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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

Danvers, MA

4.5
138 Reviews

138 Reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers - Service Center

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March 13, 2024

I had an 8:30 appointment,they took me in an hour early and had my vehicle done by 9:00. I have never had service this quick before. Excellent service! More

by jbdhunter10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor R
Mar 13, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to know that you had a quick and efficient service experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We always aim for customer satisfaction. Thanks for the great review!

March 07, 2024

Excellent service, as usual. I have two Jeeps in the driveway, and they never disappoint me when I bring them in for service. More

by Dan McMullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Irving
Mar 08, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Dan! We're glad to know that you've consistently received excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thanks for trusting us with your two Jeeps!

March 03, 2024

Connor was awesome and took great care of me again as he has for the last 4 years. Kyle and him are the greatest! More

by Stanlemi93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Mar 04, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

It's great to know that Connor and Kyle have been consistently providing you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your loyalty over the last 4 years!

January 30, 2024

I had my Jeep Compass serviced at the dealership last week. Easy to set up the appointment, courteous people at drop off, and Matthew was very good about getting in touch with me when the work was comple More

by georgek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 31, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi George! We're glad to know that your Jeep Compass service experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers was smooth and efficient. Thanks for the shout-out to Matthew!

January 18, 2024

Chris at the service express lane was extremely friendly and accepted my coupon! I would definitely recommend this dealership for both the purchase and service. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher @ Service
Jan 19, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Leo! It's great to know that Chris provided you with such a positive experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your recommendation and look forward to assisting you again in the future!

January 09, 2024

Excellent service always very attentive and quick to remedy the problem once it is discovered More

by Ehook5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Chretien
Jan 10, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers Team

January 02, 2024

I was off to a rocky start when I called the service department multiple times to bring my car in when I had a flat and the phone just kept ringing without anyone picking it up. This would have been a More

by marybeth.caputo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew was very helpful!
Jan 02, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Marybeth, we're sorry to learn about the initial difficulties you faced reaching our service department. However, it's great to know that Matthew and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers were able to assist efficiently once you arrived. Thanks for your patience and understanding!

December 27, 2023

Excellent customer service only problem it took too long for an oil change. Thank you More

by Lin629
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 02, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Lin! Thank you for bringing this to our attention, and we appreciate your kind words about our customer service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We apologize for any inconvenience caused by the extended wait time for your oil change. Your feedback is invaluable, and we will use it to improve our processes and ensure a more efficient experience in the future.

Jan 03, 2024 -

Lin629 responded

Thank you for responding. I understand things happen and I was ok with it. I want to compliment Kyle Irving who I was working with. He kept me informed all the time. He's an asset to your Service Dept.

December 17, 2023

As always, Connor took care of me; great guy; great employee.; great attitude. He always goes out of his way to accommodate. More

by Jpierga47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Dec 18, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi J Pierga! We're so glad to know that Connor consistently provides you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thanks for sharing your experience and we look forward to assisting you again in the future!

December 08, 2023

Connor was a pleasure to work with. Once again he was able to have my vehicle ready. More

by Blue Gin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Dec 11, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the wonderful review! Connor & the team appreciate your support and look forward to serving you again in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

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