Herb Chambers BMW of Boston

Kevin Bugby is probably the best auto sales person I've ever worked with, period. He is very knowledgable, extremely friendly, helpful, but never in my face or off-putting. Went the extra mile. Great exper ever worked with, period. He is very knowledgable, extremely friendly, helpful, but never in my face or off-putting. Went the extra mile. Great experience. More

We had a great overall experience at Herb Chambers BMW. First and foremost, Kevin Bugbee, our sales consultant, was a pleasure to work with. He really went the extra mile to make our sale go as smoothly as First and foremost, Kevin Bugbee, our sales consultant, was a pleasure to work with. He really went the extra mile to make our sale go as smoothly as possible. He also went to great length on our behalf to avoid certain inconveniences. In addition, working with Kaif in finance was a refreshing experience. Clearly knowledgeable and competent, he was also exceptionally pleasant and made the process that much more enjoyable. I would recommend this dealership without reservations and already plan on using them for our next purchase! More

Kevin Bugbee has some of the best customer service in the industry. I would highly recommend this dealership to anyone in need of a new BMW. industry. I would highly recommend this dealership to anyone in need of a new BMW. More

very pleased with service kevin bugby was very helpfull and steered us through entire process we are very pleased with car and look forward to many more years of relationship with kevin and chambers and steered us through entire process we are very pleased with car and look forward to many more years of relationship with kevin and chambers More

I was referred to Kevin Bugby by a friend and couldn't be happier with the level of customer service he provided. I leased a 2011 BMW 328 xDrive coupe and he personally delivered it to my residence. The pri happier with the level of customer service he provided. I leased a 2011 BMW 328 xDrive coupe and he personally delivered it to my residence. The price was great and the level of customer service since has been phenomenal. Kevin has gone out of his way to make himself available to personally bring my car in when it requires service and checks in from time to time to see how I am enjoying the car and if there have been any issues. Anyone in the market for a BMW in the Boston area should ask for Kevin at Herb Chambers, they won't be disappointed. More

Kevin Bugby is simply the best in the business. Extensive knowledge and experience, takes care of all logistics and paperwork for a seamless transaction, gets you the right car with the options you want, gre knowledge and experience, takes care of all logistics and paperwork for a seamless transaction, gets you the right car with the options you want, great pricing, doesn't forget you after the sale and helps with any service issues. What more can you ask for?! Highly recommended. More

My huband and I were very happy working with our sales representative Kevin Bugbee and this dealership, Herb Chambers BMW OF Boston . Kevin went out of his way for us. We were looking for a very specifi representative Kevin Bugbee and this dealership, Herb Chambers BMW OF Boston . Kevin went out of his way for us. We were looking for a very specific used BMW and he was extremely helpful. We really noticed a difference from other dealerships and other sales people at those places. Kevin is extremely knowledgable and we found that to be very comforting. This is our first BMW and we are very happy with it. We were always treated with respect and as VIP's everytime we visited the dealership. They have always followed up with our visits to make sure we were happy with our experience. Also, the price was well within our budget. Thank you Kevin for making the car shopping and purchase process an exceptionally easy and fun experience. More

Great dealership. I have been going to them for years. My sales person, Kevin Bugbee, bends over backwards to help me get the exact car I want at the exact price. I appreciate that he doesn't disappear when sales person, Kevin Bugbee, bends over backwards to help me get the exact car I want at the exact price. I appreciate that he doesn't disappear when the sale is over, either. He is there for me for service, questions and treats you like your his only customer. Kudos to him, and the entire team at Chambers BMW. More

This dealership has a culture of customer service and quality work in all its different areas of business. This is the second car I have bought from them and the experience was supportive, fun and positi quality work in all its different areas of business. This is the second car I have bought from them and the experience was supportive, fun and positive. Obviously I was happy with price, but beyond that is how every effort was made to make sure I was pleased. This same attitude extends to the Service Department, which took care of my previous vehicle. Thumps up to this well trained team! More

I had a great experience with Kevin. Kevin was recommended to me from a friend who told me if I ever wanted a BMW I should give him a call. He was very responsive and returned my calls promptly. I recommended to me from a friend who told me if I ever wanted a BMW I should give him a call. He was very responsive and returned my calls promptly. It had been many years since I made my last car purchase so I had a lot of questions regarding financing, trades and especially the concept of "pre-owned" certified. He was extremely knowledgeable, patient and never made me feel like I was asking a "stupid" question. I ended up deciding that I wanted to buy a different brand of car. I explained to Kevin I felt a four wheel drive car would really be better for me. He referred me to another salesman, and followed up twice after that to make sure I had made the connection and to see if I had any further questions. I was impressed how he handled the entire process. He was very professional and he seemed very sincere in wanting to help me find the car that was the right match for me. More