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Herb Chambers BMW of Boston
Boston, MA
2,144 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,144 reviews
April 23, 2024
Higor is the most helpful effective and efficient service manager in Boston. Perhaps his colleagues from the Porche Herb Chambers dealership next door could take a refresher course from him in how to properl manager in Boston. Perhaps his colleagues from the Porche Herb Chambers dealership next door could take a refresher course from him in how to properly provide excellent customer care. A consummate professional! More
by tr
Employees Worked With
Helpful April 20, 2024
Was charged $383 for a software update on a certified pre owned BMW X5 that I have had for a year. Insane price to charge for a job with zero parts and nearly zero labor. I asked my service advisor to reco owned BMW X5 that I have had for a year. Insane price to charge for a job with zero parts and nearly zero labor. I asked my service advisor to reconsider the price but no dice. I’ve bought 3 cars from this dealership and expected to be treated more fairly. More
by chutchparis
Employees Worked With
Won’t name
April 20, 2024
Great service been a customer for over 20 years and have 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. More
by BMW Guy
Employees Worked With
Other Employees :
Jurrell
April 17, 2024
Nick Lagas was a pleasure to deal with, he did everything that needed to be done. Nick went the extra mile, to meet his customer’s needs, making for a good experience. that needed to be done. Nick went the extra mile, to meet his customer’s needs, making for a good experience. More
by Taylorpeter33
April 13, 2024
Sheraz is very professional and kind. Overall very good experience. I would recommend to any person. Overall very good experience. I would recommend to any person. More
by Xzhang77
Employees Worked With
April 11, 2024
I recently leased an X1, and I couldn’t be happier with my experience. Nick was an absolute pleasure to work with and helped me find the perfect car! The entire process was smooth and efficient. The entire my experience. Nick was an absolute pleasure to work with and helped me find the perfect car! The entire process was smooth and efficient. The entire team made sure I was satisfied with my purchase. I highly recommend Nick to anyone in search of a new vehicle. More
by Courtney
April 06, 2024
I always receive excellent service at the BMW of Boston dealership. Hadi is informed, friendly, responsive, and has my best interest in mind. dealership. Hadi is informed, friendly, responsive, and has my best interest in mind. More
by rita.dicenso
April 06, 2024
Samik was excellent; very clear, cordial and thorough with the service processing. Followed up promptly. The service was efficient and professional with the service processing. Followed up promptly. The service was efficient and professional More
by Alp
Employees Worked With
Samik
April 05, 2024
Absolutely outstanding service! Hadi is extremely knowledgeable and thoughtful! I believe he knows exactly what I am looking for in an a late model used car found the perfect car fo Hadi is extremely knowledgeable and thoughtful! I believe he knows exactly what I am looking for in an a late model used car found the perfect car for me! I was very happy and satisfied to work with him on this purchase! Thank you Pan More
by pan vokonas
