Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
937 Reviews
Call Service Center (508) 903-5300

937 Reviews of Herb Chambers BMW of Sudbury - Service Center

Sort by
March 23, 2023

Alisha at BMW of Sudbury was a great service advisor! She was professional, sincere, and pleasant to work with! More

by hisakojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Report | Print
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind comments - Alisha will be thrilled to hear them! We appreciate you visiting us here at Herb Chambers BMW of Sudbury and hope to see you again in the future!

March 23, 2023

From entering to the dealership and to the pick up my vehicle to process was what I expected More

by george.roshantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

george.roshantha responded

Experience coming to the dealer and exit from the dealer was excellent and this is what I expected

Mar 23, 2023 -

george.roshantha responded

Excellent

Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you, sir, we appreciate the kind words/review.

March 22, 2023

Great service today. We were kept up to date about our service. Very professional and efficient More

by Jbean1627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bicalho
Report | Print
Mar 24, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about your recent visit here at Herb Chambers BMW of Sudbury! We appreciate your business and hope we have the opportunity to serve you again in the future!

March 21, 2023

Great customer service. Facility was outstanding. Everyone was helpful. Would highly recommend this auto dealership. More

by Wjsmyly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Report | Print
Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're honored to receive your support and hope to see you again next time here at Herb Chambers BMW of Sudbury!

March 20, 2023

My service manager, Maura Lee, was great to work with. Her communications were clear, timely, and friendly. Bryan, the tech doing the work, also communicated clearly. I got the information I needed to More

by milanders747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Report | Print
Mar 22, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting the Herb Chambers BMW of Sudbury team with your vehicle! We're happy to hear Maura & Bryan provided you with top-notch service during your visit and we hope you won't hesitate to reach out if we can assist you with any future automotive needs. Take care!

March 20, 2023

Dishad was a great service advisor. He was able to take care of my problem and make sure that I had a loaner while my car was being repaired More

by cwlampert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
March 20, 2023

Pleasant friendly atmosphere Service Tech was great spent much time explaning how to reset the tires. Didn't have to wait long for service More

by jkfarina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Herb Chambers BMW of Sudbury responded

We're so happy to have made the service visit great for you! Thank you for being a Herb Chambers BMW of Sudbury customer!

March 20, 2023

Maura was fabulous. Clear, courteous, knowledgeable and professional. She made things super easy. She should run the dealership she is that good. More

by Nick.braithwaite2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Report | Print
Mar 21, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Nick! Maura and our team appreciate your recommendation! -Herb Chambers BMW of Sudbury

March 18, 2023

I would give a zero if I could. . I hit a pothole, called the day before, I have tire and wheel protection so should have been an easy fix . 4 hours later I left the dealership. S More

by Kc
Service Time
Recommend Dealer
No
Employees Worked With
Don’t know the 2 sitting in service when I first got there that both acknowledged the no wash , Robert Cohoon
Report | Print
Mar 20, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm sorry to hear that your experience was less than satisfactory and will make sure this feedback gets reviewed with our team. If you'd like to speak with us further, please feel free to contact me directly at your earliest convenience. Respectfully, Sean King - General Manager - sking@herbchambers.com

March 18, 2023

Car was ready right on time as promised, service manager was very personable and pleasant. More

by bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bicalho
Report | Print
Mar 21, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We appreciate you visiting us here at Herb Chambers BMW of Sudbury and hope to see you again next time!

1
...
34
35
36
...
94