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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

Danvers, MA

4.5
142 Reviews

142 Reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

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September 15, 2010

Bill Roust is the service manager and he was very friendly and personable. He explained what services I needed and why. He took the time to show me what the issue was. I am impressed enough by his More

by msibella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Roust
September 10, 2010

I called and spoke with Randy explaining that I had brake noise that worried me he told me to come right in. The service was great, Randy was terrific to deal with, very helpful a true asset to your service More

by *************
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gardella
September 09, 2010

attention to detail; complimentary shuttle service; car wash................................................................................................................................................. More

by ..........
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gardella
September 09, 2010

I had an appointment to replace 3 recall items. I was in I had an appointment to replace 3 recall items. I was in and out in 1 1/2 hours...just like they told me. Everyone was very friendly and helpful. More

by Ann Fitzpatrick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gardella
September 08, 2010

Arrived by nine, was out by ten. Lovely waiting room, friendly staff, Bill especially, offered coffee, did a great job cleaning inside and out. I have purchased four Dodge Caravans from this dealership, More

by maryrowley903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Roust
August 21, 2010

Came in for an experss oil change without an appointment and was taken in right away. I was given an approximate time and when I was told I needed an air filter in addition to the standard oil change I was More

by corwin8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Roust
August 19, 2010

I drive a Sprinter van that has been converted to a mini I drive a Sprinter van that has been converted to a mini motor-home. That is important because it is my home away from home. When it fails I not on More

by wecresawns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Roust
August 19, 2010

I went to Herb Chambers for an oil change/service on my Challenger. I had enrolled in the free oil change program,so it was free. I got in right away, waited about 45 min. They washed and vacuumed my car, More

by Challenger/RT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Roust
August 18, 2010

Wow what fabulous service I received from this service department today. All the employees were just so polite and amazing to deal with. I will continue to take my car there for all it's service needs. More

by u2daisyblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, Nancy, John Quillo (Sales) William Roust, ALL EMPLOYEES
March 23, 2010

I bought my Commander 2.5 yrs ago from this dealership. Since I have been coming to Danvers Herb Chambers for service ever since my purchase, I have to say there has never been a bad experience or any disa More

by magnum66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE WILSON
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