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1,329 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Herb Chambers BMW of Boston's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Home Test Drives
- Vehicle Sanitization
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Showing 1,329 reviews
July 30, 2021
"Samik was great. He clearly conveyed any issues that came..."
- HypocorismSamik was great. He clearly conveyed any issues that came up and worked with me to get the car taken care of promptly. He stayed in communication with me at each age.
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Samik
Helpful July 30, 2021
"This dealership is hugely attentive to timing and..."
- bkozlowskiThis dealership is hugely attentive to timing and customers needs for sales and service. They are professional and honest about their opinions and care for the customer.
Read MoreJuly 30, 2021
"Fast and friendly service, service advisor was able to..."
- Dennisb925Fast and friendly service, service advisor was able to recommend the necessary repairs and maintenance items needed to keep the car in tip top shape.
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July 29, 2021
"I took my car in for its 2 year service. Brad Michael in..."
- reviewerI took my car in for its 2 year service. Brad Michael in the service department was prompt and professional. My car is running perfectly and looks fantastic after being detailed.
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Brad Michael
July 29, 2021
"The staff and sales person (Hadi) have been great from..."
- Judylr1979- JD1The staff and sales person (Hadi) have been great from the moment I walked in. They are very professional, friendly and accommodating; They did not try to up sale and were receptive to what I was looking for. Herb chambers BMW staff made the process smooth. I’m happy with my new vehicle. They’ve earned a customer for life. Thank you!
Read MoreJuly 29, 2021
"Had a bad tire and Check Engine warning hundreds of miles..."
- m.olshakerHad a bad tire and Check Engine warning hundreds of miles from home. When we limped into Boston I called Herb Chambers BMW service department, James Gibbons answered and said bring the car directly to him. He was extremely considerate and cognizant of our needing to get back home, quickly secured a new tire, took care of the problem and gave us priority even though we were not regular customers. I very much appreciate his efficient and sensitive service in alleviating what could have been a greatly anxiety-producing situation.
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July 28, 2021
"Had my car die and needed a new one in 24 hours with..."
- oliverrikeHad my car die and needed a new one in 24 hours with financing, etc. Worked with a guy called Badis Boussetta who was great - no haggling, fair price up-front and he worked overtime to get the car ready. A very pleasant experience overall - helpful, straightforward, and no-nonsense. I buy cars based on the dealership and have found that the BMW folks at Herb Chambers are great to work with including the service group. And Badis is a huge asset for the company. Thanks!
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Badis Boussetta
July 24, 2021
"Fast and easygoing! I never felt like they were trying to..."
- DavidGFast and easygoing! I never felt like they were trying to take advantage of me and no negotiation with the managers or going back and forth. Nothing intimidating at all about buying a car here. They simply want to help you in your purchase and not hose you for more profit.
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July 21, 2021
"Prompt and pleasant diagnosis of problem and cost quickly..."
- LeninkPrompt and pleasant diagnosis of problem and cost quickly obtained repairs done same day a thermostat replaced under warranty video of repair provided certainly would continue to use dealership
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Brett
July 21, 2021
"I had a Great Time there I will be back to get another..."
- Nwmalex03I had a Great Time there I will be back to get another car and I will tell my friends about this dealership I’m very happy with My car
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