Herb Chambers Collision Center of Danvers - Service Center

I purchased my vehicle from this dealership two years back and had an extremely pleasant experience with teh process. Since that time I have been bringing my vehicle back for regular maintenance. I als back and had an extremely pleasant experience with teh process. Since that time I have been bringing my vehicle back for regular maintenance. I also used the Service Department prior to my new vehicle purchase as I have been a Chevy owner for over ten years. Each time I have visited teh Service Department Scott Lyons and his crew have always been prompt, courteous and willing to do whatever it takes to ensure that I am happy with the result. I have never had to return my vehicle for any reason as all problems and concerns are addressed in a timely manner on the first visit. The shuttle service to work is convenient and again the staff is more than happy to assist. I would recommend this dealership to anyone looking to by a new car or anyone taht is looking for a trustworthy and dependable service provider. More

I love working with Scott Lyon. He is the epotomy of customer service and the ONLY reason i keep coming back to this location even though i live 15 miles away. Scott's the best in the business. HE alw customer service and the ONLY reason i keep coming back to this location even though i live 15 miles away. Scott's the best in the business. HE always works with my schedule and takes the time to understand my needs. I TRUST THIS GUY. These guys give him a raise!!!!! More

Michael Anagnos is a pleasure to work with. He takes the time to explain any work needed and one never feels he's trying to get you to do any unnecessary repairs. His customer service is exemplary and he's time to explain any work needed and one never feels he's trying to get you to do any unnecessary repairs. His customer service is exemplary and he's an asset to the dealership. I won't deal with anyone other than Mike! More

I recently brought my Hummer in for routine maintenance, which I have to admit is usually one of my least favorite things to do. I usually find the people working in these shops to be impersonal and only ab which I have to admit is usually one of my least favorite things to do. I usually find the people working in these shops to be impersonal and only about getting people in and out as soon as they can. I had the pleasure of working with Mike Anagnos and unlike my previous experiences, he made me feel comfortable, was very friendly and explained everything to me in plain english rather than service center jargon. If I had the ability to choose, I would choose Mike everytime and will be sure to recommend him and Herb Chambers of Danvers to all my friends and family. More

The reason I gave such a high rating is due to the customer service that I receive from Scott Lyon in the service department. I have been having my cars serviced through him for over 20 years. I know customer service that I receive from Scott Lyon in the service department. I have been having my cars serviced through him for over 20 years. I know when I hand over my keys to him that I am going to get the best service available. More

Mike was great, he knew i had a deadline and made sure my truck was done on time. I had some tire issues and rotated and balanced my tires twice just to make sure i had a smooth ride. He was informative, h truck was done on time. I had some tire issues and rotated and balanced my tires twice just to make sure i had a smooth ride. He was informative, he listend and and inspected my truck with me to make sure he was 100 percenton on what needed to be fixed. My truck is now running like it wasbrand new again More

The service department is always very busy and all the employees seem to work very hard. My Service Adviser Scott Lyon is very knowledgeable and always professional. He takes the time to really listen employees seem to work very hard. My Service Adviser Scott Lyon is very knowledgeable and always professional. He takes the time to really listen to me and ensures that my car is well cared for by the service team. Scott has always gone above and beyond to make sure my car is serviced in a timely manner so that I am not inconvenienced. More

Scott Lyon was very helpful in our moment of need. Since, he has been working at the dealership for many years, we only see Scott since he will get the job done. I know the job will get done properly in Scot he has been working at the dealership for many years, we only see Scott since he will get the job done. I know the job will get done properly in Scott's hands. He is very kind to all customers at all times. More

I have been dealing with Herb Chambers Chevrolet Buick and Pontiac for a number of years. I would recommend this dealership to everyone because their service department is great. I have been and will keep and Pontiac for a number of years. I would recommend this dealership to everyone because their service department is great. I have been and will keep using Herb Chambers service department for both of my vehicles. I would not go to any other repair buisness to get my vehicles repaired. More

I had the great pleasure of having Scott Lyon take care of me. Scott helped me through the process of repairing my vehicle and I felt completely comfortable dealing with him. He also made it possible for of me. Scott helped me through the process of repairing my vehicle and I felt completely comfortable dealing with him. He also made it possible for me to get back and forth to the dealership. Thanks Scott for all of your help! More