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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
938 Reviews
Call Service Center (508) 903-5300

938 Reviews of Herb Chambers BMW of Sudbury - Service Center

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March 10, 2022

Ethan in Sudbury was terrific. Went over the process and gave me an accurate time expectation for the wait. I always appreciate good customer service. Ask for Ethan when calling fo More

by jhashem99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike: he explained the work done on my car via video, Ethan Blout, Elmin Jonuz
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Mar 11, 2022 -

Herb Chambers BMW of Sudbury responded

We are so pleased to hear that Ethan could truly provide the Herb Chambers BMW of Sudbury experience for you! Thank you!

March 07, 2022

Al Jonuz is always very helpful and have the customers best interest in mind . Thank you More

by Golnoosh.ghasemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz
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Mar 09, 2022 -

Herb Chambers BMW of Sudbury responded

We are so proud to hear that Al could take great care of you at Herb Chambers BMW of Sudbury! Thank you so much!

March 07, 2022

Professional service advisor provided excellent advice and helpful suggestions. Socially distanced seating available for waiting and shuttle available for short excursion. More

by terrimills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, Ethan Blout
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Mar 09, 2022 -

Herb Chambers BMW of Sudbury responded

We are so pleased to hear that you had a 5 star experience at Herb Chambers BMW of Sudbury!

March 05, 2022

I am always happy with the service and they keep in touch with what they are doing. I had my oil changed and coolant topped off. I had them do the mini wash. My car looks brand new! Fabulous!! More

by Mary G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
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Mar 09, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear the Herb Chambers BMW of Sudbury team gave you five-star care, Mary! Thank you for taking the time to leave us your great feedback and rating!

March 04, 2022

Very good experience with a simple recall related service. Good communication and no pressure for extras. More

by rburke570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Report | Print
Mar 07, 2022 -

Herb Chambers BMW of Sudbury responded

This is great to hear! Thank you for coming to Herb Chambers BMW of Sudbury!

March 03, 2022

Everything was seamless and I was kept apprised of the work. Nick Sullivan is very customer focused. More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
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Mar 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you, Gayle! We're glad Nick gave you five-star care! - Herb Chambers BMW of Sudbury

March 03, 2022

Oulay is the reason I’m giving this review. He is trustworthy, competent and knowledgeable. Keep him and compensate him well! More

by Davidson-j
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
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Mar 04, 2022 -

Herb Chambers BMW of Sudbury responded

We appreciate your honest feedback! We will be sure to let Oulay know they've made such a great impression on you! Thank you for coming to Herb Chambers BMW of Sudbury!

March 03, 2022

Great experience! The Staff is very friendly, Polite and helpful! My service adviser William is the best! Extremely thorough and knowledgeable! More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
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Mar 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you, Andrew! The Herb Chambers BMW of Sudbury team is glad you enjoyed working with William!

March 02, 2022

Karen was complete, prompt, and swift in taking in the car and having it returned on time. More

by bankstk
Recommend Dealer
Yes
Employees Worked With
Karen I
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Mar 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your business and hope to see you again next time!

March 02, 2022

Always great place to go. Elmin is always very professional and I am always happy bringing my car there . Thank you Elmin More

by Saena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Peterson, Elmin Jonuz
Report | Print
Mar 04, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your confidence in the Herb Chambers BMW of Sudbury team! We're happy to hear that Elmin continues to provide you with such wonderful service and we look forward to seeing you at your next visit!

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