Herb Chambers BMW of Sudbury - Service Center

Service very good and employees accomodating; car could have been cleaner when picked up but all in all I have had positive experiences with this dealer and the employees. Edward Naczi- Business Developme have been cleaner when picked up but all in all I have had positive experiences with this dealer and the employees. Edward Naczi- Business Development - knowledgeable, friendly, helpful and accomodating. More

so I had a few issues with my car and took it to FMW as I always do and kate was my CA. To start I had a rejection sticker from a inspection shop. she went out of her way and snuck me in for a appointment kn always do and kate was my CA. To start I had a rejection sticker from a inspection shop. she went out of her way and snuck me in for a appointment knowing I couldnt drive the car (safety issue). arriving at the dealership I am greeted and shown my loaner which had a full tank of fuel! I have been updated daily and never had to wonder what was going on. The technician that did the work was excellent and did a nice clean complete job. no dirty hand prints or old parts left in the trunk (dont laugh happened twice at other dealers).All in all I am happy to say FMW has done another painless top notch job. Best regards, Michael More

I buy many of my repair/maintance parts from Foreign Motors West (Herb Chambers BMW in Natick, MA). Their prices (with a BMW CCA discount) are very reasonable (well below BMW NA MSRP). The parts folks Motors West (Herb Chambers BMW in Natick, MA). Their prices (with a BMW CCA discount) are very reasonable (well below BMW NA MSRP). The parts folks are polite and helpful, even when I am just looking for information. More

i changed my mind. . after going over with glen in service, my car was explained in full detail. apparently the new x5 bmw is so smart that humans cannot figure it out and it does stuff that no one k service, my car was explained in full detail. apparently the new x5 bmw is so smart that humans cannot figure it out and it does stuff that no one knows about so of course, i think it is not working. glen sat with me for hours showing me details and after that i felt confident. so my last experience was better than my first 2. More

Brake Lining light lit up at 35k. Did an inspection 1 at the same time. Replaced rotors and pads under warranty. Told them I was hearing noise in the front end from every little bump. They replaced both fro the same time. Replaced rotors and pads under warranty. Told them I was hearing noise in the front end from every little bump. They replaced both front sway bar links. Told them I was hearing static on AM when I step on thhe brakes. They installed an additional ground wire (per bulletin). Told them the hesitation in the acceleration was bugging me and they reprogrammed the EGS with new software.<br><br>I dropped it at 7:30 and it was ready at 5 just as they said it would be. The handling is vastly improved, and the 3.0 seems like a different beast with the new transmission program. More