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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
937 Reviews
Call Service Center (508) 903-5300

937 Reviews of Herb Chambers BMW of Sudbury - Service Center

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August 16, 2021

Service took care of a repair with no problem and provided a free loaner. Seems I need to type 25 words which really is unnecessary. More

by Chrusciel.john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Majeika
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Aug 16, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to leave us a review! We hope to see you again next time here at Herb Chambers BMW of Sudbury!

August 13, 2021

Top notch service and superior customer care even after the warranty expired on my BMW 550MSport More

by KPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Robert Cohoon
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Aug 16, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to leave us a review! We appreciate your support and hope to see you again next time here at Herb Chambers BMW of Sudbury!

August 13, 2021

Mackenzie's communication is on point. Customer Service felt personal that really matters these days! The texting feature is key - Great Experience with BMW and Thank you Mackenzie! More

by Zmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
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Aug 13, 2021 -

Herb Chambers BMW of Sudbury responded

Thanks for taking the time to share this awesome feedback - Mackenzie will be thrilled to hear it! We appreciate you choosing Herb Chambers BMW of Sudbury for your service needs and look forward to seeing you again next time!

August 12, 2021

Great service. Let me know what’s was happening and hit me out of there ASAP. More

by Malkoffmichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
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Aug 13, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback about your recent visit at Herb Chambers BMW of Sudbury! We appreciate your kind comments and hope to see you again in the future!

August 12, 2021

The dealer diagnosed my rough running engine and promptly fixed it to my satisfaction. Mackenzie kept me informed and delivered the car as promised. I highly recommend Herb Chambers BMW and Mackenzie. More

by alansimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Report | Print
Aug 13, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback! We're thrilled to hear that Mackenzie and the team earned your recommendation and we hope we can be of service to you again in the future. Take care! - The Herb Chambers BMW of Sudbury Team

August 11, 2021

Very helpful to allow me to make meeting and solve problem with battery problems.Elmin was great Thx👍👍👍👍will follow up with future service needs next week More

by wjdaley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin. Excellent
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Aug 11, 2021 -

wjdaley1 responded

Well cared for thx

Aug 11, 2021 -

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Elmin and the Herb Chambers BMW of Sudbury team this awesome review, thank you!

August 10, 2021

Elmin provided excellent service working with my schedule and getting me a loaner More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin
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Aug 11, 2021 -

Herb Chambers BMW of Sudbury responded

We're glad to hear Elmin helped you have a positive experience at Herb Chambers BMW of Sudbury, Scott! Thank you for leaving us your review!

August 03, 2021

Very first class and focused on the customer. Got me in and out quickly with my loaner car. My car was ready when they said it would be. More

by clf4man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Majeika
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Aug 04, 2021 -

Herb Chambers BMW of Sudbury responded

We're glad our team could take great care of you and your vehicle! Thank you for choosing Herb Chambers BMW of Sudbury and for the great rating!

August 02, 2021

The whole experience was supremely professional and everything ran smoothly and the communications were more than well done which is critical in the dealer/client relationship. More

by Melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2021 -

Herb Chambers BMW of Sudbury responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers BMW of Sudbury!

August 01, 2021

Friendly staff, excellent customer service, and quick and easy. This was my first time and I really enjoyed the experience. Definitely will be coming back here for any other work More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2021 -

Herb Chambers BMW of Sudbury responded

Reviews like this one make our day, John! Thanks from the Herb Chambers BMW of Sudbury team!

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