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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
938 Reviews

938 Reviews of Herb Chambers BMW of Sudbury - Service Center

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February 19, 2022

Good service and very nice People who work at this dealership as well. Just wish everything didn’t cost as much as it does. More

by Torched
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Feb 19, 2022 -

Torched responded

Why is a message again required?

Feb 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to leave us a review. Customer feedback is very important to us, as we use it to help provide a better experience for our guests.

February 17, 2022

Efficient service for an urgent drive train message on my vehicle. Same day appointment and service completed in less than 24 hours. More

by gmrousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hicks
Feb 18, 2022 -

Herb Chambers BMW of Sudbury responded

We're glad we could give you such excellent care! Thank you for being part of the Herb Chambers BMW of Sudbury family!

February 16, 2022

Service was top shelf as usual ,everything is done very professionally and handled promptly in the time frame quoted More

by Thombert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Feb 18, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! We appreciate your support and look forward to your next visit with us!

February 16, 2022

Ethan was a great service rep. Car was overdue for quite a free things but he kept it real and I was very happy with all that was done. Runs like new and I didn’t realize how much More

by ray.vandick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Feb 18, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review, Ray! We're happy to hear Ethan & the team were able to get your vehicle running like new again and we hope we have the opportunity to serve you again in the future. Take care! - Herb Chambers BMW of Sudbury

February 15, 2022

Drive extra distance for the best service here! Would highly recommend to anyone driving a BMW! More

by sm.flaherty1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Feb 16, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for driving to our dealership at Herb Chambers BMW of Sudbury! See you next time during your next appointment!

February 15, 2022

Excellent service that's consistent. Nick and Al were very helpful, pleasant, and kept me updated throughout the process via text message. Greatly appreciated. Thank you! More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Nick Sullivan
Feb 17, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Sarah, thank you for sharing your experience working with Nick and Al at Herb Chambers BMW of Sudbury! See you next time!

February 12, 2022

Nick was pleasant, attentive and courteous. His professionalism was evident throughout the whole process. He made it a good experience. More

by Myles.mcconnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Feb 15, 2022 -

Herb Chambers BMW of Sudbury responded

We love hearing from our satisfied customers, Myles! Nick and our team appreciate your business and look forward to seeing you next time at Herb Chambers BMW of Sudbury!

February 11, 2022

Mackenzie Ditomassi in the Service Dept is outstanding. She explains everything and follows up when needed. More

by Andrew S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Feb 14, 2022 -

Herb Chambers BMW of Sudbury responded

We couldn't ask for a better review, Andrew! See you next time at Herb Chambers BMW of Sudbury!

February 11, 2022

Always professional and thorough in handling all service requests in order to accommodate the customer More

by jeklake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Feb 14, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review! We appreciate you being a Herb Chambers BMW of Sudbury customer and look forward to your next visit!

February 10, 2022

Service has been very good for the five years I have owned my car. Almost always offer a loaner car for my convenience. So far no surprise charges since I purchased an extended warranty. More

by 330ibish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Feb 11, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your confidence in the Herb Chambers BMW of Sudbury team! We're grateful for all of your support over the past five years and look forward to your next visit!

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