Herb Chambers Chevrolet of Danvers

Mike was great to work with. He and his team figured out the problem with my SUV quickly and Mike was able to break it down so my wife and I could understand what needed to be done. I really appreciate his the problem with my SUV quickly and Mike was able to break it down so my wife and I could understand what needed to be done. I really appreciate his thoroughness and ability to react quickly so that we could fix the problem. More

I went into the dealership for recall service repair. Scott Lyon was an excellent service advisor. He is exactly what I look for in GOOD customer service. Upon walking into the service bay, Scott immedi Scott Lyon was an excellent service advisor. He is exactly what I look for in GOOD customer service. Upon walking into the service bay, Scott immediately helped me with fast, friendly directions to completing my recall repair. More

We own a 1998 GMC suburban that has 386,000 miles. (My husband has a 4 hour commute and we have raised 3 children, college athletes now, who have travelled in this car for 12 years to attend regional and husband has a 4 hour commute and we have raised 3 children, college athletes now, who have travelled in this car for 12 years to attend regional and national games and tournaments). The ONLY reason this car is still in active and safe use is because of the competence and exceptional service from Scott Lyon and his team at Herb Chambers, Danvers, MA. Scott is an outstanding person to represent the Chevrolet Buick Pontiac line of Herb Chambers. We have worked closely with him over the past 12 years, as we have fixed or replaced major parts of the car, except the engine. They do an OUTSTANDING job for us. Please contact us if you need further information. More

Mike Aganos is very efficient each time I come in for my cars. He is always very helpful and fixes the issue very efficiently. My first encoounter with your company was with him. I came in with my 2000 Par cars. He is always very helpful and fixes the issue very efficiently. My first encoounter with your company was with him. I came in with my 2000 Park Ave for service and after repairing it I told him I might be looking to get a newer car down the road and he was able to introduce me to the sales department which I later found two new cars and traded in my Park and Grand Prix GT and, hence, left with a new Impala and Tahoe LTZ. Since having him service our cars very efficiently I have become the biggest cheerleader for Herb Chambers. Without meeting him on my original first visit I would not have bought two new cars and have converted from other dealers. This certainly has been a wonderful experience for us in the car industry. Thank you..... More

I have had my car serviced at the Chevy dealership in Danvers for years and I have always had excellent service due in part to the Service Manager Scott Lyon. He is extremely courteous and always goes o Danvers for years and I have always had excellent service due in part to the Service Manager Scott Lyon. He is extremely courteous and always goes out of his way to ensure the experience is top notch. The quality of work at Herb Chambers Chevrolet is always fantastic, and in the rare event a problem reoccurs, it is dealt with promptly. I have tried having service done at other garages for a lower price, but problems, poor quality and lack of trust always sends me back to Herb Chambers Chevrolet. For the quality of work done, and the level of service, the price is fantastic. More

Last month my transmission went in my car. I got estimates from two local transmission places figuring they would be the most knowledgeable and affordable, boy was I wrong. I was terrified at the pr estimates from two local transmission places figuring they would be the most knowledgeable and affordable, boy was I wrong. I was terrified at the prospect of bringing my vehicle to a dealership, where I assumed it would cost at least twice as much, again I was completley wrong. I brought my vehicle to Herb Chambers and was really put to ease. Instead of just assuming that my "Transmission was Junk" and charging me thousands of dollars to install a new one like the other guys were so fast to do, Mr Pollock in their service department actually seemed to care about figuring out what the actual problem was and trying to help me out, not just bilk me for my money and get me out the door. After some investigating on his part, he told me that it was actually just a minor problem that could be fixed for about a tenth of what the so called transmission experts at Aamco and the other place (who's name I can't remember) wanted to charge me. I was blown away by Walter's knowledge and actual sense of caring, something which is hard to find these days. Even though I live about an hour and a half away from Danvers, there is no doubt that I will be back to Herb Chambers, and Mr. Pollock any time I need anything done to any of my family's vehicles. I couldn't be more pleased!! More

Over the years, Scott has always provided great and timely service for us. He has been helpful in researching different alternatives and helping to find the best value for our price range. Scott has timely service for us. He has been helpful in researching different alternatives and helping to find the best value for our price range. Scott has provided us a solid history of friendship with this dealership ~ first Barron Chevrolet and now Herb Chambers Chevrolet. Great job, Scott! More

Ryan was very informative and knowledgeble about the issues of the vehicle and helpful in getting the repairs done quickly. I appreciate his attention he provided me throughout the process. I appreciat issues of the vehicle and helpful in getting the repairs done quickly. I appreciate his attention he provided me throughout the process. I appreciate his efforts in making my process easy. Thank-you Ryan More

I was skeptical about bringing my vehicle into the dealership to be repaired. I have always been told the dealers are very expensive and recomend repairs that are not needed. Walter Pollock was very p dealership to be repaired. I have always been told the dealers are very expensive and recomend repairs that are not needed. Walter Pollock was very patient with me and explained everyting in detail. He was very professional and put my fears to rest. I picked up my vehicle the next day and I was very satisfied. I will never go anywhere else. Thank you. More

I am new to Herb Chambers; this was my second visit since the buick dealer in Malden closed. I am very pleased to say that I think the people at Herb Chambers in Danvers go above and beyond. They are ver the buick dealer in Malden closed. I am very pleased to say that I think the people at Herb Chambers in Danvers go above and beyond. They are very helpful; they do not push a service that you really don't need and make you feel very welcomed. When I heard that Jack left I was a little concerned that I might not receive the excellent service that I received during my first visit. I worried for no reason; Mike was great. He explained what they could do, what they would repair and what they would check again not telling me that I need something when I don't. I look forward to continuing my relationship with Herb Chambers in Danvers and highly recommend them. More