Herb Chambers Chevrolet of Danvers

Brought my car in for service. Michael Anagnos worked with me to explain what I needed done. He is very knowledgeable and provided great customer service. The work was done right and in a timely manner. with me to explain what I needed done. He is very knowledgeable and provided great customer service. The work was done right and in a timely manner. I was very happy with the work done and would recommend Herb Chambers to any of my friends. More

Let me just tell you of how I will never bring my vehicles, whether GM or not, anywhere else but the dealership that has Michael Anagnos either as a Service Advisor or as their Service Manager. I hav vehicles, whether GM or not, anywhere else but the dealership that has Michael Anagnos either as a Service Advisor or as their Service Manager. I have followed Mike from when I first met him at a previous delaership, and his service, the way he treats his co-workers and customers is second to none. Herb Chambers is lucky to have him and should do everything to make sure he continues to do what he does so well, becuase that way it will be a willing combination for company and employee. He is the type of person that if he was in my line of business I would be knocking on the door everyday to pull him into my company. He makes sure that as a customer you understand everything that needs to and should be done to your vehicle, without the pushy, well just pay it cause your vehicle is broken attitude you get from other service advisors. You are never left hanging on what is going on when you are dealing with Mike. It was even better when I found that he went to Herb Chambers because they are known for great service already and adding him to the mix has just upped their reputation for caring for thier customers. I have bought a couple of cars from Herb Chambers and will continue to do so due to their outstanding business model and customer attention, but when it comes to service I cannot deny going with the only person I trust my family's saftey to when it comes to cars and I am extremly lucky that I have my favortie dealership company and service person in one. I would say that Mike has sort of a "service Following" whenever I have to have service there are always people looking for him to speak to him, people that have followed him from past dealerships, and new customers that are talking about the way they were taking care of and will tell their friends or they are the friend that was told to go see Mike, no matter what Make and Model they drive. It is very rare in this day and age to have a dealership as your home or everyday mechanic, and believe it is becuase of him. Do not let me forget that the Mechanics that Mike has for a support staff are great as well - car ready when it is promised, clean when given back, details of what they did (even if Mike already went through it with you), they are just the icing on the cake. I would soley recommend any service department that has Michael Anagnos at teh helm or close to it, no matter the sales end of the dealership. I coudl go on and on and give examples of why my mind is made up that this is the only way to go for auto repairs, but I invite you to see for yourself, that way you could even try to see if you could catch to see if was not telling the truth, I would bet you that the service you get being a first time customer or a long time customer, you will be blown away with how well you are treated! If you want straight talk, no run around, actual repair results, and confidence in repairs I would head to Herb Chambers Buick, Chevy, and GMC in Danvers More

Well I have only good thing to say about my experience with Herb Chambers dealership and the people who work there. I went to the dealer to take a look at the new Camaro and get some information about the with Herb Chambers dealership and the people who work there. I went to the dealer to take a look at the new Camaro and get some information about the vehicle. Well that same day I had a test drive, and so many good offers it was just hard to say no. Starting with the Sales consultant Corey Stewart, he was just great in every sence, he understud my situation and found some great options that I just couldn't say no. The sales manager was great too, he helped in great ways. That same day I went just to find some information about the car of my dreams, the 2010 Camaro, I left the dealer just a few hours later being a proud owner of a 2010 Cevy Camaro!!! More

Kevin Fitzpatrick, our Sales Representative, introduced my husband and me to Alexandra Robinson when we purchased our 2010 Chevy Avalanche. Alexandra is unique among the Finance Managers with whom I've wo my husband and me to Alexandra Robinson when we purchased our 2010 Chevy Avalanche. Alexandra is unique among the Finance Managers with whom I've worked in the past. She is EXTREMELY professional and knowledgeable but is so lovely and personable that we felt immediately at ease. She explained our options to us, took the time to really listen to our needs, found us a GREAT financing rate, and made sure that we had all of the information that we needed to make a good financial decision. Our transaction was quick and hassle-free. We are VERY happy with our new vehicle, and we have NO buyer's remorse thank to Alexandra. More

My experience with Kevin and this dealership was suburb to say the least. My sale was dealt with the utmost importance, professionalism and courtesy. I would recommend this dealership to anyone I know lo to say the least. My sale was dealt with the utmost importance, professionalism and courtesy. I would recommend this dealership to anyone I know looking to purchase a new and/or pre-owned vehicle. More

I must say my recent visit to the Herb Chambers Chevy Cadillac Dealership was absolutely superb. I dealt with the most professional Sales person, Corey Stewart. He listened to my every need. I did not pl Cadillac Dealership was absolutely superb. I dealt with the most professional Sales person, Corey Stewart. He listened to my every need. I did not plan on buying the evening I went in but my experience was so relaxing and I felt no pressure whatsoever. I ended up purchasing an Equinox due to the fact of the up beat and honesty of Mr. Stewart. I will tell you, we have already recommended quite a few family members and friends to Mr. Stewart and will continue to do so. The delivery of our vehicle was just as pleasaant and we never felt rushed at any time with Mr. Stewart. He Made it known to us that we can call him at any time with any questions or concerns we may have in the future with our new Equinox. We give Corey all A's and will continue to do so. More

the sales dept. was great. friendly and efficient. the service dept. is questionable. i had them put in a automatic car starter, and it took them over 2 weeks to fix everything. they ordered the wrong service dept. is questionable. i had them put in a automatic car starter, and it took them over 2 weeks to fix everything. they ordered the wrong one, then they forgot that it needs a code to activate, then grease on my visor. why? would my visor have grease. if i did not put in the starter, my experience was practically perfect. More

I recently purchased a vehicle from Herb Chambers Chevrolet in Danvers Massachusetts and want to take the time to write about the positive experience I had there. I was very fortunate to have Kevin F Chevrolet in Danvers Massachusetts and want to take the time to write about the positive experience I had there. I was very fortunate to have Kevin Fitzpatrick as the sales representative who assisted me. He was not only knowledgeable but demonstrated a genuine concern in finding the perfect car for me. I have wholeheartedly recommended Kevin to my family and friends as the person to see whenever they are in the market for a new car. More

The best atmosphere of any dealership I have ever been in to. Whether I was buying or with someone. The staff was extremely courteous as well as knowledgeable. On top of that, there was literally NO pressure to. Whether I was buying or with someone. The staff was extremely courteous as well as knowledgeable. On top of that, there was literally NO pressure. Having that type of staff really eased the purchasing portion, and made me feel far more comfortable with what I was buying. There was no, "Oh well we have this vehicle", or "this vehicle has some of the options you want, let's look at this one." It was all what I wanted, nothing more or less. That's the way a dealership should be, and I'm glad I found one that is. The sales people are non-aggressive, you can window shop all you want without being interrupted, and when it's time to talk to them, they're more than glad to go over everything with you. Finance was a breeze as well, from top to bottom. I wasn't hassled on any portion of my purchase, as far as interest rate, overall payment or most importantly the final options to choose. Like I mentioned before, everything was what I wanted. That's not to say they didn't go over anything with me, because anything I had a question on they covered in full. I can't stress how perfect of a purchase that was for me, being a young first time buyer, I feel like I received the best care a dealership could offer. My hat is off to the employees of Herb Chambers Chevrolet, and the entire business as well. More

How often can you say that your dealership is an extension of your own family? Herb Chambers Chevrolet-Danvers has been so for over 5 years. I have just purchased my SECOND vehicle from them. Kev extension of your own family? Herb Chambers Chevrolet-Danvers has been so for over 5 years. I have just purchased my SECOND vehicle from them. Kevin Fitzpatrick, Sales Consultant, delivers nothing short of ourstanding customer care. He is so personalble, professional, and patient!! People equate purchasing a car with going to the dentist for painful shots of novocain and endless drilling. I can only assure you that Kevin will ease the purchasing process and make the whole experience very manageable. I have had absolutely the very best experience with Herb Chambers Chevrolet over the past 5 years, from purchasing vehicles twice, to utilizing their Service Department 100% of the time, and relying on their onsite Collision Center. This dealership delivers the total vehicle experience, setting the highest industry standards for customer care and quality, in my opinion. I have never hesitated to recommend Herb Chambers Chevrolet, and have no doubt that I will continue to do so for a very long time. They are an extension of my own family, in every way. I couldn't be more thankful. More