Herb Chambers Cadillac of Lynnfield - Service Center

Best service department! Michael Anagnos is friendly and professional. Service accommodates with available times and quick service, explains work in detail, and have a very cl Michael Anagnos is friendly and professional. Service accommodates with available times and quick service, explains work in detail, and have a very clean building. Great experience every time! More

Always available with excellent service Issue with L/ F door with locking/unlocking 2 PM called dealer told to bring 2013 XTS right in 3 PM arrived at dealership 4:15 PM fixed washed delive Issue with L/ F door with locking/unlocking 2 PM called dealer told to bring 2013 XTS right in 3 PM arrived at dealership 4:15 PM fixed washed delivered to me-incredible service! More

Service Experience I have taken my SRX4 in several times for maintenance. Michael Angnos has always been the one to help me. He continuously exceeds my expectations. He I have taken my SRX4 in several times for maintenance. Michael Angnos has always been the one to help me. He continuously exceeds my expectations. He does a wonderful job and does not miss a detail. Keep up the great work and customers will keep coming. Thank you Mike for all your help More

Best Service & sales team in the business Michael, Paul and Ted are the best. They are upfront,honest and do what they say. Great Experience every time. Go out of the way to help you. Michael, Paul and Ted are the best. They are upfront,honest and do what they say. Great Experience every time. Go out of the way to help you. More

Excellent Service! I cannot say enough about the service at Herb Chambers Cadillac in Lynnfield. Michael Anagnos and his team do a tremendous job and treat you as thoug I cannot say enough about the service at Herb Chambers Cadillac in Lynnfield. Michael Anagnos and his team do a tremendous job and treat you as though you are their only customer. They are friendly and do a thorough job. Thank you Michael for your great work! I wouldn't take my car anywhere else! More

Professional and Pleasant I recently bought a 2013 ATS from another dealership; I called Herb Chambers Lynnfield relating to a recall item; not only did they complete the recal I recently bought a 2013 ATS from another dealership; I called Herb Chambers Lynnfield relating to a recall item; not only did they complete the recall item they checked a few concerns I had about the vehicle. Michael Anagnos was extremely knowledgeable about the ATS and answered my questions thoroughly. He was also very patient as I asked many questions relating to the vehicle and many were general questions not related to service issues. I found him to be a total professional who went above and beyond; getting back to me several times during the day with updates. I would definitely recommend this dealership. Also I wanted to mention that a company is only as good as their employees and Herb Chambers is fortunate to have an employee like Michael representing them. Patty B. More

excellent experience i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in betwe i am extremely pleased with this dealership. everyone that i have dealt with, from Michael Anagnos to ted bouchard and the rest of the staff in between, smiles, courtesy, promptness. and the new building is kept so well! vehicles shine! and so does service. well done! More

Great Service Experience I switched to this dealer a couple of years ago to service my 2008 SRX and have been very impressed. Michael Anagnos is always professional, friendly I switched to this dealer a couple of years ago to service my 2008 SRX and have been very impressed. Michael Anagnos is always professional, friendly, and a pleasure to do business with. I have had to be there several times recently to get my car serviced, then replace a faulty part, and then replace a light. He turned what could have been a major inconvenience into a pleasant situation. And I appreciate the waiting area - comfortable, with Wifi so I can work, and coffee. Thank you! More

Out of town emergency service We are from upstate New York and were at the HOUSE OF SEVEN GABLES as part of a wedding party. Went to start the car and would not start. Had the ca We are from upstate New York and were at the HOUSE OF SEVEN GABLES as part of a wedding party. Went to start the car and would not start. Had the car towed to Herb Chambers Cadillac at around 8:30 pm Friday night by Fleming Towing. Called Saturday about 8:30 am and Mike Anagnos already had the trouble identified and was on the track of a replacement part, not regularly stocked. Mike found the part and had the car up and running before the end of the day. The wedding was 5 pm Saturday so Mike had the car washed and cleaned and ready for our pick up on Sunday morning and we headed for home. We are deeply appreciative of the way beyond extra effort that Mike went to on our behalf and certainly recommend Herb Chambers and Mike Anagnos to all. More

1st time - 2014 CTS serviced at Herb Chambers Cadillac I was very satisified with the service I received at Herb Chambers Cadillac in Lynnfield. They were able to replace a tire that had been damaged by a I was very satisified with the service I received at Herb Chambers Cadillac in Lynnfield. They were able to replace a tire that had been damaged by a spike and while there they were able to update my vehicle by completing 3 recalls service items. Michael Anagnos kept me informed of how long the repairs we going to take and the vehicle was washed and interior vacummed when the vehicle was returned to me. Very professional operation that I would recommend to anyone owning a Cadillac. More