Herb Chambers Cadillac of Lynnfield

We always owned chevys until 2003 when we purchased a Cadillac from a dealership in Woburn. Scott was our GO TO man for service for all our Chevrolets including our suburban but the Cadillac was differe Cadillac from a dealership in Woburn. Scott was our GO TO man for service for all our Chevrolets including our suburban but the Cadillac was different. We were happy with the Woburn dealership but when we purchased our 2009 Caddy, used from another dealership other than a Cadillac dealer, we felt we were not being addressed properly until we brought it to Scott. He listened to us and saw to it that the warranty work was done. We have been dealing with Scott since 1989 and were happy when the Chevrolet Dealership brought Cadillac on board. We are now able to have both our vehicles serviced at the same place and know that Scott will see that the service will be done properly. More

I am totally satisfied with the service I received while in the process of purchasing my 2011 CTS. Stephanie was an absolute pleasure to work with, and Joe made the paperwork a breeze. I will definitely in the process of purchasing my 2011 CTS. Stephanie was an absolute pleasure to work with, and Joe made the paperwork a breeze. I will definitely go back when it's time to purchase another vehicle. More

I just purchased my second vehicle from Kevin and just like my first am 1000% satisfied. Kevin as an individual is just a "great guy" and simply can't do enough for you... Every single time I walk in t like my first am 1000% satisfied. Kevin as an individual is just a "great guy" and simply can't do enough for you... Every single time I walk in that dealership, (which believe it or not sometimes is to do nothing other then say hello) the same faces are always there and they are always friendly and accommodating. While I had my Hummer serviced only a few times and a quick stop in the body shop once I can tell you the service department is just as phenomenal... Herb Chambers has smashed my expectations of not only purchasing a vehicle, but actually establishing a positive and lasting connection to an automobile dealership that in this day in age is so hard to do... If you are in the market for so much as a pair of wiper blades, and enjoy the experience of being greeted with a smile before, during and after the sale from everyone you come in contact with you need to go introduce yourself to the staff at Herb Chambers Cadillac Chevrolet. I promise they will be glad you came by whether you are purchasing a vehicle or not... Great people, great value, just the best of the best... -rob torres Founder and Creative Director digital reaction total web solutions More

My wife has a 2005 Pontiac Grand Am that she haD purchased at the dealer ship on Labor Day of 2004. She brings it back for service do to one person SCOTT LYON. If it wasn't for his EXCELLENT servi purchased at the dealer ship on Labor Day of 2004. She brings it back for service do to one person SCOTT LYON. If it wasn't for his EXCELLENT service and timely work my wife would not come back to the dealer ship for service. SCOTT LYON always goes above and beyond to help and look out for the well being his customers. If anyone owns a GM product the best place to get the most incredible service is Herb Chambers Chevrolet of Danvers and ask for SCOTT LYON. More

It was 11 Jan. 2011 after a sever winter storm. I had been involved in a minor accident that left me with a flat tire and a damaged rim. I came to Herb Chambers close to closing time believing I would ha been involved in a minor accident that left me with a flat tire and a damaged rim. I came to Herb Chambers close to closing time believing I would have to leave my vehicle (as I had the spare tire on that was smaller than the rest of the wheels and I feared it would do damge to the drive train) I was surprised to hear Mr. Lyon say; "Mr. Daniels were going to fix it now and get you back on the road". Before I was told , By Scott, that he was going to have me rolling soon I had disrupted my families schedules and they were having to cancel after school activities in order to pick me up and help me finish my appointments for the day. Everybody was very happy to hear they could continue with thier schedules because I did not need anyone to come pick me up. Mr. Lyons' had a rim replaced, two tires balanced, and mounted at closing time with out a second thought. The team working on my vehicle got the work done without hurring through, just so they could go home. They even took the time to put my jack back where it belonged and scured all the tools I had used at the seen of the accident. I'm sure that nobody there realized that all they did effected my whole family. After being involve in an accident and having close to a disabled vehicle, I was thinking the worst having to go to a dealership (in general)for the repairs. It's hard to describe how pleasently suprised I was to have Mr. Lyon and the rest of the team committed to getting me back on the road that dreadful winter night. I want to thank Herb Chambers, Scott Lyon, and everbody whom worked on my vihicle that evening. Sincerely, Stephen Daniels More

 I recently looked at a vehicle from Herb Chambers Chevrolet Cadillac on 114 and want to take the time to write about the positive experience I had there. I was very fortunate to have Stephen Chiavell Chevrolet Cadillac on 114 and want to take the time to write about the positive experience I had there. I was very fortunate to have Stephen Chiavelli as the sales representative who assisted me. He was not only knowledgeable but demonstrated a genuine concern in finding the perfect car for me. I would wholeheartedly recommend Stephen and Herb Chambers Chevy Cadillac to my family and friends whenever they’re in the market for a new car. More

The day I walked into Herb Chambers of Danvers, it was not a very good day. My "junk box" was not worth the money needed to make it roadworthy. The manager from the service dept. suggested I talk to som not a very good day. My "junk box" was not worth the money needed to make it roadworthy. The manager from the service dept. suggested I talk to someone in sales just for the heck of it. (I did not at all feel that this was a typical "bait and switch" tactic; since this was the third opinion about my vehicle - I had just hoped the dealership was in the position to do better with my car. It was only logical for me to talk to someone about another vehicle since I depend on it for work.) Opening the showroom door, the first smiling face I saw was Stephanie Killian's (smart move to strategically seat her by the door as she's real easy on the eyes) and her warmth and genuinely caring attitude made me feel better even if I wasn't driving home with a vehicle. Because of her quick wit and "keepin' it real" style, we hit it off immediately. I'm not fond of used car salespeople, however, Stephanie has adjusted my thinking and changed the stereotype for me. Her repeated and persistent contact with me while going through the process, her willingness to run for coffee/hot chocolate, and her ability to hold her own in a mostly male-dominated environment only added much interest to what turned out to be a most unexpected blessing in the form of a previously owned `Saturn ION. Also, since my purchase I've looked at similar vehicles and find that the price was comparable. More

I was most impressed by Sue Burek after she reached out to me in response to an online query about Cadillac Escalade ESV's in my area. Several dealerships replied but she was the one I wanted to do busine to me in response to an online query about Cadillac Escalade ESV's in my area. Several dealerships replied but she was the one I wanted to do business with due to the fact that she was not at all pushy and was willing to listen. She also convinced me that Herb Chambers would not be beat when it came to price or service. Eventually she referred me to a young salesperson, Adam Tillinghast, who is very helpful, has a good attitude and is also not pushy. He has been willing to go the extra mile to make things right and continues to be a friend rather than just a salesperson despite being a stranger initially. Not everything has been perfect, though. Some items that were supposed to come with the vehicle were not passed on until I discovered the issue by reading the manual. Some requested phone calls have not come. The dealership does not yet know the Livery business and the specifics of Livery warranties and therefore I was on my own as I tried to make all the right choices. All-in-all a good experience. More

Eraldo- was a very detailed orientated salesman. With his knowledge of both the Cadillac CTS and his financial skills on loans I was able to make an educated decision to purchase my car from him. I highly re knowledge of both the Cadillac CTS and his financial skills on loans I was able to make an educated decision to purchase my car from him. I highly recommend The Herb Chambers Dealership located in Danvers Mass and Eraldo Sulaj as my salesman. Purchasing my car was no small task but with Eraldo product knowledge and skills I was able to buy a 2011 Cadillac CTS without any hesitations or regrets. More

Eraldo was a very informative professional salesman, He was knowledgable. We were able to make the decision to lease the CadillacSRX based on the answers he had to all of our questions. He patiently show was knowledgable. We were able to make the decision to lease the CadillacSRX based on the answers he had to all of our questions. He patiently showed us the workings of the automobile therefore we drove off feeling very comfortable and satisfied with our purchase. He has followed up with new information and paperwork. We would recommend Eraldo and the Herb Chambers dealership to anyone. More