Herb Chambers BMW of Sudbury - Service Center

Always great customer service. I've been taking my 340i to them since i've purchased it and have always been impressed. Service advisor John is great! I've been taking my 340i to them since i've purchased it and have always been impressed. Service advisor John is great! More

Efficient service for a recall exhaust issue. Bill and staff provided good customer service. Work was done quickly, and my vehicle was ready long before the requested time. Bill and staff provided good customer service. Work was done quickly, and my vehicle was ready long before the requested time. More

My BMW car service experience with John R was good. Highly recommend him for BMW services. Highly recommend him for BMW services. More

I always have a great experience here. Everyone is helpful and always doing an outstanding job Everyone is helpful and always doing an outstanding job More

All BMW dealers are expensive for service, so not rating this on price, however the Service Advisor Oulay was excellent. He was prompt, communicative, on the ball and timely. He was excellent. this on price, however the Service Advisor Oulay was excellent. He was prompt, communicative, on the ball and timely. He was excellent. More

My adviser was very helpful, friendly and knowledgeable. Hope to work with him in the future. Hope to work with him in the future. More

I recently bought a BMW X5. I bought it from Jeffrey and I can’t say enough about my experience from working with him. I had to custom order my car because at that time, there I bought it from Jeffrey and I can’t say enough about my experience from working with him. I had to custom order my car because at that time, there were no X5’s in stock. It was a wonderful experience, right down to the time my car was delivered to me. Then today, I brought my car in, as I thought it needed to be serviced. My service man was Ethan. He too was wonderful, right from the time I walked into the door. My brakes at times were making a little noise. Come to find out, I need to brake them in as they say! I’ve been too gentle on my brakes. The car is a performance vehicle. They checked out my car and it is in tip top shape! There was no charge and Ethan walked me to my car. You really get what you pay for. Great car, great service! More

The staff is very professional, courteous and helpful. It is a pleasure to bring our two BMWs there for service as we know we will be taken care of very well. Because of that I can see by my next car from It is a pleasure to bring our two BMWs there for service as we know we will be taken care of very well. Because of that I can see by my next car from the dealership. More

Wonderful service! They took my car in right away with a nail in the tire. Nick, my customer service representative, was very attentive and helpful. I loved the video o They took my car in right away with a nail in the tire. Nick, my customer service representative, was very attentive and helpful. I loved the video of my car and technicians report. A+ for BMW of Sudbury! More

Excellent, as always! Al is amazing! Responsive and gets the job done to your satisfaction. Fantastic service!! Al is amazing! Responsive and gets the job done to your satisfaction. Fantastic service!! More