Herb Chambers BMW of Sudbury - Service Center

Overall diligent and reliable service by a friendly and accommodating service team. Good waiting facilities. accommodating service team. Good waiting facilities. More

Very nice attention to detail done during routine maintenance visit. Pleasant and comfortable waiting area. maintenance visit. Pleasant and comfortable waiting area. More

Ian & colleagues provided clear timely communication about the status of my repair. He Informed me what the team was going to do and what the potential outcomes and costs would be. The entire experience about the status of my repair. He Informed me what the team was going to do and what the potential outcomes and costs would be. The entire experience seemed transparent. BMW Sudbury service was able to make a repair that another local dealer was not able to make. They have the equipment and professional staff to get work done right the first time. More

My car came back with the same noise it went in for and I “ fixed “ what was causing the noise. “ fixed “ what was causing the noise. More

I always receive excellent and courteous service no matter whether it is simply a question, inspection, small repair, or significant repair. matter whether it is simply a question, inspection, small repair, or significant repair. More

Good service department. The staff kept me up to date on how the service was going. Very good personal. The staff kept me up to date on how the service was going. Very good personal. More

It’s all about the dealership. I have purchased and had the best service from Herb Chambers at 2 of its dealerships, 10 years at Mercedes of Natick and currently at Herb Chamber I have purchased and had the best service from Herb Chambers at 2 of its dealerships, 10 years at Mercedes of Natick and currently at Herb Chambers BMW of Sudbury. On August 18, 2022, I experienced the first yr. maintenance service for our new BMW 3X. The client experience is interactive with its text notices as well as with the advisor on the telephone. Also I had 1/2 hour with the “Genesis” Dipesh Patel who was patient to teach me how to use the assist parking. I would highly recommend the Herb Chambers dealership in Boston area. Customer service was professional and made the process of getting car maintenance very convenient with the loaner car. More

Excellent service representative who kept me informed as to what was happening with my car, including some unexpected findings. Love the video inspection! to what was happening with my car, including some unexpected findings. Love the video inspection! More

Great service - had to leave before speaking with the consultant - received a call later letting me know it was all set. consultant - received a call later letting me know it was all set. More

Ian was great to deal with. All service was done as requested. Repair on rim was perfect. All service was done as requested. Repair on rim was perfect. More