Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

We were very impressed with Edison's customer service skills. He was very friendly and knowledgable about the kind of car I was looking for, and answered all of our questions. We ended up buying a car f skills. He was very friendly and knowledgable about the kind of car I was looking for, and answered all of our questions. We ended up buying a car from him and are very content with the choice we made and the vehicle we purchased. I highly recommend him to anyone who's looking to buy a car. Thanks Edison for helping us. Sara Danvers, MA More

The outstanding customer service I received from working with Edison was the reason for rating this dealership. He went above what was expected. He worked on his day off, went to another dealership to pick with Edison was the reason for rating this dealership. He went above what was expected. He worked on his day off, went to another dealership to pick up my SUV, came to my work so I could view the vehicle and even dropped off my application to my credit union. He was friendly and professional. My family has all bought cars from him and trust working with him. He made the whole transaction a piece of cake. He has a A+ in my book! More

I drive a Sprinter van that has been converted to a mini I drive a Sprinter van that has been converted to a mini motor-home. That is important because it is my home away from home. When it fails I not on I drive a Sprinter van that has been converted to a mini motor-home. That is important because it is my home away from home. When it fails I not only lose my transportation but also a place to live. I presented myself at 7:30 am with my vehicle that had shut down unexpectedly the following day -Sunday. The service manager himself came to my van and listened to the story of the failure and asked questions to be sure he had all the facts. After typing up the work order he advised that he would try to have my van in the hands of the mechanic within the hour even though I did not have an appointment. This was done and in no time I was told the van had bad fuel injectors and would have to be ordered from Detroit. This could take 3 days or so to get them in and installed. I shared with him we were living in the van and the 3 day estimate would really create trouble for us. He made some calls and said he would have the parts overnighted, which they were. By 2:30pm the following day we were on our way headed to Canada. Not only did this dealership and especially this person, Bill Roust meet my expectation they far exceeded it. All of this work was covered by warranty, I paid nothing. More

I went to Herb Chambers for an oil change/service on my Challenger. I had enrolled in the free oil change program,so it was free. I got in right away, waited about 45 min. They washed and vacuumed my car, Challenger. I had enrolled in the free oil change program,so it was free. I got in right away, waited about 45 min. They washed and vacuumed my car, which I think is great!! I would recommend them. More

Wow what fabulous service I received from this service department today. All the employees were just so polite and amazing to deal with. I will continue to take my car there for all it's service needs. department today. All the employees were just so polite and amazing to deal with. I will continue to take my car there for all it's service needs. I can't say enought about how great they were. Thank you for making this such a great experience for me! More

Leased a vehicle from Herb Chambers and was very satisfied with the friendliness and experience of the dealerships staff. I have also had service from the same dealearship and found my service was q satisfied with the friendliness and experience of the dealerships staff. I have also had service from the same dealearship and found my service was quick and reasonable. I would recommend this dealership to all my family and friends. More

Bob was a very knowlegable person about the car I bought. He was very helpful in instucting me about the new features in the car. I would recommend this dealership because of the people wotking there. All t He was very helpful in instucting me about the new features in the car. I would recommend this dealership because of the people wotking there. All the various departments in the dealership were shown to me. More

I know for a fact that if I were to buy another suv Mark cunningham would be my sales person. Every question I asked he had the answer also he explained in detail everything about the SUV that I purchased.I cunningham would be my sales person. Every question I asked he had the answer also he explained in detail everything about the SUV that I purchased.I wasn't pushed to buy the SUV he explained with no bull. He was honest with the whole deal and I like an honest person More

i think the employees were extremely nice and professional. They went over everything with us and considered our needs. The only thing I am not a fan off is they do not tell you the interest rate professional. They went over everything with us and considered our needs. The only thing I am not a fan off is they do not tell you the interest rate before you agree to the car. I wish I knew what the interest was before hand because my husband and I have amazing credit and feel we should have gotten a better rate. Other than that everyone was excellent there. More

This was my first time at Herb Chambers and it was a great experience. The staff were very helpful, knowledgable, and friendly. All of the staff members i worked with was awesome - 1st class customer great experience. The staff were very helpful, knowledgable, and friendly. All of the staff members i worked with was awesome - 1st class customer service I would recommend this location to anyone who is looking to purchase! More