Herb Chambers BMW of Sudbury - Service Center

Needed unexpected extensive repair work on my car which was determined a loss. MacKenzie kept me in the loop consistently and provided me with options and helped to soften the blow. MacKenzie is very ple was determined a loss. MacKenzie kept me in the loop consistently and provided me with options and helped to soften the blow. MacKenzie is very pleasant, professional and organized. I really appreciated her attention to detail. More

Service was top notch. Just drop your keys, wait a bit, and get a clean, serviced, car back! and get a clean, serviced, car back! More

They pay attention to delivering upon a great service experience every time. It is worth shopping and servicing your car here. experience every time. It is worth shopping and servicing your car here. More

Very professional staff. Clean comfortable waiting area. Service bays impeccably neat and clean. As a retired dealership mechanic that means a lot. The video by the tech after finishing the job was a level Service bays impeccably neat and clean. As a retired dealership mechanic that means a lot. The video by the tech after finishing the job was a level of service professional detail that inspires confidence. Nicely done. More

I had my daughter car dropped of on a Thursday night. They diagnosed the problem preformed some regular maintenance and had it back to us by noon on Saturday. Very professional and easy to deal with. They diagnosed the problem preformed some regular maintenance and had it back to us by noon on Saturday. Very professional and easy to deal with. More

It was my first experience with the dealership but it won’t be the last. Everyone I spoke with couldn’t be more helpful. won’t be the last. Everyone I spoke with couldn’t be more helpful. More

Couldn’t ask for more professional, courteous serve. All aspects of the service were clearly explained, and the process of arranging a loaner was quick and uncomplicated. Thank you William! aspects of the service were clearly explained, and the process of arranging a loaner was quick and uncomplicated. Thank you William! More

Absolutely great service. Efficient. MacKenzie is the best at handling all my needs from start to finish. best at handling all my needs from start to finish. More

Consistently superior customer service. Great team that accompanies you throughout the customer journey. They make you feel valued as a customer. accompanies you throughout the customer journey. They make you feel valued as a customer. More

Elm in J. was a pleasure to work with. He was knowledgeable and responsive to my every question. knowledgeable and responsive to my every question. More