Hennessy Lexus of Atlanta

The team is very professional and considerate. The focus was on providing what I need. Very accommodating The focus was on providing what I need. Very accommodating More

Attentive, accommodating, professional, knowledgeable. That is how I would describe henessy lexus and my service consultant, Jorge. That is how I would describe henessy lexus and my service consultant, Jorge. More

I purchased a LS 500 Saturday 8th, 2023 from this dealership, and when I got home a salesman from the local Lexus dealership where I live pointed out that the car didn't have the vapor chrome rims th dealership, and when I got home a salesman from the local Lexus dealership where I live pointed out that the car didn't have the vapor chrome rims that we advertised on the website as part of the options included on the car. I've called the used car sales manager, Craig, four 4 times and left two voicemails to no avail. When I brought up the issue with the salesperson, Monday (4/10/2023) following the purchase, who sold me the car, she was attentive and concerned at first, but after I provided her pictures showing that my rims were, in fact, not the vapor chrome they advertised, but painted rims, she stopped returning my communications. To be fair, however, a couple of days after my last correspondence, she did text, "I apologize for the late response, I'm currently out of town. A manager will be reaching out to you, if one has not done so yet". To date, no one from management has returned my call nor shown any concern, whatsoever. My experience with this dealership is not synonymous with the Lexus brand. I'm extremely dissatisfied and very upset at this point. More

I love Lexuses, because of Jay Burnett and some of the other sales people, I would never buy from or deal with them again. other sales people, I would never buy from or deal with them again. More

I recently had a very disappointing experience with Hennessy Lexus of Atlanta. I was interested in purchasing a 2023 Lexus RC 350 (Stock # :2230599 VIN JTHGZ5BC0P5026604) from their dealership, and unf Hennessy Lexus of Atlanta. I was interested in purchasing a 2023 Lexus RC 350 (Stock # :2230599 VIN JTHGZ5BC0P5026604) from their dealership, and unfortunately, the experience was far from satisfactory. Not only did their unprofessional behavior leave me feeling frustrated and disappointed, but they also initiated three inquiries into my credit report for a car that had already been sold. Despite my efforts to correct this matter, their response was unacceptable and lacked professionalism. In summary, my experience with Hennessy Lexus of Atlanta was a letdown, and I would not recommend their dealership to anyone looking to purchase a vehicle. More

Mike Williams always makes me feel like I own the place. Very special and satisfactory. Very special and satisfactory. More

The service was fast, thorough and professional. I was happy with the result of my service visit. I was happy with the result of my service visit. More

Great customer service with knowledgeable and professional service team Reps. My personal experience with sale Rep Clayton, has always provided me with exceptional service and quality that I tr professional service team Reps. My personal experience with sale Rep Clayton, has always provided me with exceptional service and quality that I trust. More

My service tech always has a very professional demeanor and provides a thorough explanation of required service. and provides a thorough explanation of required service. More

Every time I come to get my car's service Ryan is always pleasant knowledgeable and very Complete with the service I need and always goes above and beyond he is a great guy pleasant knowledgeable and very Complete with the service I need and always goes above and beyond he is a great guy More