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Henry Brown Buick GMC
Gilbert, AZ
2,031 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,031 reviews
October 15, 2026
Excellent buying experience! I went back and bought a second vehicle 2 weeks after my first one. If you go, ask for Joey, he's an EXCELLENT salesman. The entire place is profe I went back and bought a second vehicle 2 weeks after my first one. If you go, ask for Joey, he's an EXCELLENT salesman. The entire place is professional. A+. More
by lroliver1118
Employees Worked With
Joey Muna in sales
October 14, 2026
Great job shout out to those that made our experience a wonderful and pleasant time at Henry Brown wonderful and pleasant time at Henry Brown More
by Kevin
Verified CustomerOctober 11, 2026
I was very pleased with my experience working with Butch and will definitely be back when I want to purchase my next truck. Thanks! and will definitely be back when I want to purchase my next truck. Thanks! More
by msecre20
October 11, 2026
Butch has been great to work with and made the purchase process easy. Great communication and responds right away before and after the sale. process easy. Great communication and responds right away before and after the sale. More
by jreardon33
Employees Worked With
October 10, 2026
My initial sales experience with Gabe was great; however, I encountered discrepancies upon reaching the finance department. There was a discrepancy concerning the KARR Security price between the sales contra I encountered discrepancies upon reaching the finance department. There was a discrepancy concerning the KARR Security price between the sales contract and the estimate, and Joe included a service plan in my contract without going over pricing and asking if we wanted to finance a service plan. Furthermore, although he mentioned that six oil changes were included with the purchase, I discovered that he added four to my financing instead. I have been attempting to resolve these matters with Joe for a week, but despite leaving several voicemails and messages with Gabe, I have yet to receive a response to address these concerns. More
by vvaldez2573
October 10, 2026
Owned, bought, and leased numerous cars over the years. I had the best experience working with Gabe, Brandon, Jacob and the entire Henry Brown team. I will only buy cars from them moving forward. Excellent I had the best experience working with Gabe, Brandon, Jacob and the entire Henry Brown team. I will only buy cars from them moving forward. Excellent job. More
by Jon602
October 07, 2026
Everyone was awesome and really helpful! I was really happy with my purchase, I love my truck. Thank you to HB team for making everything easy & fast. I was really happy with my purchase, I love my truck. Thank you to HB team for making everything easy & fast. More
by Joel Elias
October 07, 2026
Blake Brown and his staff are the best team any car dealership could ever have. The level of Customer these men give is superior. I am always regarded as a friend whenever I need assistance and not a dealership could ever have. The level of Customer these men give is superior. I am always regarded as a friend whenever I need assistance and not a number. I highly recommend Henry Brown GMC and especially Blake Brown and his staff for any auto needs one can have. This is our 5th purchase and each time I tell Blake what it is we are looking for, he and his team have always come through with the vehicle we wanted. I used be a Dodge kind of guy, but now I am totlt sold on GMC products. The service department at Brown GMC is also excellent and I do all my service needs here without exception. Thank you Blake, may you be Blessed in all of your endeavors as you move through life. More
by MY55FORDMAN
October 06, 2026
Easy , good experience Quick good service Good experience Good experience good experience good experience good experience Good experience good experience good experience good More
by church.ty
