page, and Dino, one of their representatives, quickly responded with a friendly email. I shared my questions and requirements, and he was incredibly helpful and responsive. He really went above and beyond to make sure I had a smooth experience. I didn’t end up buying a Cadillac, but I left with a fantastic impression of them. If I ever need a Cadillac, I know exactly where to go and who to talk to. Their electronic document management system was top-notch, which helped us close the financing process quickly. Dino followed up with me several times after the sale to check on the car and make sure everything was going well. He’s definitely one of the nicest people in the industry. I had a great working relationship with all of them, and I highly recommend them to anyone looking to buy a car. More
We have been customers of Hennessy Cadillac for more than 15 years. You have taken care of our XLR and Escalade and we are awaiting delivery of our 2025 CT5 V. During our fairly frequent visits to Hennessy 15 years. You have taken care of our XLR and Escalade and we are awaiting delivery of our 2025 CT5 V. During our fairly frequent visits to Hennessy Cadillac, we have encountered Katrina. Although she has only been with your organization a short time, she has quickly become a welcome addition to your team. She is professional, always has a smile on her face, a welcome word, and goes out of her way to assist you however she can. We look forward to seeing her whenever we visit Hennessy Cadillac. As discerning consumers, we value professional and excellent customer service and wanted to recognize the value Katrina brings to your organization. More
I recently had the pleasure of working with James Shellaugh and Kyle Shoemaker at Hennessy Cadillac, and I couldn't be more impressed with the level of service I received. James was incredibly knowle Shellaugh and Kyle Shoemaker at Hennessy Cadillac, and I couldn't be more impressed with the level of service I received. James was incredibly knowledgeable, patient, and attentive, taking the time to understand my needs and guiding me through the entire car-buying process. His no-pressure approach made me feel confident and comfortable every step of the way. Once I decided on the car I wanted, Kyle took over the finance side and worked diligently to ensure I got the best deal possible. He was clear, transparent, and explained everything in detail, making the financing process smooth and stress-free. Together, James and Kyle made my experience at Hennessy Cadillac an absolute pleasure. I highly recommend them to anyone in the market for a new car—they truly go above and beyond to provide exceptional service! More
Thaddeus was awesome. The best car salesman in the business. Kind, well versed, and a pleasure to do business with. Thank you! The best car salesman in the business. Kind, well versed, and a pleasure to do business with. Thank you! More
We just bought an Escalade from Hennessy. Jay Chung was fabulous to work with. Customer service was top notch and he made the process quick and painless. Will definitely return for our next p Jay Chung was fabulous to work with. Customer service was top notch and he made the process quick and painless. Will definitely return for our next purchase. More
We bought a used car from Jay Chung at Hennessy and had a great experience. Jay was very pleasant to deal with, we weren’t buying a Cadillac, but we were treated like we were. The car is in great condition a great experience. Jay was very pleasant to deal with, we weren’t buying a Cadillac, but we were treated like we were. The car is in great condition and very well presented, much better than some others we had seen, great job to the team behind the scenes! More