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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
938 Reviews

938 Reviews of Herb Chambers BMW of Sudbury - Service Center

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January 25, 2022

Very nice, knowledgeable, and efficient in service. Definitely going to utilize them for my future vehicle service needs so long as I remain living in the area. More

by mari.ruiz2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Nick Sullivan
Jan 26, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for giving us the opportunity to earn your business! We look forward to your next visit here at Herb Chambers BMW of Sudbury!

January 24, 2022

Very thoughtful and responsive. Timely feedback on what our car needed with video to ensure safety during Covid. Quick turnaround on repairs More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Jan 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for rating us five stars! We're happy to hear that we could make your service visit enjoyable! - Herb Chambers BMW of Sudbury

January 22, 2022

My service manager, MacKenzie, took care of me from beginning to end. She listened to my concerns and took care of everything to assure everything went smooth an on time..truly the best service experie More

by Doquit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your feedback! We're so happy that MacKenzie took excellent care of you! See you next time at Herb Chambers BMW of Sudbury!

January 22, 2022

Excellent service - Ethan went above and beyond what was needed (thank you!) and Ben was very polite and helpful. Wonderful experience. More

by Susie.lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben - driver, Ethan Blout
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Susie, thank you for your review! We're so happy that Ethan went above and beyond during your recent visit to Herb Chambers BMW of Sudbury! We appreciate your kind words, and look forward to passing this along to him!

January 22, 2022

Service is good. Clear about work to be done. Video camera of things to fix. More

by Jorge M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jan 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback, Jorge! We hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Sudbury Team

January 21, 2022

Herb Chambers BMW and Mackenzie, specifically, we’re outstanding in assisting me during my service call. Additionally, I had to leave on business while my vehicle was being serviced. Mackenzie made arra More

by Jre1894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Jan 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your vehicle and are happy to hear that Mackenzie provided you with exceptional service throughout this experience. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can assist you with us!

January 21, 2022

Ethan is best! I will choose this location again because of him. Really happy about the Service. More

by Sisi921218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Jan 24, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad Ethan was able to earn your business! Thanks for visiting Herb Chambers BMW of Sudbury. We look forward to seeing you again next time!

January 20, 2022

Friendly, professional service — very easy to make an appointment, respectful of your time, quality work. More

by Tony B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone I interacted with was terrific, John Majeika
Jan 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback, Tony! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and hope to see you again next time!

January 17, 2022

Great customer service as usual, good communication and friendly staffs. (To meet 15 words requirements) More

by annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jan 19, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Annie, thank you for your 5-star review! See you next time at Herb Chambers BMW of Sudbury!

January 15, 2022

Amazing service support and professional worked delivered from Laura P and John M. Thank you so much. More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Perdomo, Manny D’Ambrosio, John Majeika
Jan 18, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review! We're so happy that Laura and John earned your support! See you next time at Herb Chambers BMW of Sudbury!

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