Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Cadillac of Lynnfield
Lynnfield, MA
92 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 92 reviews
January 14, 2024
I did everything online and it was literally a wonderful experience, no pressure, no hidden fees, no hassle.. This dealership is bar- none experience, no pressure, no hidden fees, no hassle.. This dealership is bar- none More
by jeffreyhill038
Helpful December 02, 2023
I special ordered a new Cadillac from Herb Chambers Cadillac of Lynnfield in the beginning of 2021. Due to the supply chain issues that every auto maker experienced during 2021 - 2022, it took well ove Cadillac of Lynnfield in the beginning of 2021. Due to the supply chain issues that every auto maker experienced during 2021 - 2022, it took well over a year and a half for my CT5-V to arrive at the dealership. Ted Bouchard was my salesman and he and the sales manager Alex Perez continually kept me informed on the progress of my car. This is a 1st class dealership with professional personnel who care. More
by Jim A
August 04, 2023
Sorry Folks but Mike Anagnos is long gone. The current management will look you in the eye and say everything is fine regardless of the obvious. I made made a mistake of trading my XT5 for a 2 The current management will look you in the eye and say everything is fine regardless of the obvious. I made made a mistake of trading my XT5 for a 22 XT4 . Plenty of issues that they refuse to correct. More
by robert.dipietro321
Employees Worked With
Ken Giordano, Joe Breslow
January 12, 2023
I was looking for something in a small SUV. I was given a car to test drive, and all my questions were answered . I did not purchase from this dealership, but everyone was friendly and accomoda I was given a car to test drive, and all my questions were answered . I did not purchase from this dealership, but everyone was friendly and accomodating. More
by prismward
April 04, 2022
Everyone is knowledgeable and very friendly without being pushy. The whole place is clean and sunny. I bought a Mercedes from them before and just got a 2020 GLE. pushy. The whole place is clean and sunny. I bought a Mercedes from them before and just got a 2020 GLE. More
by maria.meyer
Employees Worked With
Ahmed
March 22, 2022
Absolutely horrible customer service, GM is incompetent! Not only misrepresented the initial sale of the vehicle. Now 2 months after cancelling a warranty contract still has not processed the cancellation Not only misrepresented the initial sale of the vehicle. Now 2 months after cancelling a warranty contract still has not processed the cancellation. The GM there is absolutely the worst sales and service person I have ever dealt with. I highly recommend that you stay away from this dealership! More
by Cusk2
Employees Worked With
Ian Miller
September 03, 2021
So I blew a tire this afternoon so I decided to call Herb Chambers Cadillac of lynnfield which was the biggest mistake I've made. My Cadillac dealership is colonial Cadillac in Woburn. Herb Chambers is close Chambers Cadillac of lynnfield which was the biggest mistake I've made. My Cadillac dealership is colonial Cadillac in Woburn. Herb Chambers is closer so I figured with the run flat I should just go there so before I went I called to make sure they have my pirelli p zero run flats and they did they quoted me about $320 for one tire. So I came up when I was on the phone I told them I'm in a rush I was on the road when this happened they said to me " it's just a tire it's not going to take long at all" after I got here and I gave them the vehicle the " not long at all " turns into an hour and a half. So they basically lied to me to get my business. I'm seriously debating walking out as we speak. This is the same dealership that completely disrespected me 3 years ago when I was in the market for my 2016 CTS. I drove the extra 15-20 miles to Woburn and colonial treated me right. That is why I bought my Cadillac CTS from Colonial Cadillac of Woburn. Have a blessed day More
by Feeky81
Employees Worked With
Mario
August 10, 2021
Worked with Mike Anagnos who was very happy to approve my warranty repairs that included some discretionary cosmetic issues. I did have to bring the car back to have an improperly fitted interior panel gap warranty repairs that included some discretionary cosmetic issues. I did have to bring the car back to have an improperly fitted interior panel gap closed back up, but they did it very happily and promptly (I'm a big-time car enthusiast and try to keep my vehicles as close to perfection as possible). More
by justin.r.conway
Employees Worked With
Michael Anagnos
