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Herb Chambers Cadillac of Lynnfield

Lynnfield, MA

4.1
106 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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395 Broadway, Rte.1 North

Lynnfield, MA

01940

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Showing 106 reviews

March 07, 2016

Great Dealership to Purchase a Vehicle From I just Leased a Brand New 2016 Cadillac SRX from this Dealership and they are Fantastic. From Beginning to End the Experience was Great. Alan Vedope t More

by solicand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Vedope, Jon Chiavelli
Mar 07, 2016 -

Herb Chambers Cadillac of Lynnfield responded

Thank you for taking the time to tell us about your experience. Hearing that Jon and Alan took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new Cadillac and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jim Klimas, General Manager

September 01, 2015

INCREDIBLE Just leased a new ATS. I have to tell you these guys had me in a brand new ATS in less than 24 hrs. UNBELIEVABLE. This is my 2nd lease with them, so t More

by TDiFraia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Cusenza, Lorne Keplar, Frank Gambone, Salvatore Marullo
Sep 03, 2015 -

Herb Chambers Cadillac of Lynnfield responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Ted, Frank, Sal, Lorne and Sam were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jim Klimas, General Manager

August 26, 2015

Service Experience I have taken my SRX4 in several times for maintenance. Michael Angnos has always been the one to help me. He continuously exceeds my expectations. He More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Aug 27, 2015 -

Herb Chambers Cadillac of Lynnfield responded

Thank you, Paul! I'm so happy to know you had such a positive experience working with Mike. He is a wonderful asset to our team and I'm so glad you had the opportunity to work with him. Thank you for your business and we look forward to the opportunity to work with you again. Best, Jim Klimas, General Manager

August 02, 2015

Unethical and Illegal I have never had such a poor sales experience. They put optional features for $1500 on my original financing submittal without my consent and withou More

by Kw123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
June 13, 2015

Best Service & sales team in the business Michael, Paul and Ted are the best. They are upfront,honest and do what they say. Great Experience every time. Go out of the way to help you. More

by servicestar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Anagnos
Jun 15, 2015 -

Herb Chambers Cadillac of Lynnfield responded

I'm thrilled to hear how happy you are! We value our guests' feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Lynnfield, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager

May 21, 2015

Excellent Service! I cannot say enough about the service at Herb Chambers Cadillac in Lynnfield. Michael Anagnos and his team do a tremendous job and treat you as thoug More

by Dcusolito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
May 21, 2015 -

Herb Chambers Cadillac of Lynnfield responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right service decision. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager

April 29, 2015

Professional and Pleasant I recently bought a 2013 ATS from another dealership; I called Herb Chambers Lynnfield relating to a recall item; not only did they complete the recal More

by patty b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Apr 29, 2015 -

Herb Chambers Cadillac of Lynnfield responded

Thank you, Patty, so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager

April 15, 2015

excellent experience i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in betwe More

by dac39
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Anagnos
Apr 15, 2015 -

Herb Chambers Cadillac of Lynnfield responded

Thank you for taking the time to share your experience with us. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager

March 09, 2015

Great Experience!!! Stephen Chiavelli was great to work with! He was very helpful, knowledge and friendly. We bought a 2012 SRX and have no regrets. When we are ready More

by Pennie2012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Chiavelli, Stephanie Killian, Michael Anagnos
Mar 10, 2015 -

Herb Chambers Cadillac of Lynnfield responded

Thank you for taking the time to share your encouraging words and kind recommendation. At Herb Chambers Cadillac of Lynnfield, we take great pride in surpassing any and all expectations you might have in your vehicle decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager

January 29, 2015

Great Service Experience I switched to this dealer a couple of years ago to service my 2008 SRX and have been very impressed. Michael Anagnos is always professional, friendly More

by cad2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Anagnos
Jan 29, 2015 -

Herb Chambers Cadillac of Lynnfield responded

We really appreciate you taking the time to leave feedback for our dealership. We know the importance of offering customer service that is second to none. A quality experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jim Klimas, General Manager

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