"My wife and I found a 2011 HHR on Thursday on line and..."
My wife and I found a 2011 HHR on Thursday on line and contacted the dealership about the availability. They responded quickly and we exchanged a few emails, with me asking questions about the condition of the car and other fact finding questions. We set up an appointment for Saturday morning and arrived at our appointment time. That is when we met Idekmy Vasquez, our Sales Consultant. Idelmy was pleasant and personable throughout the entire process. The car was better than the pictures shown or the description on line. After our test drive we sat down with Idelmy and proceeded to to talk about the vehicle. Throughout the process he was always forthcoming and honest with his answers. We also met the Sales Manager Miki, who was pleasant as well. We ended up buying the car and could' be happier with the process and the sales Consultant. We drove over an hour from home to Lynnfield, and would do it again for this type of service. On top of that, they are checking the vehicle over, fixing one small issue and "delivering" our vehicle to us in a couple of days. Take it from a former Sales Consultant, this dealership was great and the atmosphere was very customer friendly. Look forward to getting my car this week.
Employees Worked With
"I have been a customer of Herb Chambers Cadillac for many..."
- Biff Michaud
I have been a customer of Herb Chambers Cadillac for many years and have purchased several ESCALADE ESV.s from them. Ted has been my salesman, friend and "human owners manual"...he is the best, most informed salesman that I have ever encountered. I plan to continue to buy from H.C. Cadillac and will continue with my association with Ted, he is a credit to the Chambers organization and contributes to Herb's philosophy of "EXCELLENCE!"
"Henri was superb throughout the process. He gave us many..."
Henri was superb throughout the process. He gave us many options and spent a lot of time with us. We left feeling we had made the best choice of car possible.