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Hennessy Lexus of Gwinnett

Duluth, GA

4.3
910 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 910 reviews

April 15, 2025

Went there on Saturday to find a vehicle for my mother in law, Carter Fields, Joe Ball, and the rest of the team were excellent. They were super patient and worked hard to make sure she's received a deal she More

by RX350
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Fields
March 24, 2025

This dealership did not disclose damage that we later discovered on the vehicle we purchased from them. Then they refused to discuss the matter with us so that we could get the issue resolved. When we wo More

by jeanie262
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich Mahoney, Daniel Lee
March 12, 2025

Outstanding communication from all staff, especially Drew Wagner. Extremely professional and available at all times. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Wagner
March 02, 2025

Working with L-ee and Russ was a fantastic experience! They were incredibly knowledgeable, patient, and genuinely listening to my needs, ensuring I found the perfect car. They made the whole process smoot More

by M.M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lee
February 23, 2025

I had the pleasure of working with Lee and Dylan in my search for a new vehicle. The level of customer service they provided was top tier. Lee was prompt, very knowledgeable and accommodating. Her styl More

by kariegreene
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lee Lin, Dylan Saunders
Feb 25, 2025 -

Hennessy Lexus of Gwinnett responded

Karie, we’re thrilled to hear that Lee and Dylan provided you with top-tier service and made your car-buying experience feel collaborative and stress-free. Their dedication to meeting your needs and ensuring all your questions were answered is exactly what we strive for. We’re also glad you enjoyed the restaurant recommendation! Your feedback means the world to us, and we’re excited to hear that you had such a positive experience here at Hennessy Lexus of Gwinnett.

January 19, 2025

We were out of town and looking for a specific car and their website had it in stock. We called and talked with Mike Harris and he wasted no time getting the info we needed and assisting us get a deposit More

by Mike plays no games
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Svetlana Jorgensen, Mike Harris, Rich Mahoney
Feb 25, 2025 -

Hennessy Lexus of Gwinnett responded

Thank you for the wonderful review! We’re so glad to hear that Mike made your car-buying experience smooth and efficient, especially with your out-of-town visit. His commitment to keeping you informed and ensuring everything was in place shows the level of service we aim to provide. We’re also happy to hear that Rich and Svetlana added value to your experience, from the car setup to important details. It’s our pleasure to have assisted you. Enjoy your new vehicle, and we look forward to serving you again in the future with 5-star excellence! Sincerely, The Hennessy Lexus of Gwinnett Team

November 03, 2024

YOU ARE THE BEST SALEMAN MICHEAL! #1 👍 THANK YOU AND WE WILL BRING ALL FRIENDS AND FAMILIES TO YOU!! More

by Xuan Trang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tran
September 18, 2024

Worst experience. Car was recent trade in. Was very very dirty in and out. Poor More

by JBcar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Britt Kaminsky, Brandon So
September 17, 2024

The rating should be in the negative. I found a RX 500h on their website. I have access to True Car pricing through my Amex and Navy Federal accounts. True Car immediately sends the de More

by sassidst
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Hussein Ahmadu
September 03, 2024

If you are to buy a car from Hennessey Lexus please ask for Michael Drew. He was outstanding to me and my family. He went above and beyond helping us, if it wasn't for him, I would not have bought the ca More

by sweetwater45
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Drew, Vince Cho
Sep 06, 2024 -

Hennessy Lexus of Gwinnett responded

We deeply appreciate your service and thank you for your kind words. It’s truly rewarding to hear that Michael Drew went above and beyond to assist you and your family. His dedication to exceptional service is something we’re proud of, and your satisfaction means a lot to us. Thank you for choosing Hennessy Lexus of Gwinnett and for recommending Michael so highly. If you ever need anything else, please don’t hesitate to reach out. Enjoy your new vehicle!

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