Hennessy Cadillac

I can't say enough about this dealership. My wife and I were not sure what kind of car we wanted this go round and wanted to test drive everything. We worked with Dino and Matthew and they we My wife and I were not sure what kind of car we wanted this go round and wanted to test drive everything. We worked with Dino and Matthew and they were two of the not nicest salespeople but nicest people I have ever worked with buying a car. They were patient, kind and very knowledgeable about their products. They made my wife comfortable buying a car which is a feat in itself. The management and finance guys were excellent too. They stayed late and made it feel like they would have stayed all night to make it right for us. If you need a car, especially a Cadillac this is the place to go....hands down. More

Had routine maintenance performed in February and July. Work was completed satisfactorily but communication difficulties with the staff. Two emails to Service Dept mgr Kevis Tanner June 24th 9:14am and J Work was completed satisfactorily but communication difficulties with the staff. Two emails to Service Dept mgr Kevis Tanner June 24th 9:14am and July 14th 5:27pm; no response to either. Two emails to service advisor Dionne Hodge July 14th 5:44pm and July 17th 12:56pm; no response to either. And the emails were not complaints; I was trying to arrange for additional services and correct a mileage error on my CarFax report. And good luck attempting to make a service appointment on the website or by phone. More

Dino Hill was the best salesman ever ! !! Very friendly and courteous! Highly recommend!! The Best !! !! Very friendly and courteous! Highly recommend!! The Best !! More

Salesman, Dino Hill, is the best sales representative, and he could definitely teach a master class in customer service. He is professional, educated about Hennessy's products, inventory, and services. He and he could definitely teach a master class in customer service. He is professional, educated about Hennessy's products, inventory, and services. He had a unique way of following up with me with humor, interest and care, but he was never pushy or made me feel that he was just concerned with making a sale. Dino made my purchase experience at Hennessy most enjoyable and a rewarding. More

Salesman Dino Hill, was very professional, courteous, friendly, and most of all knowledgeable about all! friendly, and most of all knowledgeable about all! More

My experience in purchasing my CT5 with Dino Hill was excellent. I am very pleased with the car and the purchasing experience. I highly recommend Hennessy Cadillac and sales person Dino Hill. excellent. I am very pleased with the car and the purchasing experience. I highly recommend Hennessy Cadillac and sales person Dino Hill. More

Dino Hill is a best in class salesman and worth visiting. Helped me get my lyriq. Master class in professionalism and kindness. Would recommend him for anyone in the market. Helped me get my lyriq. Master class in professionalism and kindness. Would recommend him for anyone in the market. More

I purchased a used 2023 CT5 V Series in December with 11000 miles on it. From the time I purchased and before I mentioned low pressure in one of the tires and just kept getting the Oh its ok, they fluct 11000 miles on it. From the time I purchased and before I mentioned low pressure in one of the tires and just kept getting the Oh its ok, they fluctuate like that. Long story short, I don’t believe it was certified as they said, tire blew out on I 75 on a trip out of state, only drove it to and from work up to this point, towed to a Cadillac dealership and replaced the blown tire and also the passenger rear tire as just from that trip it was completely bald all around the middle of the tire. So had the car for 3 months at this point $1200 spent on tires, balance and alignment that lit up mostly all read before they realigned it. Now this could have happened just driving back and forth to work every day, at least that is my opinion….3 weeks later, front passenger tire keeps going low, so took it yesterday to get checked and oil changed, along with normal service. 18500 miles at this point, asked the to just put 2 new tires on the front and make sure everything is good, that way I now have 4 new tires and shouldn’t have to worry. They did all the service and said everything was good. I asked for a before and after print out of the alignment so I could see it was good and that it was in fact completed and they forgot the printer was broken ( apparently that’s the only printer they have), said they would email it and never received it. Woke up the morning and left for the day and my tire pressure in that front tire was down to 31, hit in it after work, down to 25 pressure. Left and put air in it, called Hennessy Duluth and let them know what happened and they said we can fit you in Saturday…..like xxx??? I just spent almost $1000 there yesterday and told everything was good, so I stopped at a family owned tire store I have dealt with for years and asked if they could quickly check it for me and to my surprise my wheel is cracked and would have been clearly visible to whoever put the new tires on as the black was chipped off and was white. I am almost certain and this is my opinion that this was like this from the time of purchase in Mid-December and I was never told. I should not have had to spend $2300 on a car I owned for 4 months that was supposedly certified and everything was good at service yesterday. Shame on you Hennessy for taking advantage of someone who said repeatedly they needed to make sure they had a reliable car with no worries and that this would be a great car for me. More