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Herb Chambers BMW of Boston
Boston, MA
2,422 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,422 reviews
July 09, 2025
James at Herb Chambers delivered a world-class service experience. As a first-time customer, I couldn’t have asked for a more seamless introduction. James and his team cared for my Alpina B6 with precisio experience. As a first-time customer, I couldn’t have asked for a more seamless introduction. James and his team cared for my Alpina B6 with precision and urgency, ensuring I was back on the road quickly and confidently to continue my cross-country road trip. Thank you, James! More
by Branden
Employees Worked With
July 05, 2025
Always great working with Hadi, great and efficient service. Look forward to the next lease upgrade service. Look forward to the next lease upgrade More
by massimo
July 04, 2025
The staff is nice, but didn’t return my call. The cost of service is insanely high The cost of service is insanely high More
by heather
Employees Worked With
July 03, 2025
Very efficient and professional checking me and ordering a Lyft to and from the dealership. a Lyft to and from the dealership. More
by Oliver
Employees Worked With
July 03, 2025
Ahmed was extremely helpful and patient during and after the sale. He made what can sometimes be a fraught car buying experience easy by explaining options and showing us inventory. Overall excellent repr the sale. He made what can sometimes be a fraught car buying experience easy by explaining options and showing us inventory. Overall excellent representative for Herb Chambers. More
by cskelleher
July 02, 2025
Nick the sales person was great. I went to BMW of Norwood, more than two years ago. I asked to test drive a M4, they would not let me. They told me that test drives are not allowe I went to BMW of Norwood, more than two years ago. I asked to test drive a M4, they would not let me. They told me that test drives are not allowed. I guess I was not pretty enough, or did not pass the wealth smell test. Their loss. The next weekend, I went to herb chambers, met Nick, and asked to drive a M4. He gave me the keys, and let me drive the car alone. I told Nick that I needed to save some more money, and that I would be back. It took me two years, and I was never harassed. I ordered the M4 in February 2025, and picked it up in June. There is no judgment at herb chambers, just honest employees. Nick, and all of the support staff at herb chambers were great. I love the car, it is fun! If you want to do business with nice honest people, I recommend herb chambers. They do not care what you drive in with (in my case a 21 year old Honda) they do not care how you are are dressed , they do not care if you are gay or straight, they are kind honest people, who want to sell you the car that you want. i cannot say enough about how enjoyable my experience was. These people care about their customers! If you want to buy a BMW, herb chambers, and Nick is the person you want to meet. More
by Jsrowe
Employees Worked With
July 01, 2025
Everyone in the service is extremely helpful and Jurell was incredible in working with us was incredible in working with us More
by ersoybetul93
June 29, 2025
Great friendly service with advisors that listen and check vehicles in very efficiently! Service promotions and coupons are also available. check vehicles in very efficiently! Service promotions and coupons are also available. More
by Luisrodriguezsr19
Employees Worked With
Jurell Benton
June 29, 2025
Abdou was great! Very helpful and patient. I would recommend him. Good with follow up Very helpful and patient. I would recommend him. Good with follow up More
by Ken
Employees Worked With
