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Henry Brown Buick GMC

Gilbert, AZ

4.8
1,956 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,956 reviews

August 24, 2026

The team at Henry Brown was amazing. I called Gabe out of the blue about a truck and he found me the perfect fit. Then he arranged for the truck to be sent to the dealer. I told him wh More

by blantonmw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Henry Brown Buick GMC responded

Your new GMC 2500 is ready for the road, and we’re thrilled Gabe found the perfect fit and made sure it was clean and ready when you arrived. Knowing you appreciated the detailed walk-through and pressure-free finance process is very rewarding. Your recommendation means a great deal to our team. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 24, 2026

Rigo was awesome to work with from start to finish! He made the whole process of buying my GMC easy and stress-free. He was friendly, professional, knowledgeable, and never made me feel pressured. He t More

by Kingston120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Henry Brown Buick GMC responded

Hearing that the purchase of your new GMC 1500 felt effortless from start to finish means a lot to our team. Rigo is pleased he could answer all your questions and ensure you felt comfortable and unpressured throughout the process. Thank you for recommending Rigo, and we’re delighted you’re enjoying your new GMC 1500. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 21, 2026

The people who helped me at this dealership were kind, courteous and, ultimately, very fair. I was well treated from the beginning of the experience to the end. Gabe Harmon, my salesperson, couldn't pos More

by lmessali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Henry Brown Buick GMC responded

Your comments about Gabe’s support, from showing every feature to having your Toyota RAV4 fully prepared, highlight the attentive service we strive for. Hearing that you felt respected and would recommend us means a lot to our team. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 21, 2026

Absolutely 10 out of 10 experience working with Charlie, I was in and out extremely fast breaking the typical “wait all day” stereotypes at normal dealerships. Charlie was extremely attentive and got me in More

by alextenney0845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Henry Brown Buick GMC responded

Knowing the purchase process felt fast and efficient means a lot to our team. Charles was pleased to help you secure your new Sierra 1500 so quickly. We appreciate your recommendation and look forward to assisting with your next vehicle. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Aug 21, 2026 -

Henry Brown Buick GMC responded

Thank you so much, Alex! We're glad you had a 10 out of 10 experience with Charlie and that we could help you get into your new 2026 GMC Sierra 1500 Elevation quickly. Your recommendation means a lot to us. We look forward to assisting you with your future vehicle needs at Henry Brown Buick GMC! Sincerely, The Team at Henry Brown Buick GMC

August 21, 2026

It has been the best experience on a dealership that i've had onm y entire life. All the team was professional and helpfull at all times More

by jony-glez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nimer
Aug 21, 2026 -

Henry Brown Buick GMC responded

Knowing that purchasing your new GMC Sierra 1500 was the best dealership experience of your life means a lot to our team. Brandon and our team are pleased we could assist you throughout the process. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Aug 21, 2026 -

Henry Brown Buick GMC responded

Thank you for your review, Jony! We’re happy to hear you had the best experience at Henry Brown Buick GMC. Our team aims to provide professional and helpful service, and it’s great to know we succeeded. We look forward to welcoming you back soon. Sincerely, The Team at Henry Brown Buick GMC

August 21, 2026

Sales team is easy to deal with and very helpful on all fronts. Service at times seems overwhelmed and repairs can take longer than expected. More

by ED.SEXTON
Recommend Dealer
Yes
Employees Worked With
Tom Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Henry Brown Buick GMC responded

Thank you, Ed, for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 21, 2026

The transaction went very smoothly and quickly. I like the doc signing on the tablet. More

by arizonadalys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Henry Brown Buick GMC responded

Thank you for your fantastic review! We’re delighted to hear that your transaction at Henry Brown Buick GMC went smoothly and quickly. We’re glad you appreciated the convenience of the tablet for document signing. Our team looks forward to seeing you again! Sincerely, The Team at Henry Brown Buick GMC

August 20, 2026

Dwayne was an incredible to work with! ! He was so helpful and helped us find the perfect new vehicle for our growing family! We will be working with Dwayne in the future and highly recomm More

by AMBERLARVICKF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Henry Brown Buick GMC responded

Your new GMC Yukon is ready for all the adventures ahead. Knowing that Dwayne’s attentive support helped you find the perfect fit for your growing family is rewarding. We look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Aug 20, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Amber! We’re thrilled to hear that Dwayne provided you with excellent service and helped you find the perfect vehicle for your growing family. At Henry Brown Buick GMC, we strive to make every experience memorable, and it’s great to know you’ll be back. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Henry Brown Buick GMC

August 19, 2026

My experience at Henry Brown was quite unique! One that I enjoyed and definitely. will be referring and returning when I need a vehicle down the road. I plan to keep maintaining my truck there. Th More

by Tanya M
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ranger Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Henry Brown Buick GMC responded

Knowing the purchase process felt smooth and pressure-free means a lot to our team. Ranger enjoyed helping you compare options and answer all your questions, and we’re glad he could make you feel welcome on that warm day. We’re happy Joe walked you through each contract detail, and we look forward to supporting your GMC Sierra 1500’s maintenance needs down the road. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 19, 2026

I worked with Waggy on buying a new 2026 GMC Sierra HD, and trading in my 2024. He got the deal past the finish line! More

by Ultimatetouchqc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Henry Brown Buick GMC responded

Your new GMC 2500 is in great hands. Our team is pleased we could finalize your trade-in and help you drive away in your new 2500. Hearing that everything came together means a lot to our team. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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