Herb Chambers Cadillac of Lynnfield
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Dealership to Purchase a Vehicle From I just Leased a Brand New 2016 Cadillac SRX from this Dealership and they are Fantastic. From Beginning to End the Experience was Great. Alan Vedope t I just Leased a Brand New 2016 Cadillac SRX from this Dealership and they are Fantastic. From Beginning to End the Experience was Great. Alan Vedope the Saleperson and Jon Chiavelli the Sales Manager made sure they answered all of my questions, and even insisted I go on a test drive, which I was glad I did. Jon made sure I understood everything. Alan went over the whole car with me the day I picked it up, and even invited me to come back for a refresher course. He called me a few days later to also check in on me, which was nice. More
INCREDIBLE Just leased a new ATS. I have to tell you these guys had me in a brand new ATS in less than 24 hrs. UNBELIEVABLE. This is my 2nd lease with them, so t Just leased a new ATS. I have to tell you these guys had me in a brand new ATS in less than 24 hrs. UNBELIEVABLE. This is my 2nd lease with them, so the process was easier for me. Sam Cusenza the salesman, made me feel as if I was talking with a lifelong friend. He really worked with me in making my decision. When I selected my vehicle, Frank took over and after a little work, gave me an offer I couldnt refuse. He said he wanted to keep me in the Cadillac family, and proved it with the numbers he presented me. The next day I met with Lorne the financial wizard, and he had everything done like he promised. The transfer took less than 1 half hour. Ted took me out to my new ATS and got my phone paired, contacts updated, Onstar ready,and even highlighted my manuals with VIP info that I may need. B4 I new it I was driving my new ATS home. These guys really work hard. They made me feel like royalty. They are by far the best dealership I have ever worked with. No pressure, No lies, and Sam even gave me a recipe for his moms italian family recipe. Very pleasant and super FAST experience. More
Service Experience I have taken my SRX4 in several times for maintenance. Michael Angnos has always been the one to help me. He continuously exceeds my expectations. He I have taken my SRX4 in several times for maintenance. Michael Angnos has always been the one to help me. He continuously exceeds my expectations. He does a wonderful job and does not miss a detail. Keep up the great work and customers will keep coming. Thank you Mike for all your help More
Unethical and Illegal I have never had such a poor sales experience. They put optional features for $1500 on my original financing submittal without my consent and withou I have never had such a poor sales experience. They put optional features for $1500 on my original financing submittal without my consent and without even showing me the option. The financing was approved with a "tire protection" warranty that was never selected or presented to me. When I pointed this out, it was evident that they just wanted me to go away and that they knew they used illegal tactics to bump up the price of the vehicle. I have spoken to multiple people in management, only to be told I should be satisfied that this "option" was refunded. No one gives any real explanation on why and how that this was originally placed on my bill. I have been in sales for over ten years and I don't know how these people sleep at night. This was WAY over the top in trying to take advantage of the average consumer. Stay away from Lynnfield, MA Herb Chambers Cadillac. I feel ill by the whole experience, before and after. More
Best Service & sales team in the business Michael, Paul and Ted are the best. They are upfront,honest and do what they say. Great Experience every time. Go out of the way to help you. Michael, Paul and Ted are the best. They are upfront,honest and do what they say. Great Experience every time. Go out of the way to help you. More
Excellent Service! I cannot say enough about the service at Herb Chambers Cadillac in Lynnfield. Michael Anagnos and his team do a tremendous job and treat you as thoug I cannot say enough about the service at Herb Chambers Cadillac in Lynnfield. Michael Anagnos and his team do a tremendous job and treat you as though you are their only customer. They are friendly and do a thorough job. Thank you Michael for your great work! I wouldn't take my car anywhere else! More
Professional and Pleasant I recently bought a 2013 ATS from another dealership; I called Herb Chambers Lynnfield relating to a recall item; not only did they complete the recal I recently bought a 2013 ATS from another dealership; I called Herb Chambers Lynnfield relating to a recall item; not only did they complete the recall item they checked a few concerns I had about the vehicle. Michael Anagnos was extremely knowledgeable about the ATS and answered my questions thoroughly. He was also very patient as I asked many questions relating to the vehicle and many were general questions not related to service issues. I found him to be a total professional who went above and beyond; getting back to me several times during the day with updates. I would definitely recommend this dealership. Also I wanted to mention that a company is only as good as their employees and Herb Chambers is fortunate to have an employee like Michael representing them. Patty B. More
excellent experience i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in betwe i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in between, smiles, courtesy, promptness. and the new building is kept so well! vehicles shine! and so does service. well done! More
Great Experience!!! Stephen Chiavelli was great to work with! He was very helpful, knowledge and friendly. We bought a 2012 SRX and have no regrets. When we are ready Stephen Chiavelli was great to work with! He was very helpful, knowledge and friendly. We bought a 2012 SRX and have no regrets. When we are ready to upgrade Ill certainly be looking for Stephen! He helped make our experience a very pleasant one! Would strongly recommend Cadillac of Lynnfield to anyone looking for a smooth transaction. More
Great Service Experience I switched to this dealer a couple of years ago to service my 2008 SRX and have been very impressed. Michael Anagnos is always professional, friendly I switched to this dealer a couple of years ago to service my 2008 SRX and have been very impressed. Michael Anagnos is always professional, friendly, and a pleasure to do business with. I have had to be there several times recently to get my car serviced, then replace a faulty part, and then replace a light. He turned what could have been a major inconvenience into a pleasant situation. And I appreciate the waiting area - comfortable, with Wifi so I can work, and coffee. Thank you! More


