Herb Chambers Chevrolet of Danvers

I purchased my vehicle from this dealership two years back and had an extremely pleasant experience with teh process. Since that time I have been bringing my vehicle back for regular maintenance. I als back and had an extremely pleasant experience with teh process. Since that time I have been bringing my vehicle back for regular maintenance. I also used the Service Department prior to my new vehicle purchase as I have been a Chevy owner for over ten years. Each time I have visited teh Service Department Scott Lyons and his crew have always been prompt, courteous and willing to do whatever it takes to ensure that I am happy with the result. I have never had to return my vehicle for any reason as all problems and concerns are addressed in a timely manner on the first visit. The shuttle service to work is convenient and again the staff is more than happy to assist. I would recommend this dealership to anyone looking to by a new car or anyone taht is looking for a trustworthy and dependable service provider. More

I had a problem with my brakes. Mr Pollock was very proffesional. He made sure My problem was taken care of quickly. It was a pleasure dealing with him. I was very satisfied with the service I was prov proffesional. He made sure My problem was taken care of quickly. It was a pleasure dealing with him. I was very satisfied with the service I was provided. I will always bring my vehicle back there when I have a problem! More

If you want your car fixed properly and on time go see Mike Anagnos. He treated me with such respect and made sure I got exactly what I needed for my car, and an added bonus he has a great personality. Af Mike Anagnos. He treated me with such respect and made sure I got exactly what I needed for my car, and an added bonus he has a great personality. After my one encounter with Mike, I am only going to have my car serviced at Herb Chambers. I would highly recommend Mike to my family and friends! More

Michael was a pleasure to work with in service. He is honest and direct. He answered all of my questions and offered further recommendations. He spent extra time making sure I was clear on all the servic honest and direct. He answered all of my questions and offered further recommendations. He spent extra time making sure I was clear on all the service done to my car. I appreciate his dedication to making sure my car was truly fixed. You don't find that in many places. Thanks Michael and I will see you next time my car is being serviced. More

Michael Anagnos is the most honest, reasonable and realistic Service employee I have dealt with. I assumed I would be at the dealership all day with my service appointment. But, Michael explained all realistic Service employee I have dealt with. I assumed I would be at the dealership all day with my service appointment. But, Michael explained all procedures clearly and concisely. He kept me up to date as the repairs/service were taking place. Most importantly, I was only there a short time rather than a whole day! I will be requesting to work with Michael each time I return to Herb Chambers. Thanks for everything Mike! More

It was nice to go to a dealership & be treated respectfully and not feel like I was being ripped off. Michael explained the problems with my car simply & honestly and I didn't feel like I was bein respectfully and not feel like I was being ripped off. Michael explained the problems with my car simply & honestly and I didn't feel like I was being sold repairs I didn't need. He kept me informed about my cars status and he wasn't bothered when I asked questions. As a woman customer you rarely get that treatment with any car service.    I will ask for Michael next time I need anything done on my car. He was a pleasure to work with. More

I recently brought my Hummer in for routine maintenance, which I have to admit is usually one of my least favorite things to do. I usually find the people working in these shops to be impersonal and only ab which I have to admit is usually one of my least favorite things to do. I usually find the people working in these shops to be impersonal and only about getting people in and out as soon as they can. I had the pleasure of working with Mike Anagnos and unlike my previous experiences, he made me feel comfortable, was very friendly and explained everything to me in plain english rather than service center jargon. If I had the ability to choose, I would choose Mike everytime and will be sure to recommend him and Herb Chambers of Danvers to all my friends and family. More

The reason I gave such a high rating is due to the customer service that I receive from Scott Lyon in the service department. I have been having my cars serviced through him for over 20 years. I know customer service that I receive from Scott Lyon in the service department. I have been having my cars serviced through him for over 20 years. I know when I hand over my keys to him that I am going to get the best service available. More

Scott Lyon was very helpful in our moment of need. Since, he has been working at the dealership for many years, we only see Scott since he will get the job done. I know the job will get done properly in Scot he has been working at the dealership for many years, we only see Scott since he will get the job done. I know the job will get done properly in Scott's hands. He is very kind to all customers at all times. More

The service that I receive at Herb Chambers is outstanding, due to the wonderful customoer service of Scott Lyon. He always makes the customer feel as though they are number one. He is extremely p outstanding, due to the wonderful customoer service of Scott Lyon. He always makes the customer feel as though they are number one. He is extremely professional in his manner. The service he provides is outstanding and should be commended. More