Henry Curtis Ford
Petaluma, CA
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56 Reviews of Henry Curtis Ford
Keith was very good communicating what was going to be done to my F350, was done in a timely manor. First time here, will be back for my next service. done to my F350, was done in a timely manor. First time here, will be back for my next service. More
My service appointment was fine. But the service department does not seem able to file a extended warranty claim for me. I have tried several times, supplied all the paperwork wi But the service department does not seem able to file a extended warranty claim for me. I have tried several times, supplied all the paperwork with no success. I wonder if its because I'm a woman and they hope I'll just go away. That is my only complaint. More
Solid dealer, not overly pushy like most places. Their salesmen told me he would remove the decals on my truck and unfortunately the day I bought it the detailer that's qualified to handle it wasn' Their salesmen told me he would remove the decals on my truck and unfortunately the day I bought it the detailer that's qualified to handle it wasn't there. However they put it on the sales notes and the following week they sent a tech to my house to pick up the truck and drop it off! Saved me close to 1.5hrs of my day, that kind of customer service is hard to find these days. More
Keith was wonderful in helping us find a car with the features we needed. He answered all our questions and worked hard for us. He followed through and was a great communicator. features we needed. He answered all our questions and worked hard for us. He followed through and was a great communicator. More
Pleasant, on-time, efficient. What more can I want? Knowledgeable about their vehicles? Definitely. Facility is clean, well organized, and there is always coffee. What more can I want? Knowledgeable about their vehicles? Definitely. Facility is clean, well organized, and there is always coffee. More
Service technicians are top notch, sales staff are knowledgeable and easy to work with. I have purchased three cars from this dealership in 10 years. knowledgeable and easy to work with. I have purchased three cars from this dealership in 10 years. More
Exceptionally smooth and easy process. Loved working with Jadon, Adrian and Devon. They got me in and out and I had fun in the process. Loved working with Jadon, Adrian and Devon. They got me in and out and I had fun in the process. More

