Herb Chambers BMW of Sudbury - Service Center

Very polite and courteous service,I appreciated the Very polite and courteous service, I appreciated the video done by the tech. Good job. Very polite and courteous service, I appreciated the video done by the tech. Good job. More

Always polite and helpful. I have had bad luck w/ this car and they have always been great with the customer service end of it. The vehicle itself is awful but the dealership and customer service is great car and they have always been great with the customer service end of it. The vehicle itself is awful but the dealership and customer service is great. More

Mackenzie from Herb Chambers BMW of sudbury have provided great service to my BMW x1. THANKS! great service to my BMW x1. THANKS! More

Great service, no wait for scheduled appointment and helpful staff. Easy pick up & drop off helpful staff. Easy pick up & drop off More

Just had break service. Great service and very helpful advice on keeping my car running safely and performing. advice on keeping my car running safely and performing. More

Came for safety recall work. Love the service here. Communication is great. Would love to be back for my future work Communication is great. Would love to be back for my future work More

Great service reps. 2 hours for oil change not great. Great service reps. 2 hours for oil change not great. Scheduled service online. Nice job cleaning car. Great service reps. 2 hours for oil change not great. Scheduled service online. Nice job cleaning car. More

Not happy with service I got from them this time, they sent coupon to use when I showed and she said it can't be applied since billing was already done and mentioned all the discounts are applied which is sent coupon to use when I showed and she said it can't be applied since billing was already done and mentioned all the discounts are applied which is not true, in their website for oil change is $99 and they charged $99 plus taxes and no discount. I rather have honest answer. I will try to minimize to go to this place as possible moving forward. More

Service is great. Communicate well and my car was done to my satisfaction which is all I want. my satisfaction which is all I want. More

The service didn’t meet my expectations in terms of timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with the loaner car and it took me about 30 minutes to do it in BMW service. Plus, when I picked up my car the front license plate was hanging on one screw. Thanks to the technician he quickly found the correct screw to attach it. To have 5 stars this dealership should work harder. Thanks. More