"This is our second experience with King Hardy over a..."
- Mary Shanks
This is our second experience with King Hardy over a ten-year period and his expertise has only gotten better. He was very patient with us. He even brought the car to us!
Employees Worked With
Other Employees :
El Rico Williams
"I was going to buy a used luxury suv from Hennessy. I..."
I was going to buy a used luxury suv from Hennessy. I live a good 4+ hours from the dealer and called ahead to confirm all documents and procedures prior to driving up there for the test drive. Once I arrived we test drove the car and aside from a bad alignment everything checked out well. The dealer stated no issues would be addressed and the vehicle will be sold as is. Since it was after bank close I offered to put down $1000 to hold the vehicle till the weekend 1 day out. Next morning I had the financing ready and was looking forward to picking up the car but the sales manager insisted on a liability waiver regarding the out of state lien. I got my bank involved immediately and it turns out I was being charged for document fees but the dealer wanted to get a liability release in case they make a mistake with the titling. So if you’re out of state and looking to finance through a credit union I’d highly recommend checking if they can agree to such a waiver otherwise you’re wasting your time with this dealer. The only alternative was financing through the dealer who was unable to match the 2.5% of my credit union. On the plus side the sales representative Qalil was a pleasure to work with sadly I can’t say the same for Patrick the sales manager.
"Buyer beware if you are shopping outside the area...."
Buyer beware if you are shopping outside the area. Vehicle was not as described and had an issue with an interior switch being broken. Lexus certified doesn’t seem to mean the same across dealers. Terrible customer service unless you haven’t purchased yet. I recommend taking your money elsewhere.