Hennessy Jaguar Land Rover Gwinnett

Traded in A car and bought another one from the dealership. The sales person and finance department were fantastic, preparing everything ahead of time, giving me a fair deal in making the transacti dealership. The sales person and finance department were fantastic, preparing everything ahead of time, giving me a fair deal in making the transaction is seamless as possible More

My salesperson Mary, was extremely helpful, thorough, and knowledgeable in my car buying process. I would certainly recommend her and this dealership in the future. knowledgeable in my car buying process. I would certainly recommend her and this dealership in the future. More

The service and the service advisor was awesome. The entire experience was very professional . I will definitely return for future service. I will also recommend this dealership to others. Dylan Phi The entire experience was very professional . I will definitely return for future service. I will also recommend this dealership to others. Dylan Phillips provide exceptional service!!! More

Hennessy Jaguar Land Rover Gwinnett has been the worst experience with customer service since I have owned a vehicle. I currently own a 2019 Ranger Rover V8 Super Charge and 2019 Jaguar F-Pace and have b experience with customer service since I have owned a vehicle. I currently own a 2019 Ranger Rover V8 Super Charge and 2019 Jaguar F-Pace and have been treated like I don't exist. I recently brought my Jaguar F-Pace in for service in December of 21 and there were several engine codes that came up that I wanted checked out. All they did was reset the codes and gave me the vehicle back and said everything was good. 7 months later, my vehicle begins making terrible engine noise. I went back to Hennessy and the same codes came back up and now they are telling me that they will not accept a warranty fix because they said one of the codes indicated low oil. Why wasn't this explained to me previously? So now I'm stuck with a Jaguar with 54,000 miles on it with an engine that will need replacing at my expense. I will never purchase a Range Rover, Land Rover or Jaguar every again! Not too mention the absolute worst customer service and egotistical attitude from Hennessy Service Dept and the GM RJ Crites. I'm a business owner and if I conducted business this way, I would be out of business quickly. Do yourself a favor, do not deal with Hennessy or Land Rover! More

I had an awesome experience. Very professional, speedy service, and I didn't feel taken advantage of. Very professional, speedy service, and I didn't feel taken advantage of. More

Auston is service department he is so professional and very helpful person he is give me excellent Service I would like to work with him I will give him five stars very helpful person he is give me excellent Service I would like to work with him I will give him five stars More

Very unpleasant experience. It takes too long for adviser to answer voice mail. It took 15 days for my transmission to be reprogrammed. I lost a half tank of gas and had many It takes too long for adviser to answer voice mail. It took 15 days for my transmission to be reprogrammed. I lost a half tank of gas and had many miles added to my odometer. I seem to be regarded as not important to your personnel. More

Friendly staff, great service. I was back in the road in a few hours. I am very pleased with the service i received. My Service Advisor Dylan Phillips is the best. I’ve been wi I was back in the road in a few hours. I am very pleased with the service i received. My Service Advisor Dylan Phillips is the best. I’ve been with Hennessy Jaguar for almost ten years and I look forward to buying my next car with them. More

I returned to the dealership yesterday where my old LandRover was after an unfortunate engine stall and failure while travelling to Atlanta; I had purchased a Discovery Sport in 2017 and now needed ano LandRover was after an unfortunate engine stall and failure while travelling to Atlanta; I had purchased a Discovery Sport in 2017 and now needed another car ASAP; the same crew appeared to be ready to help and Mr. Jeff Slocum assisted me again since he was who made the sale back in 2017. Anyway, he did an outstanding job once again and I would recommend anyone to the Hennessy JLR Gwinnett store. Everyone was extremely friendly and willing to make a return customer happy. I purchased a "new-used" Discovery that I already enjoy greatly. Thanks for the professional atmosphere and for going the distance to take care of a loyal customer. Mark L. Mudano, MD More

Dealership did exactly what was needed. Paul and Service Adviser were very professional . Great Job Paul and Service Adviser were very professional . Great Job More