Herb Chambers BMW of Sudbury - Service Center

Great staff. Very attentive and polite Alisha was knowledgeable and helpful in seeing that the service was done quickly and professionally Very attentive and polite Alisha was knowledgeable and helpful in seeing that the service was done quickly and professionally More

Got on and out in 1/2 hour good and quick service car was washed and vacuumed washed and vacuumed More

Great dealership and service. The current construction was the only negative about the experience. The car was taken in on time and the service advisor was efficient and communica The current construction was the only negative about the experience. The car was taken in on time and the service advisor was efficient and communicated well! More

Jeremy did a great job and provided exceptional client service. Great experience this time around. service. Great experience this time around. More

Went in to service my car. I was loyal to Herb Chambers Sudbury because I have brought 2 BMW’s to date from this dealership. I inquired about trading in my current car to upgra I was loyal to Herb Chambers Sudbury because I have brought 2 BMW’s to date from this dealership. I inquired about trading in my current car to upgrade. The sales person never called me and then when I called he was too busy to help me. The sales department has really gone downhill with their service and salesmanship. My visit was very disappointing and I will not be doing business with this dealership again. I traveled to Sudbury even though I live in Shrewsbury, Ma and I have a BMW dealership 5 minutes from my house. The salesman non-response is concerning and disappointing because I really wanted to give this dealership my business. The service department remains professional and Stephanie & Jeremy were great. More

Daniel was great to work with during my visit to get my vehicle serviced today. vehicle serviced today. More

Breathtakingly expensive service costs for minor maintenance. Even brief periodic maintenance is shockingly pricey. Not coming back. maintenance. Even brief periodic maintenance is shockingly pricey. Not coming back. More

Very attentive and quality service. Will be sure to use the service department again. Thanks! Will be sure to use the service department again. Thanks! More

Maurah was very knowledgeable about the engineering related to my service and provided very clear communication and explanations. related to my service and provided very clear communication and explanations. More

The people working here are always pleasant to deal with. My experiences are usually positive. My experiences are usually positive. More