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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
949 Reviews

949 Reviews of Herb Chambers BMW of Sudbury - Service Center

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May 07, 2022

Professionalism, Courteous, Knowledgeable, Great service Always available to answer questions. My service Rep Nick is extremely pleasant and clearly explained everything More

by melias52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
May 09, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! Nick & the team appreciate your support and look forward to your next visit!

May 05, 2022

Professionals and experienced team at this location , from the arrival to the check out. John Majeika. Extremely awesome. I just love how he handles my X6 issues. More

by kinyanjui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Majeika
May 06, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting John & the Herb Chambers BMW of Sudbury team with the care of your X6! We appreciate your support and look forward to your next visit!

May 04, 2022

Had some immition monitor issue and brought my x3 in for a check up. In addition to fixing the monitor reading issue, they did a very thorough inspection. The service people are very friendly. I would come More

by Jie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, Ian Hicks
May 04, 2022

Good service experience. Easy to book and appointment and gets a loaner car. Communications was excellent and car was ready as promised. They advised that certain items neede More

by jschriesheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John R
May 05, 2022 -

Herb Chambers BMW of Sudbury responded

It pleases the Herb Chambers BMW of Sudbury team to hear about your experience! Thank you for leaving us your five-star review!

May 04, 2022

I’m so pleased with the entire process. Service representative to mechanic was awesome. Tim ( my representative) walked me through every step and made everything very clear and easy. They w More

by therealstevezona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cote
May 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your vehicle and we'll be sure to pass along this wonderful feedback to Tim & Doug. Thanks again for your support and please don't hesitate to reach out if we can be of service again in the future!

April 30, 2022

That's dealership Around they take care of your every need. Had a 11000 mile service and also got the car detailed a better job could not have been done More

by stevepat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Robert Cohoon, Elmin Jonuz
May 02, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your vehicle and hope you'll be visiting us again in the future!

April 28, 2022

Passing through on roadtrip, had to replace a tire. They were super accommodating. Real lifesavers! They get high marks. Treated us like we bought the car from them. We highly recommend. More

by bradleybrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Hicks
Apr 28, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad we had the opportunity to assist you! Thanks so much for the great review. We hope the rest of your trip went smoothly!

April 26, 2022

Clear and accurate information provided on what I needed. Efficient getting me in and out. More

by clf4man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
Apr 27, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the awesome five-star review! We look forward to assisting you again! - Herb Chambers BMW of Sudbury

April 26, 2022

Elmin was very informative and professional on car repairs. Very accommodating by driving my car to my home while I recovered from day surgery. He always goes over and beyond. More

by MMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Apr 27, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing this experience! We're happy to hear that Elmin continues to take such wonderful care of you and we'll be sure to let him know how much you appreciate his awesome service. Thanks for being a Herb Chambers BMW of Sudbury customer. We look forward to seeing you next time!

April 24, 2022

Exceptional service, from the making of the appt to the car drop off to the pick up. The tech video was great More

by Louismast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person that worked on car excellent , William Kramer
Apr 26, 2022 -

Herb Chambers BMW of Sudbury responded

This is great to hear! We appreciate your feedback and will continue providing our customers with excellent service! See you next time! -Herb Chambers BMW of Sudbury

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