Henry Brown Buick GMC

I found Henry Brown Buick to be very friendly with very courteous service. I purchased a new buick previously from H&B and found Charlie Bournazos to be extremely helpful this time. I would recommend H courteous service. I purchased a new buick previously from H&B and found Charlie Bournazos to be extremely helpful this time. I would recommend Henry Brown and Charlie to my friends and family. More

I recently purchased a vehicle from a large competitor here in AZ back in August for my son. We purchased a 2004 Chevy Impala, used with only 50k miles. Well after 3 months we had some issues with my son, here in AZ back in August for my son. We purchased a 2004 Chevy Impala, used with only 50k miles. Well after 3 months we had some issues with my son, grades and behavior so we took the car away and decided to take it to a local dealership that buys vehicles. When we took it we found out that the frame on this vehicle had been "streched" and wasn't nearly worth what we paid for it or what they offered us for it. As angry as I was, my wife mentioned to me that we should trade the car in along with our 2006 Chevy Tahoe and get something that is brand new. If we were going to have a payment we might as well have a payment on something we enjoy. We ended up at Henry Brown GMC and that was the BEST choice I have made in my whole 15 years of buying vehicles. I was approached by Garrett Reynolds who introduced himself and we told him of our situation and he put us in a nice 2012 GMC Sierra with a 7 inch lift and wheels. It is BEAUTIFUL! Well after wheeling and dealing I am happy to say we left there more than happy and I can honestly say that Henry Brown has earned a brand new client and I will ALWAYS go back because of the leaps and bounds that this team jumped through. We were there from 11-5;30 PM, (trust me the wife and I were not happy about that) BUT the outcome was WORTH IT! We ended up leaving there with a 2.9% interest rate and one heck of a payment! The team was updating me every way through this deal, they gave us GREAT money for our trade in's and we really made out. It isn't often you leave a dealership and you feel like you got the better end of the stick, trust me this time I felt that way. I will never go back to this "other" dealership because of the lying and feeling of betrayl that I have. Henry Brown, I haven't met you, but if I did I would shake your hand, Thank you and tell you how awesome Joe Hyne, Garrett Reynolds, Joey Muna, Nick Caalliero and Marlene Vaior all are....I might even give you a big ol' bear hug (ha-ha). You have a GREAT TEAM, please make sure you let them know how happy we are with our new vehicle and I will send everyone I know your way and be in next time I need a new vehicle! All the best guys! More

I went Henry Brown GMC based on a friends recommendation. At first I was skeptical as it is easily 50-60 miles from my home, and I would have to pass at least 25 or so dealers to get there. I called and spok At first I was skeptical as it is easily 50-60 miles from my home, and I would have to pass at least 25 or so dealers to get there. I called and spoke to Blake and explained my needs and without hesitation he said to come and see him as he was sure there was something he could do for me. I still thought before going, then I decided to take a rap of faith and I am glad I did. Not only did this organization find something to suit my every need, but they did it happily. I have been to many car dealers , new and used and every time when you leave them you feel as if you left a part of your soul on the desk. Not here this group made me feel like they were there for me every step of the way, no overselling, no finance games, no bait and switch. I normally don't comment about these types of dealings but this one was so outstanding that I feel like I should be doing more! If you need a vehicle, go see them, explain your wants and needs and they will go above and beyond to do what they can to properly service their customer, big or small. Thank you all for your time and dedication. Patrick Brandimarte, a customer for life! More

Went to the dealership knowing the exact vehicle from web site, so all we had to work on was price. Charles B. was very accomadating to our price and payment needs. After the price was set we met with Marlen site, so all we had to work on was price. Charles B. was very accomadating to our price and payment needs. After the price was set we met with Marlene in finance. It was the best experience i've had with a auto finance person, and I worked for a dealer for 13 years and bought many of vehicles from where I worked. She was fantastic!!!! Chris came back in the picture and took care of any issues with the vehicle and we are very happy, or in GM's world " completely satisfied"! More

I went to Henry Brown GMC Buick with a 2009 Suzuki Grand Vitara as a trade in looking for a pickup truck. The trade-in was a bit upside down from my previous deal in Texas 3 years ago. Kevin got me in the r Vitara as a trade in looking for a pickup truck. The trade-in was a bit upside down from my previous deal in Texas 3 years ago. Kevin got me in the right truck at the right price with the right payment. Kudos to Kevin Haeberle and all parties involved for helping make this deal happen. This is my 4th GMC Sierra and it feels like I'm reacquainted with an old friend. Thanks More

My family and I were looking for a used Yukon denali, we were specific on what we wanted, white, silver, or black, sunroof was must as well as an entertainment package. Though the vehicle wasn't on the fron were specific on what we wanted, white, silver, or black, sunroof was must as well as an entertainment package. Though the vehicle wasn't on the front lot Jordan did everything he could to find what we wanted, we saw one out back that was perfect for us but unfortunately the vehicle isn't ready to be sold yet, we're willing to wait on possibly getting an Infiniti qx just to see if we can get the vehicle we want from Jordan. (If its the right price) The simple fact that he put the extra effort in is the reason we're writing this. If your in the market to find a vehicle and know exactly what you want Jordan will do everything he can to find it for you. More

Our 2nd purchase w/Kevin at Henry Brown. Extremely courteous, professional and freindly group of individuals to work with....starting with Keven, service dept, parts dept and finance. Knowledgeable ab courteous, professional and freindly group of individuals to work with....starting with Keven, service dept, parts dept and finance. Knowledgeable about the vehicles and makes the process run smoothly. Answers every question in detail with truth and honesty. Willing to understand what we're looking for therefore willing to work with our specific situation. Taking very good care of before, during and after the purchase. You truly feel as if Kevin is on your side and goes to bat for you against all odds and comes out with a win-win situation! Next purchase will be a SUV and can only hope Kevin is still around! More

Charlie B was great. He helped me get a great price for my trade in and in exchange a nice used SUV. The rate and terms for financing ended up where I needed them. Worked out well. my trade in and in exchange a nice used SUV. The rate and terms for financing ended up where I needed them. Worked out well. More

I had the pleasure of meeting Charlie Bournazos from Henry Brown GMC while looking to purchase a new vehicle in July 2012. Charlie was one of many sales people from a variety of auto dealers I met with Henry Brown GMC while looking to purchase a new vehicle in July 2012. Charlie was one of many sales people from a variety of auto dealers I met with when looking for a new vehicle. From the beginning Charlie was knowledgeable, honest, and friendly. Charlie went above and beyond by not only finding the vehicle make and model, but also a variety of features I was looking for when purchasing a new vehicle. Charlie and many other employees at Henry Brown GMC made the purchasing process a breeze. I am extremely happy with my new 2012 GMC Terrain. More

The experience I had at this dealership was amazing! My wife and I arrive on a Monday night right before closing time, so honestly I wasn't expecting much. I met up with a sales associate named Gibby and wife and I arrive on a Monday night right before closing time, so honestly I wasn't expecting much. I met up with a sales associate named Gibby and instead of just trying to get through the day and get home he still gave us the full intention that a customer deserves. We went through a few cars we might be interested ni and he immidiatly went and let us test drive them, without any hesitation. This was not only suprising but the fact that he was still very pleasant and fun to work with was even more pleasing. The next day we went in and was hoping to work with him again, but unfortunately he was not there but we were setup with guy named Charles B "Charlie" and he was just as nice and attentative as"Gibby". Charlie worked every inch and corner to try to get us what we were looking for, and he had his work cut out for him because of the negative equity we currently had on our trade in. In the past a few dealerships even told us staight out the their wasnt goning to be anything they could do for us, but not this time. The best part about it is the whole time it never seemed rushed and made us feel like every question was a lagitimate question and it was answered. I thought Charlie was eventually going to give up but he kept trying and eventually I he got us a great deal on a brand new SIERRA, the car we wanted and the car we purchased). Even after we dealt with Charlie and completed the sales through the finance Dept the lady we met and completed our paperwork was just as nice as the other two. She made us feel like we were her own children buying a new car making sure she explained everything to us to the fullest, a nice end to long but very pleasentful experience. This place defenitely has the "Family Owned" business type of atmosphere. I know now if I ever buy another vehicle this will be the first place I come too. And last but not least the next day I went back to pick up a couple things (Floor mats and Owners Manual) as I was heading out I heard someone whistling I turned around and it was "Gibby" making sure he thanked us for making our purchase with them and hoped us a wonderful day. (Even remembered our names) More