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Henry Brown Buick GMC
Gilbert, AZ
1,777 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,777 reviews
March 31, 2026
Outstanding experience. great deal and great after deal support. got the right car at the right price. great deal and great after deal support. got the right car at the right price. More
by CURTTRULLINGER
Verified Customer
March 31, 2026
Great service! Quick and easy process. Showed up and all the paperwork was ready to go. Quick and easy process. Showed up and all the paperwork was ready to go. More
by dallasgia22
March 31, 2026
Dwayne is a true professional at his job. He listened to our concerns and offered good solutions to help us get the exact vehicle we were looking for at a fair price without any high-pressure He listened to our concerns and offered good solutions to help us get the exact vehicle we were looking for at a fair price without any high-pressure sales tactics. Dwayne made the car buying experience very enjoyable and is someone we will recommend our friends and family see when they are looking for a new GMC vehicle. Brandon offered options for extended warranties after asking key question to determine how long we planned to keep the vehicle. This was also a low- pressure experience that served to help us determine the plan that was right for us. Our trade in vehicle was serviced at Henry Brown for many years, and we now look forward to continuing the relationship with the great service team and receiving the personalized service we get from our service advisor. We would highly recommend Henry Brown GMC and their great team of associates. More
by Lummy & Dean Jablon
March 31, 2026
Excellent customer service. Personalized and professional follow-ups. We will be back to purchase more trucks soon. Personalized and professional follow-ups. We will be back to purchase more trucks soon. More
by jeff@kennedydesignbuild.com
Employees Worked With
March 24, 2026
Sales and service were great. Love the new vehicle as well. Friendly, helpful, honest, and gave me my best deal. Can’t ask for more! Love the new vehicle as well. Friendly, helpful, honest, and gave me my best deal. Can’t ask for more! More
by pegasus83
Employees Worked With
Oscar - sales, and Nick - finance
March 21, 2026
Easy, no pressure buying process! Best part was the at home delivery of the vehicle (which was great for me due to injuries sustained in a car accident) Best part was the at home delivery of the vehicle (which was great for me due to injuries sustained in a car accident) More
by Noel Olson
Employees Worked With
March 21, 2026
Great and friendly dealership, Ben is the best. I love my new truck. Thanks again. I love my new truck. Thanks again. More
by hford62989
March 20, 2026
Was the easiest most pleasant buying experience we've had to this day. No games, gimmicks, or tricks. Have bought two vehicles from Henry Brown GMC and will buy my next one there. to this day. No games, gimmicks, or tricks. Have bought two vehicles from Henry Brown GMC and will buy my next one there. More
by daledageejr
March 18, 2026
This is the place to buy a new vehicle. They know how to treat you and are a great group of people, from Sales, Finance, Service, everyone. Buy your next vehicle from them. They know how to treat you and are a great group of people, from Sales, Finance, Service, everyone. Buy your next vehicle from them. More
by priveerussell
March 17, 2026
Great Dealership have been buying trucks from them for years. They treat me like family wouldn't but from anyone else. years. They treat me like family wouldn't but from anyone else. More
by PAYNECONCRETE
Employees Worked With
