Back

Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
938 Reviews

938 Reviews of Herb Chambers BMW of Sudbury - Service Center

Sort by
August 05, 2023

I had a warranty issue and I only had 100 miles before my warrant expired. My service advisor, (Alisha) was superb in that she was professional, provided me with all of the information I require, provided m More

by gahlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Aug 07, 2023 -

Herb Chambers BMW of Sudbury responded

Hey Gahlin, it's great to know that Alisha and our team at Herb Chambers BMW of Sudbury were able to help you with your warranty issue in a timely manner. We appreciate your positive feedback and shall see you next time. Have a great ride!

August 04, 2023

I had purchased and serviced my car from bmw of Sudbury for many years. I had just dropped of my car at the dealership last week for radiator and brake work. I had spoken over the phone with Robert befor More

by Michael R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Aug 07, 2023 -

Herb Chambers BMW of Sudbury responded

Hey Michael, it's great to know that Robert and our team at Herb Chambers BMW of Sudbury provided you with a seamless service experience. We appreciate your loyalty and shall see you next time, safe travels!

August 04, 2023

BMW Sudbury on Routine Servicing of BMW X3, Excellent Staff, the Service Technician / Mechanic Mo was Outstanding, he even provided a Video of his Initial Vehicle inspection. While waiting I was given a More

by N1KMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Aug 07, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad to know you had a great service experience with Mo and our team at Herb Chambers BMW of Sudbury. Thank you for choosing us! We look forward to seeing you again in the future! Safe travels!

August 02, 2023

Service performed on time. Encounters were professional. Ease of service from setting up appointment to the completion. More

by LG/GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Aug 03, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear that you found our service at Herb Chambers BMW of Sudbury professional and efficient. Thank you for your positive feedback!

August 02, 2023

Service performed on time. Encounters were professional. Ease of service from setting up appointment to the completion. More

by LG/GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Aug 03, 2023 -

Herb Chambers BMW of Sudbury responded

We're happy to hear that you found our service at Herb Chambers BMW of Sudbury professional and efficient. Thank you for your positive feedback!

July 29, 2023

Everyone is always very helpful The dealership is alway spotless clean All the employees working are polite and happy to be at work More

by Dzab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Aug 02, 2023 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that our team at Herb Chambers BMW of Sudbury is appreciated. Thanks for highlighting the cleanliness and positive atmosphere!

July 29, 2023

This is the only place I'll take my vehicle for service. The best - by far - BMW service in Massachusetts. Even though I don't live nearby, it's worth the drive. More

by lelanifoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Aug 02, 2023 -

Herb Chambers BMW of Sudbury responded

Hey Lelani! We're delighted to hear that you find our team at Herb Chambers BMW of Sudbury worth the drive. We appreciate your loyalty and look forward to seeing you next time. Safe travels!

July 28, 2023

Very much appreciate the competence, professionalism, and fair pricing of all the staff. Special thanks to Maurah Ann Lee, service advisor, and Sam Lynch, mechanic, for outstanding performance, More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Roffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Lynch, mechanic, Maurah Lee, Alisha Schofield
Jul 31, 2023 -

Herb Chambers BMW of Sudbury responded

Steve, we're delighted to know that Maurah and Sam provided you with outstanding service at Herb Chambers BMW of Sudbury. Thanks for recognizing their hard work and please don't hesitate to reach out if we can assist you again in the future!

July 28, 2023

Outstanding in every way! The service and the people here are top notch. I was beyond impressed!! More

by allison.dupuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Jul 31, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review, Allison! We're happy to have left you with such a positive impression and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

July 27, 2023

Alisha did an excellent job of keeping me informed on the progress of my vehicle and ensuring that all my questions were answered. My vehicle required new tires and they did a great job replacing them and d More

by Audie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Aug 02, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad to know that Alisha and our team at Herb Chambers BMW of Sudbury were able to assist you effectively. Ensuring your vehicle is in top condition is always a priority for us! Thanks for the review, we appreciate it!

...
26
...