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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
938 Reviews
Call Service Center (508) 903-5300

938 Reviews of Herb Chambers BMW of Sudbury - Service Center

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April 08, 2022

Great overall experience with nick Sullivan and Al the service manager Could not have been better More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
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Apr 08, 2022 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear this, Chris! Thanks for visiting Herb Chambers BMW of Sudbury and please don't hesitate to reach out if we can be of service again in the future!

April 07, 2022

This BMW dealership in Sudbury provides high quality sales and service. I highly recommend them! More

by Bobbi.benson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, Oulay Inthaphone
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Apr 08, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for rating us five stars and recommending us, Bobbi! We look forward to assisting you again at Herb Chambers BMW of Sudbury!

April 07, 2022

Tim was excellent and the whole experience was fantastic. Complete transparency and great customer focus. More

by Mterra81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cote
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Apr 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're happy to hear you had a great experience with Tim and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

April 07, 2022

My car was inspected in a reasonable time with an estimate for work needed The service rep Timothy was attentive and informative and accessible when I called for you updates The car was ready as a More

by cynthia.grenham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
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Apr 08, 2022 -

Herb Chambers BMW of Sudbury responded

Our team is happy to hear we could make the process so great, Cynthia! Thank you for coming to Herb Chambers BMW of Sudbury!

April 06, 2022

11 years relationship ending due to an awful last service. Will not be coming back for anything more. More

by Moca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim
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Apr 21, 2022 -

Herb Chambers BMW of Sudbury responded

Hello - I'm sorry to hear we lost your business and would like the opportunity to get some more details about your recent experience. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Pranav Gill - General Manager - pgill@herbchambers.com

April 06, 2022

The Service Manager thoroughly explained the routine maintenance procedures and the expected costs taking extra time to review service plan options that might help reduce my out of pocket costs. I waite More

by jms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
Report | Print
Apr 06, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to leave us a review! We're happy to hear our team worked hard to make your experience a smooth one and we hope we can be of service again in the future. Take care! - The Herb Chambers BMW of Sudbury Team

April 04, 2022

Service was easy to schedule over the phone. Checked in quickly by desk staff and expertly handled by Bill in Service. A five star experience. More

by rdgarman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the excellent review! We're happy to hear our team provided you with a five-star experience and we hope to see you again next time at Herb Chambers BMW of Sudbury!

April 03, 2022

They professionally helped to resolve an ongoing brake problem with my 2018 BMW 440I Xdrive. More

by Tony D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
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Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad we were able to assist you, Tony! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

April 02, 2022

The Service Team upon check in was Attentive to me and my service requested. The lobby wait was minimal with comforts while I waited. More

by nicco202kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for reviewing your recent visit! We appreciate your business and hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Sudbury Team

March 28, 2022

Overall efficient and courteous service. They took the time to explain everything patiently and kept me updated about the car. More

by Aggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Report | Print
Mar 29, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad we had the privilege of serving you! Thanks for visiting Herb Chambers BMW of Sudbury and please don't hesitate to reach out if we can be of assistance again in the future!

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