Herb Chambers Cadillac of Lynnfield

Excellent Service! I cannot say enough about the service at Herb Chambers Cadillac in Lynnfield. Michael Anagnos and his team do a tremendous job and treat you as thoug I cannot say enough about the service at Herb Chambers Cadillac in Lynnfield. Michael Anagnos and his team do a tremendous job and treat you as though you are their only customer. They are friendly and do a thorough job. Thank you Michael for your great work! I wouldn't take my car anywhere else! More

Professional and Pleasant I recently bought a 2013 ATS from another dealership; I called Herb Chambers Lynnfield relating to a recall item; not only did they complete the recal I recently bought a 2013 ATS from another dealership; I called Herb Chambers Lynnfield relating to a recall item; not only did they complete the recall item they checked a few concerns I had about the vehicle. Michael Anagnos was extremely knowledgeable about the ATS and answered my questions thoroughly. He was also very patient as I asked many questions relating to the vehicle and many were general questions not related to service issues. I found him to be a total professional who went above and beyond; getting back to me several times during the day with updates. I would definitely recommend this dealership. Also I wanted to mention that a company is only as good as their employees and Herb Chambers is fortunate to have an employee like Michael representing them. Patty B. More

excellent experience i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in betwe i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in between, smiles, courtesy, promptness. and the new building is kept so well! vehicles shine! and so does service. well done! More

Great Experience!!! Stephen Chiavelli was great to work with! He was very helpful, knowledge and friendly. We bought a 2012 SRX and have no regrets. When we are ready Stephen Chiavelli was great to work with! He was very helpful, knowledge and friendly. We bought a 2012 SRX and have no regrets. When we are ready to upgrade Ill certainly be looking for Stephen! He helped make our experience a very pleasant one! Would strongly recommend Cadillac of Lynnfield to anyone looking for a smooth transaction. More

Great Service Experience I switched to this dealer a couple of years ago to service my 2008 SRX and have been very impressed. Michael Anagnos is always professional, friendly I switched to this dealer a couple of years ago to service my 2008 SRX and have been very impressed. Michael Anagnos is always professional, friendly, and a pleasure to do business with. I have had to be there several times recently to get my car serviced, then replace a faulty part, and then replace a light. He turned what could have been a major inconvenience into a pleasant situation. And I appreciate the waiting area - comfortable, with Wifi so I can work, and coffee. Thank you! More

A TRUE Cadillac experience! I loved my 2012 CTS and wanted a new 2014. I new exactly what I wanted.....and what I didn't want. I did not want pressure or constant phone calls fro I loved my 2012 CTS and wanted a new 2014. I new exactly what I wanted.....and what I didn't want. I did not want pressure or constant phone calls from sales people. I researched online and wanted only email discussions as I zeroed in on my target price (and trade). I was working with 5 dealerships and only Andrea was able to keep up with my requests and RESPECT that I did not want to get any calls. Beyond that, she got me to the exact number that I needed to make the deal work. No BS. Her almost immediate responses, every time set her apart from all of the others (and I made her work!). When I drove the 45 minutes from NH to see the car and complete the deal, she met me and seamlessly helped me transition to Ted for the wrap up. Ted continued to respect my time and got me through the paper quickly. Frank handled my nitpicking on the value of the tradein like a champ and got me across the finish line. Stephanie brought me through the financing and business details......even sending me off with a foolproof note reminding me of my final to do list. When I came back to pick up my new car, this same group made it as comfortable, quick, and thorough as I hoped it would be. Seriously, this was easy and expertly executed by this team! More

Great experience!!! I wanted to share my experience at Herb Chambers Cadillac in Lynnfield. I had been looking for a preowned SUV for quite some time. I told my Salespe I wanted to share my experience at Herb Chambers Cadillac in Lynnfield. I had been looking for a preowned SUV for quite some time. I told my Salesperson, Ted Bouchard, what I was looking for in a used SUV. Ted called me and told me he found me the perfect SUV. My entire experience from the test drive of the GMC Yukon to the purchase of my SUV was great! The entire Herb Chamber’s dealership staff was great! Frank, Jon, and Sal were awesome! Stephanie in financing was extremely helpful. My past experience buying a car had been less than pleasant. Ted Bouchard and the entire team at Cadillac in Lynnfield not only found the right car for me, but made the entire experience a pleasure. I would highly recommend my salesperson, Ted Bouchard, and the entire dealership team at Herb Chambers Cadillac if you are in the market to purchase a car or SUV. More

Dissapointed I am from New Hampshire and drove down to this Dealer because they had the the used Cadillac I was looking for. I bought the car brought it home to my I am from New Hampshire and drove down to this Dealer because they had the the used Cadillac I was looking for. I bought the car brought it home to my Local NH Cadillac dealer and found I needed a front plate bracket and I also needed an engine air filter and a cabin air filter. They did not do the 127 point check before I purchased this car. 869+*. More

Out of town emergency service We are from upstate New York and were at the HOUSE OF SEVEN GABLES as part of a wedding party. Went to start the car and would not start. Had the ca We are from upstate New York and were at the HOUSE OF SEVEN GABLES as part of a wedding party. Went to start the car and would not start. Had the car towed to Herb Chambers Cadillac at around 8:30 pm Friday night by Fleming Towing. Called Saturday about 8:30 am and Mike Anagnos already had the trouble identified and was on the track of a replacement part, not regularly stocked. Mike found the part and had the car up and running before the end of the day. The wedding was 5 pm Saturday so Mike had the car washed and cleaned and ready for our pick up on Sunday morning and we headed for home. We are deeply appreciative of the way beyond extra effort that Mike went to on our behalf and certainly recommend Herb Chambers and Mike Anagnos to all. More

1st time - 2014 CTS serviced at Herb Chambers Cadillac I was very satisified with the service I received at Herb Chambers Cadillac in Lynnfield. They were able to replace a tire that had been damaged by a I was very satisified with the service I received at Herb Chambers Cadillac in Lynnfield. They were able to replace a tire that had been damaged by a spike and while there they were able to update my vehicle by completing 3 recalls service items. Michael Anagnos kept me informed of how long the repairs we going to take and the vehicle was washed and interior vacummed when the vehicle was returned to me. Very professional operation that I would recommend to anyone owning a Cadillac. More