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Henry Brown Buick GMC

Gilbert, AZ

4.8
442 Lifetime Reviews Review Dealership
We would like to reassure our Guests that we are open regular business hours and we are taking all precautions necessary. As always, the safety and health of our Employees and Guests are our top priority. We will continue to look for ways to reduce risk while still providing assistance to our Guests and opportunities for our staff to provide themselves and their families a safe environment. If you prefer, you can purchase a vehicle entirely online, or we offer pick up and drop off for servicing your vehicle. We will get through this together. Sincerely, Your Henry Brown Family Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.

1550 E Drivers Way

Gilbert, AZ

85297

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Top Reviewed Employees

Rick Francis at Henry Brown Buick GMC

Rick Francis

Sales Consultant
5.0
Dwayne Champion at Henry Brown Buick GMC

Dwayne Champion

Internet Sales & Leasing Manager
4.9
Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard

Finance Manager
5.0
Dewight Byron at Henry Brown Buick GMC

Dewight Byron

Costco Digital Sales Consultant
5.0

Latest Reviews

May 11, 2021

"Butch was very honest with us from the beginning and had..."

- Natasha Encinas

Butch was very honest with us from the beginning and had a few options of vehicles ready and pulled up when we got there. We also worked w Adrienne in finance and she worked hard to get us an affordable rate and monthly payment. Everything from picking out a car to financing was very smooth. Highly recommend working w Butch and Adrienne!

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Employees Worked With

May 10, 2021

"Service was right on! It was quick and smooth, and..."

- DAVBAR3_40 Verified Customer

Service was right on! It was quick and smooth, and salesman and finance had it together. I did buy a used car(Toyota), but my did always brought Buicks!!

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Employees Worked With

May 10, 2021

"Well let me tell you I left. My service manual at the..."

- FLOSSYCK Verified Customer

Well let me tell you I left. My service manual at the dealership and called serval times and no one has answer me. Then I was charged a service charged at my bank became my old bank do not receive the payoff from your dealership had to place a stop payment on a payment that was taking out my account for thirty dollars. Was told that it would be returned to me .Still waiting for owners manual to arrive.NOT A VERY Happy customer now, called DwayneC four times and no response for him. This is our second car we have bought from you. If you could look into is for me would deeply appreciate this. Ms Flo Kosiek

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Employees Worked With

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines